What can I do if I forget the Username / Password of DBS digibank HK?

You can simply click "Username" / "Password" in DBS digibank HK to retrieve your username / password

If you forget the Username of DBS digibank HK ...

You can retrieve your username via DBS digibank HK. Please click "Forgot Username" on the login page to retrieve your username.


Get ready your:

  • ATM Card number and ATM PIN, or

  • Credit Card number and Card Expiry Date, or

  • Cashline Card number and Card Expiry Date, or

  • Secure Device

If you forget the Password of DBS digibank HK ...

You can reset your password via DBS digibank HK. Please click "Forgot Password" on the login page to reset your password.


Get ready your:

  • ATM Card number and ATM PIN, or

  • Credit Card number and Card Expiry Date, or

  • Cashline Card number and Card Expiry Date, or

  • Secure Device

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