Report credit card loss or theft

Remark: If you are not a DBS iBanking user, you can click here to register, or click here to know more.

1. Choose “More” > “App & Security Settings” > “Report Lost Card”

2. Follow instruction to report lost card

Calling by registered mobile phone:

• In the Personalized Menu, press 2>1>3

Calling by other phones:

• For Cantonese, press: 1>1>3
• For Putonghua, press: 2>1>3
• For English, press: 3>1>3

Note: Third parties are permitted to call our hotline to report lost or trapped credit cards on behalf of persons with hearing impairment.