Bank
Payments & Transfers
Local Transfer
Local Funds Transfer

Register Recipients with their FPS ID via DBS ibanking

Step 1: Log in and go to Transfer > To Other Local Recipients
Step 2: Select “Add New Payee”
Step 3: Authenticate with your Digital Token*
Step 4: Select “Other Local Payee” and “FPS ID”
Step 5: Enter your recipient’s FPS ID and tap “Verify”
Step 6: Enter a “Payee Nickname”
Step 7: Verify details and click “Submit”
Step 8: Authenticate with your Digital Token*

To make a transfer, tap Transfer > To Other Local Recipients. Select “Registered Payee” under the “To” section and select a payee to start transfer.

* You can immediately activate your Digital Token via DBS digibank HK. Please click here for details.

Transfer to a Bank Account or e-Wallet on Mobile via DBS iBanking

Step 1: Log in and go to Transfer > To Other Local Recipients
Step 2: Select “Non-Registered Payee” under “To Account” and select “Bank Account” under “Transfer Mode”
Step 3: Enter the recipient’ bank/e-Wallet account number and transfer details
Step 4: Verify details and tap “Submit”
Step 5: Authenticate with your Digital Token*

* You can immediately activate your Digital Token via DBS digibank HK. Please click here for details.

View or Change a Recurring Transfer

Step 1:Log in and go to Pay & Transfer > Scheduled Transaction > Recurring Tab
Step 2: Select an existing recurring transfer transaction
Step 3: You can view the details of the recurring transfer, or tap “Amend” to input the details to be amended, e.g. the amount, the start month, the end month, etc.
Step 4: Confirm amendment details
Step 5: Enter your DBS iBanking password^
Step 6: Authenticate with your Digital Token*

^ Applicable if this is the first high-risk transaction after biometric login
* You can activate your Digital Token immediately via DBS digibank HK. Please click here for details.

Step 1:Log in and go to Pay & Transfer > Scheduled Transaction > Recurring Tab
Step 2: Select an existing recurring transfer transaction
Step 3: You can view the details of the recurring transfer, or tap “Amend” to input the details to be amended, e.g. the amount, the start month, the end month, etc.
Step 4: Confirm amendment details
Step 5: Enter your DBS iBanking password^
Step 6: Authenticate with your Digital Token*

^ Applicable if this is the first high-risk transaction after biometric login
* You can activate your Digital Token immediately via DBS digibank HK. Please click here for details.

 
Cancel a Recurring Transfer

Step 1:Log in and go to Pay & Transfer > Scheduled Transaction > Recurring Tab
Step 2: Select an existing recurring transfer transaction
Step 3: View the details of the recurring transfer and tap “Delete”
Step 4: Confirm deletion (Please be aware that you cannot undo the deletion.)

Step 1:Log in and go to Pay & Transfer > Scheduled Transaction > Recurring Tab
Step 2: Select an existing recurring transfer transaction
Step 3: View the details of the recurring transfer and tap “Delete”
Step 4: Confirm deletion (Please be aware that you cannot undo the deletion.)

 

Update Local Transfer Limits on DBS iBanking

Step 1: Log in and select Manage Transaction Limit under Preference
Step 2: Select the transaction type and enter the new limit
Step 3: Verify details and submit*

* Authentication with a Digital Token is needed if a higher limit amount is set.

Frequently Asked QuestionsNEW

Funds Transfer Cut-off Time and Fee
Please click here for more details.
Local Transfer Limits
  1. What is my maximum daily local transfer limits?
    Different customer segments and transaction types have different maximum daily local transfer limits.
    • Shared between PayFast, eLaisee and Scan & Pay:
      HK$10,000
    • For non-registered payee：
      HK$600,000 for DBS Treasures Private Clients/DBS Private Bank clients
      HK$300,000 for DBS Treasures customers
      HK$150,000 for DBS Personal Banking customers
    • For registered payee：
      HK$1,000,000

      If the remaining daily transfer limit for “PayFast, eLaisee and Scan & Pay” is insufficient, we will debit the whole transaction amount from your daily transfer limit for “non-registered payee” to complete the PayFast transfer. Please authenticate with your Digital Token.

  2. Do I need to activate the local transfer limits in order to make a transfer?

    If you are new customer, your default setting of local transfer limits is as follows:

    • PayFast, eLaisee and Scan & Pay:
      HK$0 (inactivated)
    • For non-registered payee:
      HK$0 (inactivated)
    • For registered payee:
      HK$200,000

    You need to activate “PayFast, eLaisee and Scan & Pay” and “Non-Registered Recipient” daily transfer limits in order to make the relevant transfer. You can click here to learn how to activate these transfer limits.

Third party funds transfer
  1. I used to transfer funds to my registered payee at another local bank. Why is now my FPS transfer to the same payee rejected?
    For security reasons, the recipient account name of payee needs to be verified in an FPS transaction. Please check if the recipient account name of your registered payee matches with the payee bank's record. If they do not match, the FPS transaction will be rejected.
  2. How to update the recipient account name of my registered payee?
    The recipient account name of a registered payee cannot be changed. You have to delete the payee and register again.
  3. Why was my transaction still rejected after I had updated the recipient account name of my registered payee?
    In this case, please contact the recipient bank for further information.
  4. How can I transfer foreign currency (except HKD and CNY) to an account in other local banks?
    To transfer foreign currency to other local bank accounts, please go to Transfer > DBS Remit and Overseas Transfer in DBS iBanking or Pay & Transfer > Overseas Transfer in DBS digibank HK and select “Hong Kong” as your destination.
What information should I provide if sender would like transfer to my account number?

