We are pleased to extend a warm welcome to you as a DBS Treasures customer.

At DBS Treasures, you will gain full access to financial expertise, market insights and investment tools to help you manage your wealth. Your DBS Treasures status will also bring you exclusive privileges and benefits.

Please rest assured that many of you can look forward to having your existing Relationship Manager continue to serve you. DBS will advise you of the details of the arrangements and branch information in a Welcome Letter.

For your DBS statement arrangement, please click here for details.

Please also note that the ANZ Statement (including eStatement) will no longer be available after the Transfer. You will receive a final summary of your account from ANZ as at 8 September 2017 by the end of September, for your records.

Customers transferred from ANZ to DBS Treasures will enjoy a 12-month waiver of monthly service fees, as a token of welcome to DBS.

A monthly Service Fee will be charged if your monthly total relationship balance over the previous 3 consecutive months falls below HK$1,000,000 (or its equivalent in foreign currency(ies)).

For details related to monthly service fees, please refer to our Bank Charges Schedule.

To ensure that you will receive appropriate updates on market opportunities and customer privileges, DBS requires your consent to use your personal data for direct marketing purposes. This will also enable DBS to continue to contact you for any promotional or marketing activities, such as informing you about products and services that we think may be of interest and value to you.

Please complete the Direct Marketing Consent Form that was enclosed in the Transfer Confirmation Letter mailed to you by ANZ in August or download the form here and return the completed form to DBS before 31 August 2017, if you haven’t done so yet. If you have already responded, please ignore the form.

According to local regulations in Hong Kong, customer consent to use personal data for direct marketing cannot be transferred between companies. Therefore, DBS must seek your explicit consent to use your personal data for direct marketing by DBS.

Thank you for returning your Direct Marketing Consent Form. No further action is required from you and we will update your consent record accordingly.

You can choose not to give your consent again. DBS will follow your existing preference on direct marketing on DBS’s records, unless you return the Direct Marketing Consent Form enclosed in the Transfer Confirmation Letter in August or download the form here with an updated preference.

Please click here for details of the DBS Data Policy Notice

Please rest assured that to best support your needs, DBS will provide you with arrangement details and branch information in a Welcome Letter.

Your new DBS account will not be linked to your existing DBS ATM Card. We will issue a new DBS ATM Card separately for your new DBS account instead.

Please note that an indicator, “NEW”, will be embossed on your new DBS ATM Card for your easy reference.

We encourage you to consolidate your DBS accounts (up to 10 accounts) into one DBS ATM Card for your convenience. Simply visit any DBS branch or call the DBS Customer Service Hotline for assistance after the Transfer.

ANZ accounts being transferred to DBS can be accessed via your existing DBS iBanking account starting from 9.00am Monday, 11 September 2017. Simply log in with your existing username and password.

You can always approach our staff at any DBS branch or your Relationship Manager to assist you with such arrangements after the Transfer.

For your statement arrangement, please click here for details.

Please also note that the ANZ Statement (including eStatement) will no longer be available after the Transfer. You will receive a final summary of your account from ANZ as at 8 September 2017 by the end of September, for your records.

You can choose not to provide your consent again. DBS will follow your existing preference on direct marketing on DBS’s records unless you return the Direct Marketing Consent Form enclosed in the Transfer Confirmation Letter in August or download the form here with an updated preference.

If you have a valid FNA with DBS, your ANZ CIP will not be carried forward to DBS.

Please refer here for details.

Yes, deposit(s) in Current Accounts, Savings Accounts and Time Deposits with tenors equal to or less than 5 years are qualified for protection under the Deposit Protection Scheme in Hong Kong. Deposits in Multi-Currency Settlement Accounts and Time Deposit Accounts under Wealth Management Accounts are also qualified for protection under the Deposit Protection Scheme in Hong Kong. Eligible deposits taken by DBS are protected by the Scheme for up to a maximum limit of HK$500,000 per depositor.

For example:
You have eligible deposit balances of HK$400,000 with DBS and an eligible time deposit of HK$300,000 with ANZ. After the Transfer, you will have a deposit balance of HK$700,000 with DBS, of which HK$500,000 is protected under the Scheme.

We will arrange for your account(s) to be transferred to DBS Treasures. We may further approach you and transfer your account to a relevant banking platform based on your business nature after the Transfer.

For more details on DBS Treasures, please click here.

Please rest assured that to best support your needs, DBS will provide your Relationship Manager arrangements and branch information soon after the Transfer.

You can access all services enjoyed by DBS Treasures customers, except for DBS iBanking, DBS digibank, Phone Banking and ATM Card.

New account(s) will be set up for you and your product holdings* will be transferred to DBS. You can continue to access any of your account(s) and enjoy DBS banking services as usual.

* If you have existing investment products accounts (“IPA”) with DBS, some of the investment holdings will be migrated to the existing Securities Account and Investment Funds Account. For details, please click here.

For your statement arrangement, please click here for details.

Please also note that the ANZ Statement (including eStatement) will no longer be available after the Transfer. You will receive a final summary of your account from ANZ as at 8 September 2017 by the end of September, for your records.

Account

We will arrange for your CIES account to be transferred to DBS Treasures, with DBS Wealth Management Accounts holding your respective investment product(s). Investment products accounts (“IPA”) will also be opened if you have a Regular Investment Savings Plan linked to mutual fund (“RISP”).

For more details regarding your investment holdings, please click here.

Relationship Manager and Branch information
Please rest assured that to best support your needs, DBS will provide your Relationship Manager arrangements and branch information in a Welcome Letter.

Tenor and Notification:

The previous tenor you fulfilled in ANZ will be recognised. DBS will notify the Hong Kong Immigration Department of the transfer of your CIES accounts from ANZ to DBS. You may wish to notify the Hong Kong Immigration Department individually for your own application.

For securities transactions, please contact our service hotline at +852 2290 8033. Our customer service officers will help you with your trades. For other investment products, please reach out to your Relationship Manager.