What circumstances will an order placed via DBS iBanking be rejected?
Your order could be rejected under any of the following circumstances (for illustration only and not exhaustive).
You do not have sufficient funds for your buy order
You do not hold the stock or you have insufficient stocks for your sell order
The buy/sell stock price is 100 spreads above or below the market price for ELO and 20 spreads above or below the market price for ALO
Your order quantity is greater than 3,000 board lots
The order you want to amend or cancel has been filled
Your amended buy/sell order price is 100 spreads above or below the market price for ELO (except for orders that have already been submitted to the SEHK and amended buy/sell orders with a price 20 spreads above or below the market price) and 20 spreads above or below for ALO
Your inputted order price for an ELO is beyond the 4 best price spreads from the current price of the other side of the market (i.e. 5 bid/ask spreads)
Your order price or amended order price is not valid depending on the prevailing market situation
Your order amendment is the same as the original order
The stock has been suspended
The stock you selected has been delisted
Any other reason for rejection provided by the SEHK
The system has encountered technical problems - such as outages, glitches and other delays
We Welcome your Feedback
Need more help?
Contact support and we'll try to resolve your issue quickly.Contact Customer Support