Bank with Ease

DBS Treasures Manned Phone Banking Service

Call our DBS Treasures Manned Customer Service Hotline and receive immediate attention. Call free of charge from nearly two dozen locations worldwide and we will attend promptly to your banking needs.

DBS Treasures Manned Phone Banking Service


  • Priority banking services
  • Access from 20 designated locations worldwide
  • Immediate assistance from customer service officers
  • Free of charge

Daily Limits

Transaction ItemDaily Limit
Bill PaymentHK$200,000
(HK$50,000 per Transaction)
Registered AC Transfer (within Bank)HK$50,000
Registered AC Transfer (other Bank)HK$50,000
Third-party Credit Card PaymentHK$50,000
Own Credit Card PaymentNo Limit
Credit Card Cash AdvanceHK$6,000
FX Transfer

(HK$1,500,000 or equivalent per transaction)

Set up Personal Menu

The Personal Menu Services enable you to access your DBS Treasures account information more readily.

With your Phone Banking Service (PBS) Account Number and Personal Identification Number (PIN), you can set up your Personal Menu with ease by following the steps below:

Step 1: Call 2961 2338
Step 2: Select language
Step 3: Press 1 > enter your PBS Account Number > enter your PIN > then press 5 – 1
Step 4: Select max 5 services at your choice

For example:

Press 1 – 01 to select “Account Balance Enquiry”
Press 2 – 28 to select “Foreign Currency Exchange Rate Enquiry”
Press 3 – 02 to select “Same Currency Fund Transfer”

Please click here to see the list of services which are applicable in setting the Personal Menu

Learn more about DBS Private Bank

  • Visit our Centre – 38th Floor, Edinburgh Tower, 15 Queen’s Road Central, Central, Hong Kong
  • Call our 24-hour Customer Service Hotline at (852) 3668 8008 for enquiries

Useful link


Customers are advised not to leave their bank cards unattended in public areas, including public lockers. Fraudsters may be able to steal / duplicate bank cards and then impersonate bank staff to obtain cardholders' ATM Personal Identity Number ("PIN") or the Telephone Identity Number ("TIN") for phone banking services. Please note that DBS staff will NOT ask customers for their PINs or TINs - for any purpose. Please call our branches at 2290 8888.

Get In Touch

Call Us: (852) 3668 8008

Get In Touch

Call Us: (852) 3668 8008

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