Banking
- FPS - Faster Payment System FAQ
- Send and receive funds in HKD / RMB instantly to/from other banks 24x7.
- How to register & activate PayFast via DBS digibank HK?
- You can perform a one-time activation for PayFast through DBS digibank HK. During activation, you will need your Secure Device for authentication.
- How to register & activate PayFast via DBS iBanking?
- You can perform a one-time activation for PayFast through DBS iBanking. During activation, you will need your Secure Device for authentication.
- Change daily transfer limit for PayFast
- You can change your daily transfer limit for PayFast through DBS iBanking.
- Transfer funds through PayFast via DBS digibank HK
- Once you have activated PayFast, you can transfer funds through PayFast via DBS digibank HK.
- Transfer funds through PayFast via DBS iBanking
- Once you have activated PayFast, you can transfer funds through PayFast via DBS iBanking.
- How to de-register & deactivate PayFast via DBS digibank HK?
- You can de-register mobile number/email address and deactivate PayFast at Transfer Settings via DBS digibank HK.
- How to de-register & deactivate PayFast via DBS iBanking?
- You can de-register mobile number/email address and deactivate PayFast at Transfer Settings via DBS iBanking.
- What is eDDA Transfer In Service?
- eDDA Transfer In Service is an immediate fund-in capability within DBS mobile banking.
- How to link a bank account and transfer in via eDDA?
- You can link a bank account and trasnsfer in via eDDA on mobile banking.
- How to make a transfer from my linked account via eDDA?
- You can make a transfer from your linked account via eDDA on mobile banking.
- How to delink a bank account under eDDA Transfer In Service?
- You can delink a bank account under eDDA Transfer In Service.
- How to open a DBS Treasures account?
- At DBS Treasures, we go the extra mile to put you ahead of the pack. Let us help you achieve your most cherished goals
- Any exclusive banking services for DBS Treasures customers?
- At DBS Treasures, you may enjoy a series or special and VIP services, including Dedicated DBS Treasures Relationship Manager, Single Passport Entry etc
- What other services does DBS Treasures provide?
- DBS Treasures offers different services including Account Services, Credit Card Services, Investment Services etc
- What customer service hotline is available?
- DBS has different hotline service available for customers base on their different needs
- Any ATM card services for DBS Treasures account? Any charges?
- DBS Treasures customers can apply for a DBS Treasures Octopus ATM card with Automatic Add Value Service (“AAVS”) or a general DBS Treasures ATM card free of charge
- How to register for DBS iBanking / DBS digibank HK?
- DBS Treasures customers can download the "DBS digibank HK" app or register on the DBS iBanking login page
- What promotions is DBS Treasures now offering?
- DBS Treasures has different promotional offer to suit different needs
- Features of joining DBS Treasures via DBS website/DBS iBanking
- You can open an account in 8 minutes
- Who can join DBS Treasures via DBS website/DBS iBanking?
- There are few basic conditions to meet for joining DBS Treasures online
- What should I do if I am not eligible to join DBS Treasures via DBS website/DBS iBanking?
- You may visit one of our branches to complete the DBS Treasures account opening process
- Is the account instantly ready after I completed the account opening application via DBS Website/DBS iBanking?
- The account will be ready for use instantly
- How can I receive my account statement?
- If you are an existing DBS iBanking user, eStatement service will be subscribed for you automatically
- If I choose to reset my credit card ATM password, when will I receive it?
- Credit card ATM password will be mailed to your credit card statement address in 6 working days
- Can I apply for a cheque book?
- Only Multi-Currency Savings & Time Deposit accounts will be opened for you via this online service. Please visit our branches to open a current account and apply for a cheque book.
- Request cheque book
- You can submit your cheque book request through iBanking or ATM
- Stop cheque payment through iBanking
- You can submit your request of Stopping Cheque Payment Through iBanking
- Setup Direct Debit Authorization through DBS iBanking
- You can setup direct debit authorization through DBS iBanking for different beneficiaries
- Deposit foreign currency cash note to your account
- You could only deposit cash note to your currency account in our branches.
- Minimum requirement of opening DBS Account
- The minimum requirement of DBS Account is to have deposit of HKD 200,000.
- Minimum requirement of opening DBS Treasures/DBS Treasures Private Client account
- The minimum requirement of DBS Treasures is to have deposit of HKD 1,000,000 while the minimum requirement of DBS Treasures Private Client account is of HKD 8,000,000.
- How to reactivate my DBS dormant account
- You can reactivate your dormant account via DBS digibank HK / DBS iBanking / DBS ATM.
- Update new correspondence address
- You can update your correspondence address through DBS Card+ or DBS iBanking or application form.
