We welcome your feedback on our DBS website.

    Thank you for taking the time to complete the survey. It will take about few minutes.
    Your feedback will help us improve our websites.


  1. Based on your experience with DBS website today, how would you rate your overall satisfaction with our website?

    5 – Highly Satisfied
    4 – Quite Satisfied
    3 – Neutral
    2 – Not Quite Satisfied
    1 – Not Satisfied at all



  2. What is the purpose of your visit today (please select all that apply)?

    Look for information about DBS
    Look for promotions
    Login to DBS iBanking
    Apply for products
    Get in touch with the bank
    Find some research articles
    Others, pls specify






  3. Did you find what you are looking for?

    Yes
    No



  4. How much effort did you have to take to find what you’re looking for in our web site?

    5 - A lot less than I expected
    4 - Less than I expected
    3 - About what I expected
    2 - More than I expected
    1 - A lot more than I expected




  5. Compared to your experience with other banks' websites, please rate us on content quality and usefulness





  6. What improvement would you like to see on our site? (please select all that apply)

    Improve the time it takes for pages to load
    Provide higher quality content
    Provide more content choices
    Improve the relevance of search results
    Other, please specify


Submit