DBS digibank HK

• Pay from & receive money at your preferred DBS account instantly^{^}, 24 x 7.
• Say goodbye to bank account numbers. You can send and receive money with just the mobile phone number or email address.
• Secure Point-to-Point transaction ensures funds transfer to payee’s FPS registered account only.
• Absolutely free. $0.

^{^}Terms & Conditions applied.

• 24x7 service with $0 handling fee
• Transfer in up to HKD or CNY 1 million
• Two-factor authentication for secure funds transfer

• Unlimited transfers at $0 fee^*
• Same-day funds transfer^*
• Transfer to 44 destinations at no fees
• 100% funds received^*

^*Terms & Conditions applied.

• Always on hand, no more waiting
• An extra layer of security
• Authenticate your high-risk transactions
• Secure PIN in offline mode

• Access more personalised services to enjoy greater convenience.
• Easy to manage all your settings on one screen

All you need is any smartphone with iOS 12.0 or higher (for Apple) or v7.0 or higher (for Android). Simply search and download DBS digibank HK from Apple App Store, Google Play Store or Huawei App Gallery.

We recommend you use a mobile device with a 64-bit processor. Please note DBS digibank HK is not optimised for usage on tablets.

Yes. Simply use your existing DBS iBanking username and password to log in to DBS digibank HK.

You can retrieve your username via DBS digibank HK. Please click Forgot "Username" on the login page to retrieve your username.

Get ready your:

• ATM Card number and ATM PIN, or
• Credit Card number and Card Expiry Date, or
• Cashline Card number and Card Expiry Date, or
• Secure Device

You may also contact our 24-hour Customer Service Hotline at (852) 2290 8888 or complete and return the DBS iBanking Service Request Form to any of our branches to retrieve your username.

Peek Balance lets you check your preferred account balance with a simple swipe on your smartphone or Apple Watch. No login required! You can select your preferred account from your DBS deposit or credit card accounts.

Yes, you have a choice. Peek Balance requires a one-time setup after you log in to DBS digibank HK under “Peek Balance” in “More” tab . Without performing this setup, Peek Balance will not be turned.

Your fingerprint is your password. With fingerprint login, accessing your accounts is faster, easier and more secure.

Fingerprint login is available on Touch ID enabled Apple smartphone running on iOS 12.0 or higher and fingerprint enabled and designated Android smartphone operating on v7.0 or higher.

We recommend you use a mobile device with a 64-bit processor. Please note DBS digibank HK is not optimised for usage on tablets.

For technical support of Apple iPhone Touch ID, please refer to Apple’s article If Touch ID isn't working on your iPhone or iPad.

For technical support of Android Fingerprint Login, please refer to the website of the relevant Android Smartphone Brand.

Yes. You can enable Face ID under “Face ID” in “More” tab in DBS digibank HK on iPhone X or later.

To use Face ID in DBS digibank HK, you will need to turn on Face ID for DBS digibank HK app in your OS Settings.

We will provide app updates to support the latest models of mobile devices from time to time. You are advised to update the DBS digibank HK app once available for best experience.

For features and usage of Face ID, please refer to Apple’s article About Face ID advanced technology.

If you have not performed the one-time setup on your new iPhone X or later to enable Face ID, you will not be able to use Face ID and you can continue using your username and password to log in-to DBS digibank HK. If you have performed the one-time setup to enable Face ID, you can always turn it off under “Face ID” in “More” tab

For technical support of Face ID, please refer to Apple’s article If Face ID isn't working on your iPhone X or later.