DBS Remit & Overseas Transfer FAQ
DBS Remit is an online overseas transfer service which supports same day transfer of local currency to designated destinations at $0 fees.
DBS Remit covers transferring specific currencies to designated destinations.
Currency |
Destination |
|---|---|
| INR | India |
| IDR | Indonesia |
| PHP | Philippines |
| USD | United States |
| CAD | Canada |
| GBP | United Kingdom |
| AUD | Australia |
| SGD | Singapore |
| CNY | Mainland China |
| EUR | Eurozone destinations |
| THB | Thailand |
| JPY | Japan |
There is no fee for DBS Remit. You can transfer funds overseas via DBS Remit at $0 fee, unlimited times.
Log in DBS digibank HK and select "Pay & Transfer", then select "Overseas Transfer Funds"
Select existing recipient or add new recipient
Enter transaction details
Verify details and submit*
* Subject to your security settings, authentication with a Digital Token may be needed. You can activate your Digital Token immediately via DBS digibank HK. Please click here for details.
Note: If you have never used Online Remittance Service, please increase your overseas transfer limit via "Manage Overseas Transfer Limit".
Log in DBS iBanking. Select "Transfer", then select "DBS Remit and Overseas Transfer"
Select "Destination" and enter the transfer currency and amount. Then select "Transfer Now"
Select recipient and enter transaction details
Verify details and submit*
* Subject to your security settings, authentication with a Digital Token may be needed. You can activate your Digital Token immediately via DBS digibank HK. Please click here for details.
Log in DBS digibank HK and select "Pay & Transfer", then select "Overseas Transfer Funds"
Select "Add New Recipient"
Select "Destination"
Select "Transfer Currency" and "Recipient Bank" (or enter Bank Identifier Code)
Enter Recipient details^ and "Account Number"
Verify details and submit*
^ Including recipient’s name, recipient’s home/ office address and account number.
* Subject to your security settings, authentication with a Digital Token may be needed. You can activate your Digital Token immediately via DBS digibank HK. Please click here for details.
Log in DBS iBanking. Select "Transfer", then select "DBS Remit and Overseas Transfer"
Select "Add New Overseas Payee"
Enter "Payee Name", then select "Destination" and transfer currency
Enter payee details
Verify details and submit*
* Subject to your security settings, authentication with a Digital Token may be needed. You can activate your Digital Token immediately via DBS digibank HK. Please click here for details.
The overall maximum daily transfer limit for overseas transactions is HK$3,000,000. However, this depends on the location as per their respective daily or per transaction limit. Please click here for details. The above transfer limit is shared for overseas transfers via DBS iBanking & DBS digibank HK app.
If the amount of your overseas transfer exceeds the online daily transfer limit, you can visit our branches to make the transfer.
Log in DBS digibank HK and select "More"
Select "Transfer Settings", and then select "Manage Overseas Transfer Limit"
Set a New Daily Limit
Verify details and submit*
* Subject to your security settings, authentication with a Digital Token may be needed. You can activate your Digital Token immediately via DBS digibank HK. Please click here for details.
Log in DBS iBanking. Select "Transfer", then select "DBS Remit and Overseas Transfer"
Select "Destination" and enter the transfer amount, then select "Transfer Now"
Select "OK" in the pop-up window
Enter the "New Daily Limit" and then select "Next"
Verify details and submit*
* Subject to your security settings, authentication with a Digital Token may be needed. You can activate your Digital Token immediately via DBS digibank HK. Please click here for details.
Note: If you need to update your overseas transfer limit again, you can visit "DBS Remit & Overseas Transfer" and click "Update" under "Transfer Limit".
For general overseas transfers, Handling Charges, Cable Charges and Correspondent Bank Charges will be placed. For DBS Remit, all these charges will be waived.
Transferring overseas at branches usually costs more. Please refer to the "Funds Transfer to Overseas Account" section of the Bank Charges Schedule for details of service charges.
