New Arrangement For Unregistered Pre-Paid SIM cards
According to the Office of the Communication Authority, unregistered pre-paid SIM cards can no longer be used after 23 Feb 2023. If you’re using an unregistered pre-paid SIM card number as your contact number with us, please complete registration with your service provider, or update another valid contact number (if any) in our record to access all our Digital Banking services and receive our notifications. Click here for details.
With effect from 2 April 2023, Live chat service will be removed. You may reach out to your Treasures relationship manager or visit our website and leave us a message. We’ll be in touch with you.
- Stay alert to fraudulent websites, bogus calls, phishing emails, SMS and instant messages on mobile purporting to be made by DBS. The bank will never ask you to provide your iBanking login credentials or one-time passwords through embedded links in the above channels. Click here for more information or call hotline at (852) 2290 8345.
- The Hong Kong Monetary Authority (“HKMA”) and Hong Kong Police Force have provided a series of useful information on preventing money laundering traps and anti-deception tips to the general public. Please click here for more information.
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