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DBS digibank HK
Carry out daily banking tasks and manage your wealth while you are on the go
DBS digibank HK
At a Glance
When it comes to banking the way you live, DBS digibank HK is the only app you’ll need. Intelligent, secure and intuitive, it’s the best way to bank whenever you want, from wherever you are.
New to DBS? It’s easy with DBS digibank HK
Download DBS digibank HK app and open an account without the need to visit a branch or call us.
Intuitive navigation
Immediate access to your banking and investment activities at a glance with our new bottom navigation bar.
Bank on the go
New DBS digibank HK app – rethought and redesigned for you to enjoy banking and manage your wealth more easily.
An easy-to-use interface, smart analysis, customised alerts and up-to-date research enable you to make the right investment decisions – then act on them, fast.
How To Get Started
Download and register for DBS digibank HK now!
Not a DBS Treasures client?
Pay & Transfer on the go
New DBS digibank app - one page to view quick links and registered recipients, and just one tap to send funds to your friends via mobile number or email address or make a same-day transfer overseas at $0 fee*.
*Terms & Conditions applied.
DBS ATM Card Services
Apply for a New Card
Thinking of applying for an ATM Card without visit a branch?
You just need your mobile to apply. Your application will be handled instantly wherever you are.
Reset ATM PIN
Forgot your ATM PIN?
Reset/ Change your ATM PIN instantly anytime, anywhere.
Replace ATM Card
Replace ATM Card
If you want to replace your ATM card, just do so via mobile banking.
It’s free and instant to process your application. Save your time queuing at branch.
Report Loss/ Block
Your ATM card is lost or stolen?
No worries, log in to mobile banking and report loss / block your ATM card instantly.
Pay Fast
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- Pay from & receive money at your preferred DBS account instantly^, 24 x 7.
- Say goodbye to bank account numbers. You can send and receive money with just the mobile phone number or email address.
- Secure Point-to-Point transaction ensures funds transfer to payee’s FPS registered account only.
- Absolutely free. $0.
^Terms & Conditions applied.
Transfer In via eDDA
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- 24x7 service with $0 handling fee
- Transfer in up to HKD or CNY 1 million
- Two-factor authentication for secure funds transfer
DBS Remit & Overseas Transfer
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- Unlimited transfers at $0 fee*
- Same-day funds transfer*
- Transfer to 44 destinations at no fees
- 100% funds received*
*Terms & Conditions applied.
eStatementNew
Push notification
Want to get notified about DBS latest offers?
Tap “More” > “Research and Marketing Setting” for registration.
Enable “Push notification”
To receive messages from DBS, you need to turn on notification for digibank in your settings.
Keep updated on latest news
You can stay up to date on DBS latest offers with instant push notifications.
View all push notification
Tap the bell icon to access the notification page for details.
Digital Token
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- Always on hand, no more waiting
- An extra layer of security
- Authenticate your high-risk transactions
- Secure PIN in offline mode
More
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- Access more personalised services to enjoy greater convenience.
- Easy to manage all your settings on one screen
FAQs
What do I need to get started?
All you need is any smartphone with iOS 11.0 or higher (for Apple) or v7.0 or higher (for Android). Simply search and download DBS digibank HK from Apple App Store, Google Play Store or Huawei App Gallery.
Can I use my existing DBS iBanking log in credentials to access DBS digibank HK?
Yes. Simply use your existing DBS iBanking username and password to log in to DBS digibank HK.
What should I do if I have forgotten my DBS digibank HK username?
You can retrieve your username via DBS digibank HK. Please click Forgot "Username" on the login page to retrieve your username.
Get ready your:
- ATM Card number and ATM PIN, or
- Credit Card number and Card Expiry Date, or
- Cashline Card number and Card Expiry Date, or
- Secure Device
You may also contact our 24-hour Customer Service Hotline at (852) 2290 8888 or complete and return the DBS iBanking Service Request Form to any of our branches to retrieve your username.
What is Peek Balance?
Peek Balance lets you check your preferred account balance with a simple swipe on your smartphone or Apple Watch. No login required! You can select your preferred account from your DBS deposit or credit card accounts.
I don't think I'll need Peek Balance. Can I opt out from it?
Yes, you have a choice. Peek Balance requires a one-time setup after you log in to DBS digibank HK under “Peek Balance” in “More” tab . Without performing this setup, Peek Balance will not be turned.
