Activate Transfer Limit for PayFast via DBS iBanking

Step 1: Log in to DBS iBanking
Step 2: Go to Transfers > Transfer Settings
Step 3: Select PayFast and click “Activate”
Step 4: Approve the instruction with your Digital Token* on the DBS mobile banking app

* You can activate your Digital Token immediately via DBS digibank HK. Please click here for details.

Step 1: Log in to DBS iBanking
Step 2: Go to Transfers > Transfer Settings
Step 3: Select PayFast and click “Activate”
Step 4: Approve the instruction with your Digital Token* on the DBS mobile banking app

* You can activate your Digital Token immediately via DBS digibank HK. Please click here for details.

Set Daily Limit for PayFast via DBS iBanking

Set Daily Limit for PayFast via DBS iBanking

Step 1: Log in and go to Transfer > Transfer Setting > PayFast
Step 2: Update the authorised daily limit
Step 3: Enter the New Daily Transfer Limit12
Step 4: Verify details and submit

1 You can set the PayFast limit up to HK$10,000
2 Authentication with a Digital Token is needed if a higher limit amount is set. You can activate your Digital Token immediately via DBS digibank HK. click here for details.

Step 1: Log in and go to Transfer > Transfer Setting > PayFast
Step 2: Update the authorised daily limit
Step 3: Enter the New Daily Transfer Limit12
Step 4: Verify details and submit

1 You can set the PayFast limit up to HK$10,000
2 Authentication with a Digital Token is needed if a higher limit amount is set. You can activate your Digital Token immediately via DBS digibank HK. click here for details.

Make a PayFast Transfer via DBS iBanking
Within the transfer limit for PayFast

Step 1: Log in to DBS iBanking
Step 2: Go to Transfers > PayFast
Step 3: Enter recipient and transfer details
Step 4: Verify details and submit


Beyond the remaining transfer limit for PayFast

By alternating your daily transfer limit for “non-registered payee”, paying higher amounts with PayFast can be done with just one more step.
Step 5: Approve the transfer with your Digital Token on the DBS mobile banking app

* You can activate your Digital Token immediately via DBS digibank HK. Please click here for details.

Within the transfer limit for PayFast

Step 1: Log in to DBS iBanking
Step 2: Go to Transfers > PayFast
Step 3: Enter recipient and transfer details
Step 4: Verify details and submit


Beyond the remaining transfer limit for PayFast

By alternating your daily transfer limit for “non-registered payee”, paying higher amounts with PayFast can be done with just one more step.
Step 5: Approve the transfer with your Digital Token on the DBS mobile banking app

* You can activate your Digital Token immediately via DBS digibank HK. Please click here for details.

PayFast to FPS ID on mobile
Coming Soon

Top up Your e-Wallet via DBS iBanking

By PayFast on DBS iBanking

Step 1: Go to your e-wallet to register your mobile number or email address for FPS service to collect payment
Step 2: Log in to DBS iBanking and go to Transfer > PayFast
Step 3: Enter the mobile number or email address registered in Step 1
Step 4: Enter transfer details
Step 5: In the field of “Specify Recipient Bank”, check “YES” then choose your e-wallet to be paid to
Step 6: Verify details and submit

Step 1: Go to your e-wallet to register your mobile number or email address for FPS service to collect payment
Step 2: Log in to DBS iBanking and go to Transfer > PayFast
Step 3: Enter the mobile number or email address registered in Step 1
Step 4: Enter transfer details
Step 5: In the field of “Specify Recipient Bank”, check “YES” then choose your e-wallet to be paid to
Step 6: Verify details and submit

 

By Transfer to Your Account Number on DBS iBanking

Step 1: Log in and go to Transfer > To Other Local Recipients
Step 2: Select “Non-Registered Payee” under To Account and select “Bank Account” under Transfer Mode
Step 3: Enter e-wallet account number and transfer details
Step 4: Verify details and submit
Step 5: Approve the transfer with your Digital Token* on the DBS mobile banking app

* You can activate your Digital Token immediately via DBS digibank HK. Please click here for details.

Step 1: Log in and go to Transfer > To Other Local Recipients
Step 2: Select “Non-Registered Payee” under To Account and select “Bank Account” under Transfer Mode
Step 3: Enter e-wallet account number and transfer details
Step 4: Verify details and submit
Step 5: Approve the transfer with your Digital Token* on the DBS mobile banking app

* You can activate your Digital Token immediately via DBS digibank HK. Please click here for details.

