To support efforts to curb infections of COVID-19, DBS Bank (Hong Kong) has implemented temporary arrangements for its branches and Treasures Private Client Centre until further notice. Click here for details. Customers can also access our banking services via the Internet, Mobile or Phone Banking. Please make sure your internet and mobile banking sessions are secured, do not disclose your login details to anyone and stay vigilant at all times when checking emails.
Also, DBS Bank (Hong Kong) Cheung Sha Wan Plaza Branch was relocated to Mei Foo Branch (Address: Shops N26A, N26B & N26D, Stage V, Mei Foo Sun Chuen, 10 & 12 Nassau Street, Kowloon) on 2 March 2020. For assistance, general banking customers can contact our Customer Service Hotline at (852) 2290 8888, Treasures Customers at (852) 2961 2338, Treasures Private Client or Private Bank Clients at (852) 2290 8822.
Due to the temporary suspension of overseas postal services for some destinations by Hongkong Post, customers may have some delays in receiving physical copies of banking service related documents including but not limited to banking statements, credit card account statements, trade advices, notifications, cheque books and returned cheque etc. You can log in to DBS iBanking to register for eStatement service. Please click here for details.
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