What can I do if I forget my Username of DBS digibank HK?

You can simply click "Username" in DBS digibank HK to retrieve your username

ATM Card Holder(Including customers who have both ATM card and Credit Card)

1. Click Forgot "Username"

2. Input your identity number and date of birth, then click "Next"

3. Input your ATM card Number and ATM PIN, then click "next"

4. Use digital token or SMS One Time Password (OTP) or the Secure Device to authenticate your identity

5. You can see the Username on the screen. Please click "Login Now" to login to DBS digibank HK

Related Information

We Welcome your Feedback

Information is easy to understand and find
Information is useful to answer your inquiries completely

Need more help?

Contact support and we'll try to resolve your issue quickly.

Contact Customer Support