What Will Happen to My Insurance?
If you have previously purchased any insurance products via ANZ, your policies and relationship with the insurer will remain unchanged. Please contact your insurer directly for enquiries related to your policies after the Transfer. At DBS, we offer a holistic suite of financial planning in life and health protection, together with our exclusive partner Manulife.
If you have an insurance policy.
You can continue with your existing policies. At DBS, our combined strengths coupled with our exclusive partnership with Manulife, provides customers full access to a range of life protection and retirement planning solutions. You can visit any of our DBS branches or speak to your Relationship Manager after the Transfer to find out how we can help protect and build your wealth.
Insurance FAQ
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What will happen to my insurance policies bought previously with ANZ?
Your insurance policies will remain unchanged and your insurance companies will continue to honour their contracts with you. Please contact the respective insurance company directly for any enquiries after the Transfer.
At DBS, our combined strengths coupled with our exclusive partnership with Manulife, provides customers full access to a range of life protection and retirement planning solutions. You can visit any of our DBS branches or speak to your Relationship Manager after the Transfer to find out how we can help protect and build your wealth.
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Who shall I approach if I have a query or servicing request for my insurance policy?
If you have previously purchased any insurance products via ANZ, your policies and relationship with the insurer will remain unchanged. Please contact the respective insurance company directly for any enquiries after the Transfer.
At DBS, our combined strengths coupled with our exclusive partnership with Manulife, provides customers full access to a range of life protection and retirement planning solutions. You can visit any of our DBS branches or speak to your Relationship Manager after the Transfer to find out how we can help protect and build your wealth.
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What will happen to my policy that is currently pledged as collateral for an ANZ loan?
All your outstanding loans will be transferred to DBS. The policy that is used as collateral for an ANZ loan will continue to be pledged under a new DBS loan.
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What will happen to my insurance policy premium payment from my ANZ account to the insurer?
No further action is required from you. Direct debit authorisations will continue with your new DBS account.
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My address and contact information with ANZ is outdated. Who should I inform to ensure that future communications will reach me?
Please update your contact numbers, email address and mailing address with ANZ, and with DBS if you are an existing DBS customer, at your earliest convenience to ensure you are able to receive all upcoming communications regarding the Transfer. After the Transfer, please contact your respective insurance companies directly.