Change my e-statement to paper statement

Paper Statement Fee to credit card accounts has become effective from 1 January 2017. Credit Card customers who receive at least one paper statement from 1 January 2018 to 31 December 2018 will be charged a Paper Statement Fee of HK$50 per annum starting from 2019 onwards. Please CLICK HERE for details.

You can change your e-statement to paper statement through DBS iBanking

  1. Login to DBS iBanking

  2. Click “My Accounts” on the left hand side from top menu bar

  3. Choose “eStatement” from the pull down menu


  4. Use Secure Device or One Time Password (OTP) to proceed the service request

  5. Click “Manage eStatement / eAdvice” on the right hand side menu


  6. Select bank account or credit cards that you would like to change from e-copy to hardcopy


  7. Accept T&C and click “Next”

  8. Click “Submit” to enroll paper statement service


Note:

  • Credit Card customers who receive at least one paper statement from 1 January 2018 to 31 December 2018 will be charged a Paper Statement Fee of HK$50 per annum starting from 2019 onwards. The fee will be directly debited from the credit card account on the first statement date of 2019. Thereafter, if credit card customers receive at least one paper statement within any calendar year (January to December every year), a fee of HK$50 will continue to be applied each year.

  • To avoid the Paper Statement Fee, cardholders can subscribe and remain subscribed to eStatement Service (i.e. stop receiving paper statement, also applicable to customers who have already received any paper statement in 2018). No fee will be billed.

  • If you have enrolled for eStatement, you will receive both paper statement and eStatement in the first month. From the second month on, you will only receive eStatement. 

  • Please click here for details & FAQ.

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