Frequently Asked QuestionsNEW

What is PayFast?
  1. What is PayFast?
    PayFast is an electronic fund transfer service supported by Faster Payment System (FPS) that allows you to pay instantly* to any local recipients’ mobile number or email address, and does not require additional authentication. Daily transfer limit is up to HK$10,000.
  2. Are there any service charges for using PayFast?
    PayFast is free.
  3. How do I activate and use PayFast?
    You can refer to “How to Activate & Set Transfer Limit for PayFast”.
  4. How does a PayFast fund transfer work?
    Receiving money:
    • Inform sender of your registered mobile number or email address
    • Inform sender to send funds to your registered mobile number or email address using transfer function, supported by FPS, on his/her bank's internet banking or mobile banking platform

    Sending money:

    Via DBS iBanking:

    • Login DBS iBanking
    • Select "Transfers", then select "PayFast"
    • Enter recipient and transfer details
    • Verify details and submit

    Via DBS digibank HK app:

    • Login DBS digibank HK
    • Select "PayFast" under Pay & Transfer
    • Enter recipient and transfer details
    • Verify details and submit
  5. How would I ensure I am sending to the right person?
    When you transfer funds via PayFast, you will enter the recipient mobile number or email address and click "Verify" in DBS iBanking or “Next” in DBS digibank HK to perform a lookup. Doing so will display the recipient's partial name. You can verify he/she is indeed the right person.
  6. How would I know my friend has registered his/her mobile number or email address to receive funds?
    When you transfer funds via PayFast, you will enter the recipient mobile number or email address and click "Verify" in DBS iBanking or “Next” in DBS digibank HK to perform a lookup. Partial recipient name will be shown when the mobile number or email address is registered. Otherwise, you will be notified.

* The exact timing of crediting funds to recipient's account will be subject to the operation of recipient bank.

How to Transfer to FPS ID

Make a PayFast transfer with FPS ID via DBS iBanking

Step 1: Log in and go to Transfer > PayFast
Step 2: Select “FPS ID” under Transfer Mode
Step 3: Enter recipient’ FPS ID and transfer details
Step 4: Verify details and submit

 

Step 1: Log in and go to Transfer > PayFast
Step 2: Select “FPS ID” under Transfer Mode
Step 3: Enter recipient’ FPS ID and transfer details
Step 4: Verify details and submit

 

Transfer to FPS ID on mobile

Step 1: Log in and go to Pay & Transfer > Local Transfer
Step 2: Tap “”icon on the top right hand corner > “Transfer to New Recipient” and “FPS ID”
Step 3: Enter recipient’s FPS ID and transfer details
Step 4: Confirm transfer
Step 5: Enter your DBS iBanking password^
Step 6: Let your Digital Token* authenticate your transfers

^ if this is the first high-risk transaction after the biometric login
* You can activate your Digital Token immediately via DBS digibank HK. Please click here for details.

Step 1: Log in and go to Pay & Transfer > Local Transfer
Step 2: Tap “”icon on the top right hand corner > “Transfer to New Recipient” and “FPS ID”
Step 3: Enter recipient’s FPS ID and transfer details 
Step 4: Confirm transfer 
Step 5: Enter your DBS iBanking password^ 
Step 6: Let your Digital Token* authenticate your transfers

^ if this is the first high-risk transaction after the biometric login 
* You can activate your Digital Token immediately via DBS digibank HK. Please click here for details.

Receive fund with mobile number, email address or HKID card number via FPS
You can refer to the Receive money with FPS for more details.
Bank Account allowed for PayFast
  1. What types of bank accounts can I link my mobile number or email address to? Are joint accounts included?
    All single-name accounts and joint-name accounts (excluding joint-accounts with all-to-sign instruction) of DBS Current and Savings accounts are eligible to be linked to mobile number or email address to receive funds transfers.
  2. For a joint account, can all joint account holders link their mobile number or email address to the joint account?
    Yes, each joint account holder can choose to link his/her own mobile number or email address associated with his/her DBS iBanking profile to the same joint account (excluding joint-accounts with all-to-sign instruction).
  3. What will happen if I close the bank account linked to my mobile number or email address?
    Once you close your bank account, all mobile number or email address linked to that account will automatically be de-registered, and you will be notified accordingly via SMS or email.
How to top up your e-Wallet via bank account number
You can refer to Local Funds Transfer for more details.
Questions related to scam prevention alert
  1. Questions related to scam prevention alert ?
    If I find my recipient’s FPS proxy ID is being flagged by the scam prevention alert, how can I remove it?
    The scam prevention alert is generated based on information collected from scam reports and recorded in the Scameter of the Hong Kong Police Force. Please contact them at [email protected] if you think the FPS proxy IDs are not tagged correctly.
  2. Will DBS be able to help remove my FPS proxy IDs from the scam prevention alert?
    No, DBS cannot do the deletion. The scam prevention alert is generated based on information collected from scam reports and recorded in the Scameter of the Hong Kong Police Force. Please contact them at [email protected] if you think the FPS proxy IDs are not tagged correctly.
  3. If I want to report a suspicious FPS proxy ID, what should I do?
    The scam prevention alert is generated based on information collected from scam reports and recorded in the Scameter of the Hong Kong Police Force. If you suspect a crime case has occurred, please report to the Hong Kong Police Force at a police station or via Hong Kong Police Force e-Report Centre.
  4. If there is no scam prevention alert message relating to my recipient, does it guarantee it is safe to transfer to him/her?
    No, it is not guaranteed. The scam prevention alert message will only be shown if the recipient’s FPS proxy ID is included in the scam reports provided by the Hong Kong Police Force. If there has not been any report to the Police against a particular FPS proxy ID, the proxy ID will not be included in the scam prevention alert.

