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*If you have forgotten your username and password, simply access the DBS iBanking login page, click "Forget Username" / "Forgot Password" to retrieve your username / reset your password.
All DBS credit card customers are already able to view eStatements via DBS Card+ mobile application automatically.
Customers who have opted for paper statements for Credit Card Account, Cashline Account, Saving and Current Accounts and / or Wealth Management Accounts are able to access eStatements on iBanking / DBS digibank HK.
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We are dedicated to making a greener future. In order to save the environment and reduce paper consumption, a Paper Statement Fee to credit card accounts has become effective from 1 January 2017.
Credit Card customers who receive at least one paper statement from 1 January 2023 to 31 December 2023 will be charged a Paper Statement Fee of HK$50 per annum starting from 2024 onwards.
The fee will be directly debited from the credit card account on 1 January 2023. Thereafter, if credit card customers receive at least one paper statement within any calendar year (January to December every year), a fee of HK$50 will continue to be applied each year.
If you have forgotten your username and password, simply access the DBS iBanking login page, click “Forget Username” / “Forgot Password” to retrieve your username / reset your password.
Paper Statement Fee has become effective to credit card accounts from 1 January 2017. You will not be charged Paper Statement Fee for 2024 if you opt out from receiving paper statement for your credit card(s)!
Wish to register DBS iBanking and eStatement on one-go? Directly go to DBS iBanking [ go.dbs.com/hk-ib ] or Click here to view Service Demo |
We are dedicated to making a greener future. In order to save the environment and reduce paper consumption, a Paper Statement Fee to Current and Savings account and / or Wealth Management Account has become effective from 1 March 2023.
Who will be charged the Paper Statement Fee?
The Paper Statement Fee is applicable to DBS Treasures and DBS Account customers who receive at least one (i) Consolidated Statement; (ii) Wealth Management Account Consolidated Statement; or (iii) Current and Savings Account Statement within a month. The Paper Statement Fee is HK$5 monthly per customers.
Credit card customers who receive at least one paper statement within any calendar year will be charged a Paper Statement Fee of HK$50 on the first statement date of the next calendar year.
Banking customers who receive at least one (i) Consolidated Statement; (ii) Wealth Management Account Consolidated Statement; or (iii) Current and Savings Account Statement within any calendar month will be charged a Paper Statement Fee of HK$5 in the following month.
To avoid paying a Paper Statement Fee, cardholders can opt out from receiving paper statements (this is also applicable to customers who have already received any paper statement in 2023). No fee will be billed.
And, you can simply enrol the eStatement service to avoid paying the Paper Statement Fee for your banking accounts. You will be able to view, download and print out statements via DBS ibanking or DBS digibank HK at any time. Once you have successfully enrolled, you will receive a confirmation email.
Steps to enroll eStatement service:
Step 1: Login to DBS iBanking
Step 2: Select "eStatement" under "My Accounts“
Step 3: Click "Manage eStatement/ eAdvice" and choose to receive e-Copy of your selected account(s)
All DBS Credit Card customers are already to view eStatement via DBS Card+ mobile application automatically.
Customers who have opted out from receiving paper statements for Credit Card Accounts, Cashline Accounts or Wealth Management Accounts, are able to access eStatements on DBS iBanking .
1 eStatements will be available and stored from the month of conversion
2 You can access credit card eStatments, cashline eStatments and Wealth Management Account eStatements via DBS iBanking even if you have subscribed for paper statements for these accounts.
3 SMS alert will be sent to your registered mobile number.
Once you activate for and login to DBS iBanking service with your Credit Card No. and Card Expiry Date*/Initial Username, your credit card will be automatically be subscribed to receive eStatement only.
By registering and logging in to DBS iBanking service with your Credit Card No. and Card Expiry Date*, your credit card will be automatically be subscribed to receive eStatement only.
Once you register for and login to DBS iBanking service with your Credit Card No. and Card Expiry Date*, your credit card will be automatically subscribed to DBS eStatement service.
The Paper Statement Fee will be directly debited from the Multi-Currency HKD Savings Account (single name) in the first place.
If a customer does not have the account or there are insufficient funds in the account, the Bank will debit the fee from his/her account according to the following sequence: