Banking

PayFast - Faster Payment System FAQ
Send and receive funds instantly to/from other banks 24x7 with PayFast.
How to register & activate PayFast via DBS digibank?
You can perform a one-time activation for PayFast through DBS digibank. During activation, you will need your Secure Device for authentication.
How to register & activate PayFast via DBS iBanking?
You can perform a one-time activation for PayFast through DBS iBanking. During activation, you will need your Secure Device for authentication.
Change daily transfer limit for PayFast
You can change your daily transfer limit for PayFast through DBS iBanking.
Transfer funds through PayFast via DBS digibank
Once you have activated PayFast, you can transfer funds through PayFast via DBS digibank.
Transfer funds through PayFast via DBS iBanking
Once you have activated PayFast, you can transfer funds through PayFast via DBS iBanking.
How to de-register & deactivate PayFast via DBS digibank?
You can de-register mobile number/email address and deactivate PayFast at Transfer Settings via DBS digibank.
How to de-register & deactivate PayFast via DBS iBanking?
You can de-register mobile number/email address and deactivate PayFast at Transfer Settings via DBS iBanking.
How to open a DBS Treasures account?
At DBS Treasures, we go the extra mile to put you ahead of the pack. Let us help you achieve your most cherished goals
Any exclusive banking services for DBS Treasures customers?
At DBS Treasures, you may enjoy a series or special and VIP services, including Dedicated DBS Treasures Relationship Manager, Single Passport Entry etc
What other services does DBS Treasures provide?
DBS Treasures offers different services including Account Services, Credit Card Services, Investment Services etc
What customer service hotline is available?
DBS has different hotline service available for customers base on their different needs
Any ATM card services for DBS Treasures account? Any charges?
DBS Treasures customers can apply for a DBS Treasures Octopus ATM card with Automatic Add Value Service (“AAVS”) or a general DBS Treasures ATM card free of charge
How to register for DBS iBanking / DBS digibank?
DBS Treasures customers can download the “iWealth® app” app or register on the DBS iBanking login page
What promotions is DBS Treasures now offering?
DBS Treasures has different promotional offer to suit different needs
Who can join DBS Treasures via DBS website/DBS iBanking?
There are few basic conditions to meet for joining DBS Treasures online
What should I do if I am not eligible to join DBS Treasures via DBS website/DBS iBanking?
You may visit one of our branches to complete the DBS Treasures account opening process
How can I receive my account statement?
If you are an existing DBS iBanking user, eStatement service will be subscribed for you automatically
If I choose to reset my credit card ATM password, when will I receive it?
Credit card ATM password will be mailed to your credit card statement address in 6 working days
Can I apply for a cheque book?
Only Multi-Currency Savings & Time Deposit accounts will be opened for you via this online service. Please visit our branches to open a current account and apply for a cheque book.
Request cheque book through iBanking
You can submit your request of requesting cheque book through iBanking
Stop cheque payment through iBanking
You can submit your request of Stopping Cheque Payment Through iBanking
Setup Direct Debit Authorization through DBS iBanking
You can setup direct debit authorization through DBS iBanking for different beneficiaries
Deposit foreign currency cash note to your account
You could only deposit cash note to your currency account in our branches.
Minimum requirement of opening DBS Account
The minimum requirement of DBS Account is to have deposit of HKD 200,000.
Minimum requirement of opening DBS Treasures/DBS Treasures Private Client account
The minimum requirement of DBS Treasures is to have deposit of HKD 1,000,000 while the minimum requirement of DBS Treasures Private Client account is of HKD 8,000,000.
Update new correspondence address for my bank account
You can update your correspondence address for your bank account through DBS iBanking or application form.
Update new email address for my bank account
You can update your email address for your bank account through DBS iBanking or application form.
Update new mobile number for my bank account
You can update your mobile number for your bank account through DBS iBanking or application form.
Activate overseas ATM transaction service
You can manage your overseas transactions setting through DBS iBanking or ATM for your ATM card or credit card
e-Bill services
Managing your bills in a simpler way.
Manage Transaction Limit through DBS iBanking
You may manage transaction limit for account, payment and investment service through DBS iBanking
Setup Standing Instruction of Fund Transfer through iBanking
You can setup regular fund transfer through iBanking
Amend or suppress your established standing instruction
Please visit one of the DBS branches near you to fill in the application form to amend or suppress standing instruction that has been setup previously.
Fund available of cheque deposit to my bank account
You can use the fund on the next business day after 3:30pm
Make credit card payment through phone banking
You could make credit card payment through phone banking services.
Transfer money through phone banking
You could transfer money through phone banking to 3rd party if you pre-register the phone banking services.
Transfer money to 3rd party DBS account
You can transfer HK dollars to 3rd party DBS account through DBS iBanking.
Transfer money to other local recipient
You can transfer money to other local recipient through DBS iBanking.
Transfer money to overseas bank account
You can transfer money to overseas bank account through DBS iBanking.
Check foreign exchange rate
You can click here to check foreign exchange rate online or through DBS iBanking if you have multi-currency account or RMB saving account.
Check HK dollar saving interest rate
You can check the HK dollar saving interest rate through our website.
Check time deposit interest rate
You can check the interest rate through our website and we will provide a time deposit preferential interest rate if you place time deposit through DBS iBanking.
Service fees of DBS Account if failed to maintain certain balance
For DBS Account customers, if you failed to maintain HKD200,000 account balance, you will be charged maintenance fee HKD 100 per month.
Service fee of DBS Treasures/DBS Treasures Private Client account if failed to maintain minimum balance
For DBS Treasures customers, if you failed to maintain HKD1,000,000 monthly average account balance, you will be charged maintenance fee HKD 200 per month. For TPC customers, if you failed to maintain HKD8,000,000 monthly average account balance, you will be charged maintenance fee HKD 400 per month.
View my e-statement through DBS iBanking
You can view your banking account or credit card e-statement through DBS iBanking.
Understanding Consolidated Statement
Learn how to interpret the different components of your consolidated statement.
Change my e-statement to paper statement
You can change your e-statement to paper statement through DBS iBanking.
Change my paper statement to e-statement
You can change your paper statement to e-statement through DBS iBanking.
Re-send my paper statement to correspondence address
You can request to re-send your bank account paper statement to correspondence address through DBS iBanking.
Understand "INTEGRATED AC MTH FEE" transaction on my bank statement
Our DBS Account and DBS Treasures Account monthly service is HK$100 or HK$200.
What is e-Cheque?
You can deposit e-Cheque to your DBS Bank account through the e-Cheque Drop Box service
How to deposit e-cheque?
You can deposit e-Cheque to your DBS Bank account through the e-Cheque Drop Box service
SWIFT Code of DBS Bank (Hong Kong) Limited
Your can provide our SWIFT Code to third party for inward remittance.
Branch code of DBS Bank (Hong Kong) Limited's branches
Check branch code of DBS Bank (Hong Kong) Limited's Branches
Deposit cash at DBS ATM
You may deposit Hong Kong dollar (cash) at DBS ATM and such deposit is available to use immediately.
Report ATM Card Lost
You may report loss of ATM card immediately through DBS iBanking / Phone Banking
Find your nearest branch around you
You can find your nearest branch around you through our map.
Find your nearest cash deposit machine around you
You can find your nearest cash deposit machine around you through our map.
Retrieve Phone Banking Account Number / Request Phone Banking Pin
You can retrieve Phone Banking account number or request Phone Banking Pin through iBanking