Log on to DBS iBanking

You may login your DBS iBanking account with your unique username and password.

How do I activate my DBS iBanking account after submitting an application form at a branch?

You can register by following the steps below:

  1. Visit our DBS iBanking / DBS digibank login page and click on "Register"

  2. Enter your personal information for identity verification. Read and accept the Terms and Conditions

  3. Enter the Initial Username or use the Secure Device for authentication* or ATM Card number and ATM PIN, or Credit Card number and Card Expiry Date, or Cashline Card number and Card Expiry Date.

  4. Set your username and password, confirm your registered mobile phone number and enter your email address

  5. An SMS One Time Password (OTP) will be sent to your registered mobile phone number. Verify the details shown on the page and enter the SMS OTP provided to complete the activation

* If you have a registered Secure Device, you can use it for authentication. Please follow the instructions to proceed.

How do I log in to DBS iBanking?

Simply visit the DBS website at http://www.dbs.com.hk, click “Login” in the top right-hand corner of the webpage. Login with your unique username and password.

Important Note:

  • The username and password combination is unique to each user.

  • Your username must be alphanumeric (8 to 12 characters).

  • Your password must consist of 8 to 30 characters with a combination of uppercase letters, lowercase letters and numbers.

Can I change my system-generated DBS iBanking username and password?

Yes. When you activate the DBS iBanking services, you will be asked to change your username and password in order to proceed with the service.

You are strongly recommended to change your password regularly for better protection of your account. You can change your password online via the "Preferences" section.

What should I do if I have forgotten my DBS iBanking username?

You can retrieve your username via DBS iBanking. Please click Forgot " Username" on the login page to retrieve username.

Get ready your:

  • ATM Card number and ATM PIN, or

  • Credit Card number and Card Expiry Date, or

  • Cashline Card number and Card Expiry Date, or

  • Secure Device

You may also contact our 24-hour Customer Service Hotline at (852) 2290 8888 or complete and return the DBS iBanking Service Request Form to any of our branches or by mail to retrieve your username.

What should I do if I have forgotten my DBS iBanking password?

You can reset your password via DBS iBanking. Please click Forgot " Password" on the login page to reset it.

Get ready your:

  • ATM Card number and ATM PIN, or

  • Credit Card number and Card Expiry Date, or

  • Cashline Card number and Card Expiry Date, or

  • Secure Device

You may also complete and return the DBS iBanking Service Request Form to any of our branches or by mail to reset your password.

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