Contact Us

ServicePhone Number/Email AddressService Hours
DBS Account
Customer Service Hotline
2290 8888 Mon to Fri : 9:00am - 8:00pm
Sat : 9:00am - 3:00pm
General Banking Enquiry
Customer Service Hotline
2290 8888
enquiry.hk@dbs.com
Mon to Fri : 9:00am - 8:00pm
Sat : 9:00am - 3:00pm
Credit Card
Customer Service Hotline
2290 8888
creditcard.hk@dbs.com
24 Hours
DBS iBanking 2290 8888 24 Hours
Loans Application Hotline 2290 8118 Mon to Fri : 9:00 - 6:30pm
Sat : 9:00 - 1:00pm
Mortgage Direct Hotline 2961 2288 Mon to Fri : 9:00am - 6:00pm
Sat : 9:00am - 1:00pm
Vehicle Finance 3668 0800 Mon to Fri : 8:30am - 5:00pm
Credit-linked investment products
(DBS Bank (Hong Kong) Limited is one
of the distributors of the products and
this hotline is only for customers who
have purchased the products with us)
2290 8123 Mon to Fri : 9:00am - 6:00pm
Sat : 9:00am - 1:00pm
Customer Service Hotline 2290 8068 Mon to Fri : 9:00am - 6:00pm
Sat : 9:00am - 1:00pm
Media Enquiry gsmc.hk@dbs.com Mon to Fri : 9:00am - 5:30pm
Suggestions and complaints 29612377
feedback.hk@dbs.com
Fax: 23281470
Mon to Fri : 9:00am - 6:00pm
Sat : 9:00am - 1:00pm
 
  • Contact us online
  • Contact us via post
    DBS Bank (Hong Kong) Limited
    G.P.O Box 400, Hong Kong
    Attn: Customer Feedback Management / Complaints Officer
 Audit Confirmation request Mail the form "Request For Bank Confirmation of Information For Audit Purposes" of Hong Kong Institute of Certified Public Accountants (HKICPA) to:

DBS Bank (Hong Kong) Limited
Corporate Loans Operations - Bank Confirmation
14th Floor, One Island East
18 Westlands Road Island East
Hong Kong