Transfer money through phone banking

You could transfer money through phone banking to 3rd party if you pre-register the phone banking services.

You can transfer money through phone banking services:

 

Services

Service Hours

Cut-off Time

Minimum

Maximum

Funds will be received

Same Currency

24-hours a day

23:30

No limit

 

Cross Currency

Mon-Fri

09:00 - 18:00                   

Sat

09:00 - 13:00

N/A

HKD50,000

No Limit

 

3rd Party Fund

24-hours a day

DBS A/C:

 

Mon-Sat (except public holidays)

00:00-23:30

N/A

HKD50,000

Same day

Mon-Sat(except public holidays)

23:31-23:59

Next working day

Sun&public holidays

00:00-23:59

Non-DBS A/C:

Mon-Fri(except public holidays)

00:00-23:30

Within 2 working days

Mon-Fri(except public holidays)

23:01-23:59

Within 3 working days

Sun$public holidays

00:00-23:59

 

DBS account customers

For Cantonese:

  1. Dial 22908888
  2. press 1>2>2
  3. Enter 7-digit PBS A/C no. (at the left bottom or the ATM card face)  and 6-digit PIN
    • For same currency transfer press 1
    • For foreign currency transfer press 2
    • For registered a/c transfer press 3
  4. Follow the instruction to transfer money

 

For Mandarin:

  1. Dial 22908888
  2. press 2>2>2
  3. Enter 7-digit PBS A/C no. (at the left bottom or the ATM card face)  and 6-digit PIN
    • For same currency transfer press 1
    • For foreign currency transfer press 2
    • For registered a/c transfer press 3
  4. Follow the instruction to transfer money

 

For English:

  1. Dial 22908888
  2. press 3>2>2
  3. Enter 7-digit PBS A/C no. (at the left bottom or the ATM card face) and 6-digit PIN
    • For same currency transfer press 1
    • For foreign currency transfer press 2
    • For registered a/c transfer press 3
  4. Follow the instruction to transfer money
DBS Treasures/ DBS Treasures Private Client

For Cantonese:

  1. Dial 29612338
  2. press 1>1
  3. Enter 7-digit PBS A/C no. (at the left bottom or the ATM card face)  and 6-digit PIN
  4. Press 6, then
    • For same currency transfer press 1
    • For foreign currency transfer press 2
    • For registered a/c transfer press 3
  5. Follow the instruction to transfer money

 

For Mandarin:

  1. Dial 29612338
  2. press 2>1
  3. Enter 7-digit PBS A/C no. (at the left bottom or the ATM card face)  and 6-digit PIN
  4. Press 6, then
    • For same currency transfer press 1
    • For foreign currency transfer press 2
    • For registered a/c transfer press 3
  5. Follow the instruction to transfer money

 

For English:

  1. Dial 29612338
  2. press 3>1
  3. Enter 7-digit PBS A/C no. (at the left bottom or the ATM card face) and 6-digit PIN
  4. Press 6, then
    • For same currency transfer press 1
    • For foreign currency transfer press 2
    • For registered a/c transfer press 3
  5. Follow the instruction to transfer money


Notes:

  • Please ensure the recipient and transfer details are correct before you submit the transaction. Once you have submitted the transaction, it cannot be cancelled. If a wrong transaction has been submitted, please download the mis-transferred fund recall request form here and return the completed form to our branches or call (852) 2290 8888 for assistance.

  • If you have received funds that are mis-transferred to you, you should immediately contact us at (852) 2290 8888 to arrange the return of funds. You may have criminal liability if you do not return the mis-transferred funds.


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