Charge Type |
Transfer Currency |
Destination |
Fee |
|---|---|---|---|
Handling Charges |
Any currency |
Overseas |
HK$100 per transaction |
Cable Charges |
Any currency |
Overseas |
HK$100 per transaction |
Correspondent Bank Charges |
EUR / GBP |
Overseas |
HK$400 per transaction |
HKD / RMB / USD & other currencies |
Overseas |
HK$250 per transaction |
If you transfer via DBS Remit, the Correspondent Bank Charges will be waived.
If you transfer via general overseas transfer, you can choose "Charge to me" or "Charge to payee".
"Charge to me": The Correspondent Bank Charges will be charged from your debit account.
"Charge to payee": The Correspondent Bank Charges will be charged from the transfer amount.
In general, the recipient will be able to receive the funds within 1 to 3 working days of the recipient bank from the transfer date. However, this may vary depending on the destination or bank to which the payment is made.
If the transaction status is "Sent", but the recipient still hasn't received the funds, it may due to the local clearing process of the recipient bank. Please check with the recipient bank.
If the transaction status is "Error" or "Reject", please call our Customer Service hotline.
You can transfer AUD, CAD, CHF, CNY, EUR, GBP, HKD, JPY, NZD, SGD, USD, THB (to Thailand only), INR (to India only), IDR (to Indonesia only) and PHP (to Philippines only).
You can only transfer DKK, NOK, SEK at DBS branches.
You should provide transaction details & recipient details below for overseas transfers:
Transaction Details:
- Debit account
- Transaction destination
- Transfer currency & Transfer amount
Recipient Details:
- Recipient Name (maximum 35 characters)
- Recipient Bank (or Bank Identifier Code)
- Recipient account number
- Recipient address (when transferring CAD to Canada, the recipient address should include city/province/state and postal code)
- Remittance purpose (for some destinations only)
- Payment details (optional)
Depending on the transfer currency and destination, you should enter the correspondent bank identifier code:
Overseas Transfer type |
Destination |
Transfer Currency |
Bank Number / |
Length |
|---|---|---|---|---|
DBS Remit |
Australia |
AUD |
BSB Code |
6 characters |
DBS Remit |
Canada |
CAD |
Transit Number |
5-Digit Branch Code + 3-Digit Bank Code (e.g. 12345-678) |
DBS Remit |
Mainland China |
CNY |
SWIFT Code |
8-11 characters |
DBS Remit |
Eurozone countries |
EUR |
IBAN |
Up to 34 characters |
DBS Remit |
United Kingdom |
GBP |
SORT Code |
6 characters |
IBAN |
22 characters |
|||
DBS Remit |
India |
INR |
IFSC Code |
11 characters |
DBS Remit |
Indonesia |
IDR |
N/A |
N/A |
DBS Remit |
Philippines |
PHP |
N/A |
N/A |
DBS Remit |
Singapore |
SGD |
SWIFT Code |
8-11 characters |
DBS Remit |
United States |
USD |
SWIFT Code |
8-11 characters |
DBS Remit |
Japan |
JPY |
SWIFT Code |
8-11 characters |
DBS Remit |
Thailand |
THB |
N/A |
N/A |
General overseas transfer |
Overseas destinations |
Non – local currency |
SWIFT Code |
8-11 characters |
If your bank identifier code is currently not supported online, you can seek assistance from any of our branches to help you complete your transfers.
Note: If your destination is the UK and you cannot find your sort code on the online list, you can input your IBAN account number instead.
No, you can transfer your foreign currency directly.
No, the instruction cannot be canceled or revised once it is submitted.
After submitting and processing your online overseas transfers, you will instantly receive a SMS to confirm your transfers have been submitted. We will then send you a letter of receipt to confirm that your transfers have been sent from DBS.
In the case where your transfers have failed, funds will be credited back to your account and remittance advice for returning funds will be sent to you.