    You are advised to always verify the payment details (including the recipient’s identity) of every single transaction before making payment.
  5. Why is my recipient’s FPS proxy ID previously not tagged in the scam prevention alert but now being tagged?
    The FPS proxy IDs flagged as "High Risk" in Scameter and included in the scam prevention alert are based on information collected from scam reports provided by the Hong Kong Police Force. If there has not been any report to the Police against a particular FPS proxy ID, the proxy ID will not be included in the scam prevention alert.
  6. What is the source of the scam prevention alert and how is my private information being protected?
    The scam prevention alert is generated based on information collected from scam reports and recorded in the Scameter of the Hong Kong Police Force. Please visit the webpage of Scameter for more details.
  7. Why I found my FPS proxy ID on the scam prevention alert when doing FPS transfer? I did not commit any crime!
    According to the record provided by the Hong Kong Police Force, your FPS proxy ID is related to a scam report. Please contact them at [email protected] if you think the FPS proxy ID is not tagged correctly.
  8. I discovered my recipient's mobile number has been flagged in Scameter. How come DBS did not alert me when I now try to make payment to this FPS proxy ID?
    The scam prevention alert is generated based on information collected from scam reports provided by the Hong Kong Police Force and updated from time to time on a daily basis. Please check again that the recipient is trustworthy before you proceed with the transaction.
  9. I discovered my recipient's mobile number has been flagged in Scameter. How come DBS did not alert me when I previously made payment to this FPS proxy ID?
    The FPS proxy IDs flagged as "High Risk" in Scameter and included in the scam prevention alert are based on information collected from scam reports provided by the Hong Kong Police Force. If there has not been any report to the Police against a particular FPS proxy ID, the proxy ID will not be included in the scam prevention alert.
Questions on the scope of scam prevention alert
  1. Why are scam prevention alerts generated only for FPS proxy IDs when I conduct online transfers but no scam prevention alert is generated for bank accounts? (the online Scameter offers search service of suspicious bank accounts too)
    The scope of the scam prevention alert mechanism in the first stage covers FPS proxy IDs. The scope will be reviewed from time to time.
Questions on operation of scam prevention alert
  1. How would I know if my recipient’s mobile number/ email address/ FPS Identifier is flagged for scam prevention alert?
    You can check from Scameter (cyberdefender.hk) to see if it is flagged as “High Risk”. When performing an FPS transaction with use of FPS proxy ID (i.e. mobile number, email address, or FPS Identifier) via DBS iBanking or DBS digibank HK app, a scam prevention alert message will be displayed for those FPS proxy IDs flagged in the scam reports provided by the Hong Kong Police Force. You are advised not to make any transactions to the recipient unless you have carefully verified the recipient’s identity and ensure that the recipient is trustworthy.
  2. If I confirm to DBS to proceed with an FPS transfer with FPS proxy ID (i.e. mobile number/ email address/ FPS Identifier) flagged as “High Risk” and subsequently realise I have been scammed, what should I do?
    If you suspect you have been scammed, you may visit a police station or the Hong Kong Police Force e-Report Centre to file a report. In tandem, please report the case to our Customer Services Hotline at (852) 2290 8888.
  3. If a recipient’s mobile number is flagged as “High Risk”, will his/her email address or FPS Identifier also be flagged by the scam prevention alert?
    The FPS proxy IDs flagged as "High Risk" in Scameter and included in the scam prevention alert are based on information collected from scam reports provided by the Hong Kong Police Force. If there has not been any report to the Police against a particular FPS proxy ID, the proxy ID will not be included in the scam prevention alert.
  4. Can I confirm and accept the scam prevention alert message and make FPS transfer to the FPS proxy ID on the scam prevention alert?
    Yes, you can, but please be reminded that the transaction has high risk of fraud. You are advised to always verify the payment details (including the recipient’s identity) of every single transaction before making payment.