DBS VISA Business Card
Key Features and Benefits
- Track the nominated cardholders and the company's total spending instantly and precisely with quarterly and annual reports.
- Break down both the nominated cardholders and company's spending by country and spending category e.g. travel, entertainment and daily expenses*.
- Consolidated billing - both the company and individual monthly statement will be sent to the company.
- Individual billing - the company monthly statement will be sent to your nominated contact person, while the individual monthly statement will be sent to the individual cardholder.
- Freely set the credit limit of each business card for each of your employees*. We work closely with you to reach the most suitable overall credit limit.
- You are against eligible losses that may arise through card misuse by an employee. Cover is up to HK$190,000 per cardholder and up to HK$12,000,000 per company*.
Spending Protection & Useful Information
| Shopping Protection | When you encounter situation(s) such as having received damaged or defective goods, or the goods or services being not matched with what was described, or not having received the goods or services ordered, you should contact the merchant which sold you the goods or services immediately and resolve any complaints about such goods or services directly with the merchant. If you cannot resolve the matter with the merchant or are unable to contact the merchant because it has ceased business, you can contact us for assisting you to dispute the transaction through the chargeback mechanism provided by the relevant card association. The chargeback mechanism is a form of customer protection provided by the relevant card association which allows cardholder to file a complaint regarding disputed transactions. Once the cardholder files a dispute, the card issuing bank will conduct an investigation into the complaint by requesting the concerned merchant to submit proof through its bank (“card acquiring bank”). Once the chargeback request is proven to be valid, the card acquiring bank will refund the disputed transaction amount to the cardholder via the card issuing bank. Cardholder may be charged with a processing fee by the relevant card association in certain circumstances. Examples of chargeback:
Cardholder should pay special attention to the chargeback time limit, and submit before expiry of the time limit the chargeback request together with the relevant supporting documents to the card issuing bank for processing. For more details, please refer to Help & Support > Dispute transaction. Important Note: |
| Fraud Transaction Protection | If you find any doubtful or unauthorized transactions in your statement, call our DBS Credit Card 24-hour Customer Services Hotline at (852) 2290 8888 immediately. Upon receipt of your request; on a case-by-case basis subject to our approval, we may withhold your payment of the relevant transaction until an investigation is concluded . However, please note that if it is found to be a valid transaction after investigation, we shall re-impose the applicable finance charges for the period starting from the date when the relevant transaction should have been paid. Important Notes:
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| Frequently Asked Questions | |
| DBS Business Card Terms and Conditions | |
| Reduction of credit limit | |
| Key Facts Statement | Click here for details |
| Fee Schedule | |
| Others card features and benefits | Click here for details |