Yes, you can and vice versa; you can also make transactions via DBS iBanking with recipients added on DBS digibank HK app.
Yes, you can view your online overseas transaction history on both DBS iBanking and DBS digibank HK app.
In DBS iBanking, you can view your last 5 transactions records in "DBS Remit and Overseas Transfer" under "Overseas Transfer History", and view all transactions records in past 6 months by clicking "View All".
In DBS digibank HK app, you can view your last 10 transactions records over the past 6 months under "RECENT".
Online Overseas Transfer allows you to track your overseas transfer status.
We will be providing humanised payment status and clear transaction details. You can also get a sense of the estimated arrival time* for the transaction.
*Please note that the time is indicative in Hong Kong Standard Time (GMT+8). The actual arrival time of your payment may vary and is subject to the cut-off time, public holidays or the process of correspondent bank and recipient bank. Any subsequent processing of the funds is subject to the recipient bank's decision. Please check with recipient bank for details.
Yes, you will receive SMS and email notifications whether the payment is being processed, completed or unsuccessful.
No registration is needed as long as you have maintained a valid mobile number and email address with the Bank.
Tracking capability* now covers 4 destinations under DBS Remit, namely Singapore, Indonesia, India and China. More destinations coming soon!
*By leveraging SWIFT global payments innovation (gpi). End-to-end payments tracking will be available if the recipient bank is SWIFT gpi enabled. Swift gpi member banks are listed in SWIFT official site. To know more about SWIFT gpi, please visit SWIFT official site.
Destination |
Availability |
|---|---|
|
Singapore |
DBS Remit payments in SGD to recipients with DBS SG and other banks in Singapore. |
|
Indonesia |
DBS Remit payments in IDR to recipients with DBS ID. |
|
India |
DBS Remit payments in INR to recipients with DBS IN and other banks in India. |
|
Mainland China |
DBS Remit payments in CNY to recipients with DBS CN and other banks in China (for banks which has enabled SWIFT GPI). |
Below are the types of payment status you might be receiving for tracker-enabled payment along the payment process:
- Sending: Your instruction has been submitted successfully and under processing. We will validate your instruction shortly.
- Sent: Your instruction is completed. The funds have been sent from DBS and is being delivered to the recipient bank.
- We'll update soon: Your remittance is still being processed and it may take longer time than expected. Please check again later or click here for possible reasons.
- Rejected: Your instruction could not be processed.
- Unknown / Error: Your transaction status is unknown due to a connection error.
- Transfer completed: Your money has been received by the recipient's bank* or deposited into the recipient's account.
*The actual date and time of crediting or any subsequent processing of the funds are subject to the recipient bank's decision. Please check with recipient bank for details. - Unsuccessful: Your online overseas funds transfer order was unsuccessful. Please log in to DBS iBanking or DBS digibank HK for more details.
You can track the status and view full transaction details by logging in to DBS iBanking and DBS digibank HK app.
After you have submitted the transaction, you can also send the transaction summary with tracking capability to your recipient who can then track the status via a standalone web portal Sweb, powered by DBS HK.
Transaction in recent 6 months will remain accessible on DBS iBanking, DBS digibank HK app and Sweb.
Sweb is a standalone and secure web portal hosted by DBS HK. No login credential is needed.
Your recipient can track the estimated arrival time and status of your overseas transfer on Sweb, and also view the transfer date and transaction reference number.
Please note that you have to log in to DBS digibank HK app to generate a unique URL of Sweb on the transaction detail page to share with your recipient.
No, only related transaction details will be shown on Sweb.
No sensitive or personal data will be collected or shown on Sweb.
Sweb is hosted under the DBS HK domain (internet-banking.hk.dbs.com).
You can contact us through 24-hour Customer Service Hotline (Tel: 2290 8888) if you have any doubt on the hyperlink you have received.
Note: You may click here for more details.
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