Unlock DBS iBanking

You can unlock your DBS iBanking by resetting DBS iBanking password using your card number, username or secure devices.

If you can remember your username but input wrong password more than 3 times, your DBS iBanking account will be locked. You can follow the steps below to unlock DBS iBanking by resetting your DBS iBanking password:

ATM Card Holder
  1. Click here to enter DBS iBanking page

  2. Click Forgot “Password” below “Login” button

  3. Input your identity number and date of birth, then click “Reset Password”

  4. Input your

    • ATM card Number

    • ATM PIN

    Then click “Next”

  5. Define new Password in the “Reset Password” (8-30 characters, a combination of uppercase&lowercase letters and numbers), then read and accept the sentence below, click “Next”

  6. Enter the 6-digit OTP you got through SMS, then click “Next”

  7. Your DBS iBanking and DBS mBanking Password has been reset successfully and you can use your password login DBS iBanking and DBS mBanking now.

Credit Card Holder

  1. Click here to enter DBS iBanking page

  2. Click Forgot “Password” below “Login” button

  3. Input your identity number and date of birth, then click “Reset Password”

  4. Input your

    • Credit card number

    • Credit card expiry date

    Then click “next”

  5. Define new Password in the “Reset Password” (8-30 characters, a combination of uppercase&lowercase letters and numbers), then read and accept the sentence below, click “Next”

  6. Enter the 6-digit OTP you got through SMS, then click “Next”

  7. Your DBS iBanking and DBS mBanking Password has been reset successfully and you can use your password login DBS iBanking and DBS mBanking now.

Cashline Card Holder

  1. Click here to enter DBS iBanking page

  2. Click Forgot “Password” below “Login” button

  3. Input your identity number and date of birth, then click “Reset Password”

  4. Input your

    • Cashline card number

    • Cashline card expiry date

    Then click “next”

  5. You can choose to authenticate with “Secure Device” or “SMS OTP” at the top of  “Enter OTP” page, then enter digits you got, click “Next”

  6. You can see the Username on the screen.

  7. Your DBS iBanking and DBS mBanking Password has been reset successfully and you can use your password login DBS iBanking and DBS mBanking now.

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