What is Fingerprint Login?
Your fingerprint is your password. With fingerprint login, accessing your accounts is faster, easier and more secure.
Fingerprint login is available on Touch ID enabled Apple smartphone running on iOS 11.0 or higher and fingerprint enabled and designated Android smartphone operating on v7.0 or higher.
What should I do if Fingerprint Login isn't working?
For technical support of Apple iPhone Touch ID, please refer to Apple’s article If Touch ID isn't working on your iPhone or iPad.
For technical support of Android Fingerprint Login, please refer to the website of the relevant Android Smartphone Brand.
Can I log in to DBS digibank HK with Face ID?
Yes. You can enable Face ID under “Face ID” in “More” tab in DBS digibank HK on iPhone X or later.
To use Face ID in DBS digibank HK, you will need to turn on Face ID for DBS digibank HK app in your OS Settings.
We will provide app updates to support the latest models of mobile devices from time to time. You are advised to update the DBS digibank HK app once available for best experience.
For features and usage of Face ID, please refer to Apple’s article About Face ID advanced technology.
Can I opt out from Face ID login if necessary?
If you have not performed the one-time setup on your new iPhone X or later to enable Face ID, you will not be able to use Face ID and you can continue using your username and password to log in-to DBS digibank HK. If you have performed the one-time setup to enable Face ID, you can always turn it off under “Face ID” in “More” tab
What should I do if Face ID isn't working?
For technical support of Face ID, please refer to Apple’s article If Face ID isn't working on your iPhone X or later.
For more FAQs, click here.
Useful links
Please note:
The Charges applicable for designated services provided through DBS iBanking will also apply if they are provided through DBS digibank HK. For details, please refer to the Bank Charges Schedules.
Remarks:
- The Offer is only applicable to customers who have maintained any Current Account/ Savings Account with the Bank on or before 30 June 2021
Risk Disclosure and Important Notice:
Investment involves risks. The above information is not and shall not be considered as investment advice. It does not constitute any offer or solicitation of offer to subscribe, transact or redeem any investment product. Past performances are not indicative of future performances. You should carefully read the product offering documentation, the account terms and conditions and the product terms and conditions for detailed product information and risk factors prior to making any investment. If you have any doubt on this material or any product offering documentation, you should seek independent professional advice.
Securities trading is an investment which involves risks. The prices of stocks fluctuate, sometimes dramatically. The price of a stock may move up or down and may become valueless. It is as likely that losses will be incurred rather than profits made as a result of trading stocks. The investment decision is yours but you should not invest in any securities unless you have taken into account that the relevant investment product is suitable for you having regard to your financial situation, investment experience and investment objectives.
Customers should be aware that the prices of the Callable Bull / Bear Contracts and Warrants may fall in value as rapidly as they may rise and holders may sustain a total loss of their investment. The Bank does not provide securities advisory service. Any person considering an investment should seek independent advice on the investment suitability when considered necessary.
Foreign exchange involves risks. Customers should note that foreign exchange may incur loss due to the fluctuation of exchange rate.
RMB currently may not be freely convertible and is subject to exchange controls and restrictions. There is no guarantee that RMB will not depreciate. If you convert Hong Kong Dollar or any other currency into RMB so as to invest in a RMB product and subsequently convert the RMB sale proceeds back into Hong Kong Dollar or any other currency, you may suffer a loss if RMB depreciates against Hong Kong Dollar or other currency.
Security Alert:
Our bank has strict security standards and procedures to ensure unauthorised access to customer information is prevented. We will never ask our customers to provide or validate their personal and/or account related information (e.g. ID number, passwords or account number) by e-mails or through any hyperlinks embedded in such e-mails. You are advised only to contact us through our official web-site domain address (www.dbs.com/hk) and not to use any such e-mails or hyperlinks. Please report immediately to us on 2290 8888 if you receive any such e-mail.
The screen images in this website are for reference only. Your DBS iBanking portfolio view will depend on your product holdings with our bank.
Apple, the Apple logo, iPhone, Apple Watch, Touch ID and Face ID are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
Google Play is a trademark of Google Inc.
Huawei AppGallery is provided by Huawei Services (Hong Kong) Co., Limited. HUAWEI EXPLORE IT ON AppGallery and the HUAWEI EXPLORE IT ON AppGallery logo are the registered trademarks of Huawei Technologies Co., Limited.
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