- Update new email address for my bank account
- You can update your email address for your bank account through DBS iBanking or application form.
- Update new mobile number for my bank account
- You can update your mobile number for your bank account through DBS iBanking or application form.
- How to check DBS Bank Account Balance and Transaction
- You may check your DBS bank account balance and transactions online through various means
- SWIFT Code of DBS Bank (Hong Kong) Limited
- Your can provide our SWIFT Code to third party for inward remittance.
- Activate overseas ATM transaction service
- You can manage your overseas transactions setting through DBS iBanking or ATM for your ATM card or credit card
- How to make bill payment with DBS digibank HK
- You can pay bills to any registered or non-registered payee directly
- Manage Transaction Limit
- You may manage transaction limit for account, payment and investment service through DBS iBanking or DBS digibank HK
- Setup Standing Instruction of Fund Transfer through iBanking
- You can setup regular fund transfer through iBanking
- Amend or suppress your established standing instruction
- Please visit one of the DBS branches near you to fill in the application form to amend or suppress standing instruction that has been setup previously.
- Fund available of cheque deposit to my bank account
- You can use the fund on the next business day after 3:30pm
- Make credit card payment through phone banking
- You could make credit card payment through phone banking services.
- Transfer money through phone banking
- You could transfer money through phone banking to 3rd party if you pre-register the phone banking services.
- Transfer Money to Your DBS Account through DBS iBanking
- You may make fund transfer between your own DBS accounts through DBS iBanking
- Transfer money to 3rd party DBS account
- You can transfer HK dollars to 3rd party DBS account through DBS iBanking.
- Transfer money to other local recipient
- You can transfer money to other local recipient through DBS iBanking.
- Transfer foreign currency to account at other local banks
- You can transfer foreign currency to account at other local banks
- Transfer money to overseas bank account
- You can transfer money to overseas bank account through DBS digibank HK/iBanking.
- Check foreign exchange rate
- You can click here to check foreign exchange rate online or through DBS iBanking if you have multi-currency account or RMB saving account.
- Check HK dollar saving interest rate
- You can check the HK dollar saving interest rate through our website.
- Check time deposit interest rate
- You can check the interest rate through our website and we will provide a time deposit preferential interest rate if you place time deposit through DBS iBanking.
- Service fees of DBS Account if failed to maintain certain balance
- For DBS Account customers, if you failed to maintain HKD200,000 account balance, you will be charged maintenance fee HKD 100 per month.
- Service fee of DBS Treasures/DBS Treasures Private Client account if failed to maintain minimum balance
- For DBS Treasures customers, if you failed to maintain HKD1,000,000 monthly average account balance, you will be charged maintenance fee HKD 200 per month. For TPC customers, if you failed to maintain HKD8,000,000 monthly average account balance, you will be charged maintenance fee HKD 400 per month.
- View my e-statement through DBS iBanking
- You can view your banking account or credit card e-statement through DBS iBanking.
- Understanding Consolidated Statement
- Learn how to interpret the different components of your consolidated statement.
- Change my e-statement to paper statement
- You can change your e-statement to paper statement through DBS iBanking.
- Change my paper statement to e-statement
- You can change your paper statement to e-statement through DBS iBanking.
- Re-send my paper statement to correspondence address
- You can request to re-send your bank account paper statement to correspondence address through DBS iBanking.
- Understand "INTEGRATED AC MTH FEE" transaction on my bank statement
- Our DBS Account and DBS Treasures Account monthly service is HK$100 or HK$200.
- What is e-Cheque?
- You can deposit e-Cheque to your DBS Bank account through the e-Cheque Drop Box service
- How to deposit e-cheque?
- You can deposit e-Cheque to your DBS Bank account through the e-Cheque Drop Box service
- Bank code of DBS Bank (Hong Kong) Limited
- Our bank code is 016.
- SWIFT Code of DBS Bank (Hong Kong) Limited
- Your can provide our SWIFT Code to third party for inward remittance.
- Branch code of DBS Bank (Hong Kong) Limited's branches
- Check branch code of DBS Bank (Hong Kong) Limited's Branches
- Deposit cash at DBS ATM
- You may deposit Hong Kong dollar (cash) at DBS ATM and such deposit is available to use immediately.
- Report ATM Card Lost
- You may report loss of ATM card immediately through DBS iBanking / Phone Banking
- Find your nearest branch around you
- You can find your nearest branch around you through our map.
- Find your nearest cash deposit machine around you
- You can find your nearest cash deposit machine around you through our map.
- Retrieve Phone Banking Account Number / Request Phone Banking Pin
- You can retrieve Phone Banking account number or request Phone Banking Pin through iBanking