Payee’s name will be verified for FPS deposit of HKD/CNY 10,000 or above.

Please remind your sender to use your FULL account name registered with DBS (instead of your nickname) for any transfer to your account number; otherwise, the transfer will be rejected. You can also register and ask your sender to use your FPS proxy ID (mobile number/ email address) for more convenience .
Questions related to scam prevention alert
  1. Questions related to scam prevention alert ?
    If I find my recipient’s FPS proxy ID is being flagged by the scam prevention alert, how can I remove it?
    The scam prevention alert is generated based on information collected from scam reports and recorded in the Scameter of the Hong Kong Police Force. Please contact them at [email protected] if you think the FPS proxy IDs are not tagged correctly.
  2. Will DBS be able to help remove my FPS proxy IDs from the scam prevention alert?
    No, DBS cannot do the deletion. The scam prevention alert is generated based on information collected from scam reports and recorded in the Scameter of the Hong Kong Police Force. Please contact them at [email protected] if you think the FPS proxy IDs are not tagged correctly.
  3. If I want to report a suspicious FPS proxy ID, what should I do?
    The scam prevention alert is generated based on information collected from scam reports and recorded in the Scameter of the Hong Kong Police Force. If you suspect a crime case has occurred, please report to the Hong Kong Police Force at a police station or via Hong Kong Police Force e-Report Centre.
  4. If there is no scam prevention alert message relating to my recipient, does it guarantee it is safe to transfer to him/her?
    No, it is not guaranteed. The scam prevention alert message will only be shown if the recipient’s FPS proxy ID is included in the scam reports provided by the Hong Kong Police Force. If there has not been any report to the Police against a particular FPS proxy ID, the proxy ID will not be included in the scam prevention alert.

    You are advised to always verify the payment details (including the recipient’s identity) of every single transaction before making payment.
  5. Why is my recipient’s FPS proxy ID previously not tagged in the scam prevention alert but now being tagged?
    The FPS proxy IDs flagged as "High Risk" in Scameter and included in the scam prevention alert are based on information collected from scam reports provided by the Hong Kong Police Force. If there has not been any report to the Police against a particular FPS proxy ID, the proxy ID will not be included in the scam prevention alert.
  6. What is the source of the scam prevention alert and how is my private information being protected?
    The scam prevention alert is generated based on information collected from scam reports and recorded in the Scameter of the Hong Kong Police Force. Please visit the webpage of Scameter for more details.
  7. Why I found my FPS proxy ID on the scam prevention alert when doing FPS transfer? I did not commit any crime!
    According to the record provided by the Hong Kong Police Force, your FPS proxy ID is related to a scam report. Please contact them at [email protected] if you think the FPS proxy ID is not tagged correctly.
  8. I discovered my recipient's mobile number has been flagged in Scameter. How come DBS did not alert me when I now try to make payment to this FPS proxy ID?
    The scam prevention alert is generated based on information collected from scam reports provided by the Hong Kong Police Force and updated from time to time on a daily basis. Please check again that the recipient is trustworthy before you proceed with the transaction.
  9. I discovered my recipient's mobile number has been flagged in Scameter. How come DBS did not alert me when I previously made payment to this FPS proxy ID?
    The FPS proxy IDs flagged as "High Risk" in Scameter and included in the scam prevention alert are based on information collected from scam reports provided by the Hong Kong Police Force. If there has not been any report to the Police against a particular FPS proxy ID, the proxy ID will not be included in the scam prevention alert.
Questions on the scope of scam prevention alert
  1. Why are scam prevention alerts generated only for FPS proxy IDs when I conduct online transfers but no scam prevention alert is generated for bank accounts? (the online Scameter offers search service of suspicious bank accounts too)
    The scope of the scam prevention alert mechanism in the first stage covers FPS proxy IDs. The scope will be reviewed from time to time.
Questions on operation of scam prevention alert
  1. How would I know if my recipient’s mobile number/ email address/ FPS Identifier is flagged for scam prevention alert?
    You can check from Scameter (cyberdefender.hk) to see if it is flagged as “High Risk”. When performing an FPS transaction with use of FPS proxy ID (i.e. mobile number, email address, or FPS Identifier) via DBS iBanking or DBS digibank HK app, a scam prevention alert message will be displayed for those FPS proxy IDs flagged in the scam reports provided by the Hong Kong Police Force. You are advised not to make any transactions to the recipient unless you have carefully verified the recipient’s identity and ensure that the recipient is trustworthy.
  2. If I confirm to DBS to proceed with an FPS transfer with FPS proxy ID (i.e. mobile number/ email address/ FPS Identifier) flagged as “High Risk” and subsequently realise I have been scammed, what should I do?
    If you suspect you have been scammed, you may visit a police station or the Hong Kong Police Force e-Report Centre to file a report. In tandem, please report the case to our Customer Services Hotline at (852) 2290 8888.
  3. If a recipient’s mobile number is flagged as “High Risk”, will his/her email address or FPS Identifier also be flagged by the scam prevention alert?
    The FPS proxy IDs flagged as "High Risk" in Scameter and included in the scam prevention alert are based on information collected from scam reports provided by the Hong Kong Police Force. If there has not been any report to the Police against a particular FPS proxy ID, the proxy ID will not be included in the scam prevention alert.
  4. Can I confirm and accept the scam prevention alert message and make FPS transfer to the FPS proxy ID on the scam prevention alert?
    Yes, you can, but please be reminded that the transaction has high risk of fraud. You are advised to always verify the payment details (including the recipient’s identity) of every single transaction before making payment.