Update new email address for my bank account

You can update your email address for your bank account through DBS iBanking or application form.

Please follow the steps below to update your email address .

Update email address through DBS iBanking
  1. Login to your DBS iBanking account

  2. Click “Preference” at the right upper corner, then select “Update Personal Details” on the pull down menu

  3. Use “Secure Device” or “One Time Password”(OTP) to enter “Update Personal Details” page

  4. In “Update Personal Details” page, input your new email address at “Email Address” field

  5. Then select “Immediate effect” or “Schedule Date” for your changes, then press “Next”

  6. Verify details, and follow the instructions to go through the identity authentication process with your secure device (Click here to show the steps)

    • You should be receiving a OTP on your registered mobile phone

    • Press and hold the “Sign 1” button on the Secure Device until you see a dash on the screen

    • Enter the 6-digits OTP sent to you via SMS on the Secure Device

    • Press the “Sign 1” button on the Secure Device again and a 6-digit Secure PIN will be generated

    • Enter the 6-digit Secure PIN

    • Click “Submit”

  7. Now you submitted the updates of personal details successfully through DBS iBanking.


Update email address by fill in the “Change of Customer's Personal Data Instruction Form” form
  1. You can click here to download the form

  2. Fill in all necessary information including your new email address

  3. Sign and submit the form in person through branches

Related Information

We Welcome your Feedback

Information is easy to understand and find
Information is useful to answer your inquiries completely

Need more help?

Contact support and we'll try to resolve your issue quickly.

Contact Customer Support