To support efforts to curb infections of COVID-19, DBS Bank (Hong Kong) has implemented temporary arrangements for its branches and Treasures Private Client Centre until further notice. Click here for details. Customers can also access our banking services via the Internet, Mobile or Phone Banking. Please make sure your internet and mobile banking sessions are secured, do not disclose your login details to anyone and stay vigilant at all times when checking emails. For assistance, general banking customers can contact our Customer Service Hotline at (852) 2290 8888, Treasures Customers at (852) 2961 2338, Treasures Private Client or Private Bank Clients at (852) 2290 8822.
Hongkong Post has implemented a special arrangement for postal services following the special work arrangement announced by the Government. Customers may have some delays in receiving physical copies of banking service related documents including but not limited to bank statements, credit card statements, trade advices, and related mails, including transaction advices, notifications, cheque books and returned cheques. We are sorry for the inconvenience and will provide relevant updates accordingly.
Fraud Alert: DBS Bank (Hong Kong) Limited would like to alert our customers and the public of a phishing website featuring the bank’s logo, and a mobile application for downloading. We have reported the matter to the Hong Kong Monetary Authority. For more information, please click here or call (852) 2290 8888.
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