What circumstances will an order placed via DBS iBanking be rejected?

Your order could be rejected under any of the following circumstances (for illustration only and not exhaustive).

  • You do not have sufficient funds for your buy order

  • You do not hold the stock or you have insufficient stocks for your sell order

  • The buy/sell stock price is 100 spreads above or below the market price for ELO and 20 spreads above or below the market price for ALO

  • Your order quantity is greater than 3,000 board lots

  • The order you want to amend or cancel has been filled

  • Your amended buy/sell order price is 100 spreads above or below the market price for ELO (except for orders that have already been submitted to the SEHK and amended buy/sell orders with a price 20 spreads above or below the market price) and 20 spreads above or below for ALO

  • Your inputted order price for an ELO is beyond the 4 best price spreads from the current price of the other side of the market (i.e. 5 bid/ask spreads)

  • Your order price or amended order price is not valid depending on the prevailing market situation

  • Your order amendment is the same as the original order

  • The stock has been suspended

  • The stock you selected has been delisted

  • Any other reason for rejection provided by the SEHK

  • The system has encountered technical problems - such as outages, glitches and other delays

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