Received a call, text, email or other urgent message about your account, a transaction came across or a special offer on social media? Follow these tips:
- ALWAYS authenticate the identity of the caller/sender
- AVOID relying only on call display to identify the caller/sender
- DO NOT call any number/follow directions provided in the message
- NEVER give personal information before confirming the identity of the caller/sender
- DO NOT download any unknown files/applications
- REMEMBER that the addresses of fake websites are generally not found on search engines, and fake apps are never listed on official app stores
- REMEMBER social media sites and pages can be easily fabricated. Newly created pages usually do not have many posts. Scammers would lure members of public with attractive limited offers that appear too-good-to-be-true. THINK before you act.
- ALWAYS keep your personal digital keys safe