FAQ for the Termination of DBS Pay Less Visa Platinum Card

  1. Why my DBS Pay Less Visa Platinum Card will be terminated?

  2. We are sorry for that as a business decision.


  3. How to calculate the cash rebate entitled by you under the Cash Rebate Scheme before DBS Pay Less Visa Platinum Card termination?

  4. The cash rebate entitled by you under the Cash Rebate Scheme will be calculated using the posted cumulative spending up to 1 November 2021, afterwards you will be no longer to have cash rebate rewarded by new spending. We will give you an extra 2% of the cumulative cash rebate entitled as the cash rebate earned for the spending to consume the cash rebate before the termination of your DBS Pay Less. The cash rebate will be round down counted to nearest 2 decimals. The relevant cash rebate will be credited to your card account by 8 November 2021 to set off the account outstanding balance. The following examples are for reference:


    Example 1: If the cash rebate entitled by you calculated using the posted cumulative spending up to 1 November 2021 is HK$1,000, you will be entitled to extra 2% of the cumulative cash rebate, which means an extra rebate of HK$20, and the total rebate will be HK$1,020.

    Cumulative Cash Rebate

    Extra Cash Rebate

    Total Cash Rebate

    HK$1,000

    (calculated using the posted cumulative spending up to 1 November 2021)

    HK$20

    (HK$1,000 x 2% = HK$20)

    HK$1,020

    (HK$1,000 + HK$20 = HK$1,020)

    Example 2: If the cash rebate entitled by you calculated using the posted cumulative spending up to 1 November 2021 is HK$14.44, you will be entitled to extra 2% of the cumulative cash rebate, which means an extra rebate of HK$0.2888, and the total rebate will be HK$14.72.

    Cumulative Cash Rebate

    Extra Cash Rebate

    Total Cash Rebate

    HK$14.44

    (calculated using the posted cumulative spending up to 1 November 2021)

    HK$0.2888

    (HK$14.44 x 2% = HK$0.2888)

    HK$14.72

    (HK$14.44 + HK$0.2888= HK$14.72)

  5. Can I still use my cash rebate when my DBS Pay Less Visa Platinum Card is terminated?

  6. You are advised to use your cash rebate before your DBS Pay Less Visa Platinum Card is terminated on 8 December 2021.


  7. What is the arrangement for any unused cash rebate after my DBS Pay Less Visa Platinum Card is terminated?

  8. Any unused cash rebate accumulated in the DBS Pay Less Visa Platinum Card after card termination will be forfeited.


  9. If I lose my DBS Pay Less Visa Platinum Card before 8 December 2021, will you still issue a new DBS Pay Less Visa Platinum Card to me?

  10. Sorry, no replacement card will be issued from 1 November 2021 onwards.


We Welcome your Feedback

Information is easy to understand and find
Information is useful to answer your inquiries completely

Need more help?

Contact support and we'll try to resolve your issue quickly.

Contact Customer Support