Apply Octopus Automatic Add Value Service (AAVS)

You can simply apply AAVS through DBS Card+.

Apply AAVS through DBS Card+

You can apply AAVS directly through DBS Card+

  1. Log in to Card+ mobile app on your phone

  2. Tap "More" at the bottom

  3. Tap "Octopus Automatic Add Value" under "Apply"

  4. Scroll down and click "Apply Now"

  5. Select credit card for AAVS, input your Octopus Number, select the Automatic Add Value Amount ($250/$500/$1,000) and accept the Terms and Conditions

  6. After fill in all required information, scroll down and click "Apply Now"


Note:

  • Processing time: 7 working days.

  • Supplementary cardholders can apply Octopus AAVS through paper application form only if the main cardholder has used Octopus AAVS service at any bank.

Supplementary information:

Application fee

Existing users of Automatic Add-Value Service with other Banks

Apply now and receive a letter to confirm the AAVS activation. A HK$20 handling fee will be charged on behalf of Octopus Cards Limited

Non-users of Automatic Add-Value Service and holding any Octopus products

Apply now and receive a letter to confirm the AAVS activation. No handling fee will be charged

AAVS activation method

Once your AAVS application is approved, you will receive an activation letter by mail. You may choose to activate the AAVS function within 30 days from the issue date of the letter through one of the channels below:

 

  1. Bring along the activation letter, the original copy of your identification document and the registered Octopus in person to any MTR Customer Service Centres to activate the AAVS function. After the activation of your AAVS service, MTR staff will keep the activation letter for record.

  2. Follow the instruction and activate the AAVS function through the Octopus App with Near Field Communication (NFC)-enabled Android phone as tested by Octopus. Please click here for details. (Not applicable to Octopus Mobile SIM user)

 

Note:

  • To activate the AAVS function via the Octopus App, your Octopus card number should be in 9-digit (eight digits plus one single digit inside the bracket).

  • If you do not activate within this 30-day period, you will have to contact Octopus Cards Limited to re-arrange the activation letter to activate the service.

The mechanism of AAVS with DBS Credit Card
  1. If the stored value of your Octopus is zero or negative, or remaining value plus the maximum negative value (HK$35) is not enough to cover the intended value deduction, your card will automatically be reloaded with HK$250.

  2. First time applicants of Automatic Add-Value Service will enjoy HK$20 fee waiver. Applicants switching banks or restarting Automatic Add-Value Service are required to pay Octopus Cards Limited a HK$20 non-refundable handling fee.

  3. Each Octopus can only be reloaded automatically once a day.

  4. The application fee, handling fee and the Automatic Add-Value transaction of HK$250 each time will be directly debited from your designated DBS Credit Card Account.

Rewards for AAVS transaction
  • HK$250 spending = $1 COMPASS Dollar/DBS$

To borrow or not to borrow? Borrow only if you can repay !

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