Cardholders must download DBS Omni app, register and activate Omni account within 1 month of the New Card issuance date and meet the Spending Requirement in 3 months from the New Card issuance date to be eligible for Welcome Offer for free.
Applicable to following MCL cinemas, include: MCL MOVIE TOWN, Festival Grand Cinema, Grand Kornhill Cinema, Grand Windsor Cinema, STAR Cinema, MCL Metro City Cinema, MCL Telford Cinema, MCL South Horizons Cinema and MCL Green Code Cinema
Spending requirement: accumulate HK$4,800 or above within 3 months from the New Card issuance date
Spending requirement: accumulate HK$1,800 or above within 3 months from the New Card issuance date (Applicable to applicant uses the application form for tertiary student)
Unless otherwise specified, the Welcome Offer is only applicable to applicants who, during the New Card approval process have not applied for, do not currently hold, or in the 12 months prior to the date of application for the New Card, have not held and/or cancelled any principal credit cards (including co-branded cards and/or DBS COMPASS VISA) issued by the Bank (“New Customers”).
* Customer must conduct spending according to designated condition and successfully register and activate DBS Omni account via website https://cards.dbs.com.hk or DBS Omni mobile application within designated period to enjoy the welcome offer. Welcome offer is bounded by the Welcome Offer Terms and Conditions
The online application will not be processed in real time and is not for urgent submission of information. Should you have any enquiry, please contact our 24-hour hotline at (852) 2290 8888.
I Love Coffee Offer
8% InstaRedeem Discount
Up to 3% rebate at Taobao and Tmall
ParknShop 8% discount promotion
Watsons 8% discount promotion
HK Express Free Baggage Upgrade
Free App Day
Tap to Win Lucky Draw
Up to 1%COMPASS Dollar rebate
Redeem trendy gadgets at eSHOP with COMPASS Dollar
Flexi Shopping – Interest-Free Instalment
Flexi Travel – Up to 90 days repayment period for travel and overseas transactions
iFlexi - Up to 90 days repayment period for online transactions
Equipped with Visa payWave, Enjoy the ease of cashless payment
Introducing the brand new DBS Omni mobile app, the perfect companion for your DBS Credit Cards. Download and experience four ‘first-in-market’ innovations that will revolutionalise the way you use your credit cards.
Timeline Your spending will be shown on your timeline automatically.
Insight Track your personal finances effectively with Budget
Budget Track your personal finances effectively with Budget
InstaRedeem Instant Redemption and save on your transaction
EasyPayment Making payment to your DBS Credit Cards easier
When you encounter situation(s) such as having received damaged or defective goods, or the goods or services being not matched with what was described, or not having received the goods or services ordered, you should contact the merchant which sold you the goods or services immediately and resolve any complaints about such goods or services directly with the merchant. If you cannot resolve the matter with the merchant or are unable to contact the merchant because it has ceased business, you can contact us for assisting you to dispute the transaction through the chargeback mechanism provided by the relevant card association.
The chargeback mechanism is a form of customer protection provided by the relevant card association which allows cardholder to file a complaint regarding disputed transactions. Once the cardholder files a dispute, the card issuing bank will conduct an investigation into the complaint by requesting the concerned merchant to submit proof through its bank (“card acquiring bank”). Once the chargeback request is proven to be valid, the card acquiring bank will refund the disputed transaction amount to the cardholder via the card issuing bank. Cardholder may be charged with a processing fee by the relevant card association in certain circumstances.
Examples of chargeback:
Cardholder did not receive the goods or services he/she paid for due to closure of the merchant
Cardholder returned the purchased goods but did not get the refund from the merchant within the agreed timeframe
Cardholder cancelled the subscribed services but merchant continues to charge for recurrent payments
Cardholder should pay special attention to the chargeback time limit, and submit before expiry of the time limit the chargeback request together with the relevant supporting documents to the card issuing bank for processing. For more details, please refer to Help & Support > Dispute transaction.
Important Note: The chargeback mechanism is not applicable to purchases with credit cards through the use of Card Interest-Free Instalment Loan offered by us.
Fraud Transaction Protection
If you find any doubtful or unauthorized transactions in your statement, call our DBS Credit Card 24-hour Customer Services Hotline at (852) 2290 8888 immediately. Upon receipt of your request; on a case-by-case basis subject to our approval, we may withhold your payment of the relevant transaction until an investigation is concluded . However, please note that if it is found to be a valid transaction after investigation, we shall re-impose the applicable finance charges for the period starting from the date when the relevant transaction should have been paid.
You should report the doubtful or unauthorized transaction(s) on any statements to us within 60 days after the relevant statement date , otherwise you shall be deemed to have accepted such transactions and any dispute requests subsequently raised may be declined.
According to the rules of relevant card association, there is no dispute right for certain transactions.
Use of your credit card shall always be subject to DBS Personal Credit Card Terms and Conditions, DBS$ / COMPASS CARD Reward Scheme Terms and Conditions and DBS$ / COMPASS Dollar Redemption Offer Terms and Conditions.
Superior Line of Credit
DBS COMPASS VISA offers you generous spending limits for maximum financial flexibility. You may also request for an instant temporary credit limit increase* anytime you want.
DBS Bank (Hong Kong) Limited safeguards your data in accordance with applicable Hong Kong laws.
We only use the data we collect in accordance with our Data Policy which explains the data collection purposes, the persons to whom we may transfer data, your data access and correction rights and how you may contact our Data Protection Officer.
Reminders about Responsible Borrowing
You should have a clear understanding of your financial condition, daily expenses, and actual borrowing needs.
You should assess your repayment ability and avoid over-borrowing.
You should repay any outstanding balance on time to avoid late payment charges and additional overdue interest.
To borrow or not to borrow? Borrow only if you can repay!