General enquiries of Investment Fund Trading

You may find the general enquiries of investment fund trading here.

What is an investment fund?

An investment fund is also known as a unit trust or mutual fund, which pools together the resources from individual investors and is managed by professional fund managers. Investors can choose from an array of funds which invest in equities, bonds, currencies and derivatives, etc.

What should I do if the DBS iBanking investment trading service is not responding?

You can still place orders at any of our branches or call our Customer Service Hotline at 2290 8888 (press 3 after language selection) for enquiries.

What instructions are available for investment fund trading via DBS iBanking?

You can subscribe to, redeem, or switch those investment funds which are distributed by DBS and managed by the relevant fund houses with offering documents available online.

Can I subscribe to/redeem/switch investment funds at any time?

Yes. But the order will be processed in accordance with the cut-off time for the fund prescribed by the Bank. Any order received by the Bank after the cut-off time will be processed on the next business day.

What is the minimum investment amount?

HKD20,000 or its equivalent in foreign currency.

How can I subscribe to an investment fund by searching for the Fund Code?

You can refer to the DBS code through the fund search under Fund Analytical Tool, and then enter the fund code to search for investment fund details for the subscription.

When will my order instruction be processed?

If received before the cut-off time: your order will be processed on the same day.

If received after the cut-off time: your order will be processed on the next business day.

 

For details on the cut-off time, please go

http://www.dbs.com.hk/en/consumer/investments/pdf/fund_cutoff.pdf

Can I amend/cancel my order online?

Once you have submitted the order instruction, you cannot amend or cancel the order online. To do so, please visit any of our branches for processing.

How long can I view the transaction history?

You can see your transactions for a period of up to 60 days.

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