Frequently Asked Questions

Do I need to keep DBS digibank or DBS iWealth® app up to date?

The Digital Token works on any mobile device with iOS 9.0 or higher (for Apple iOS Devices) or v4.4 or higher (for Android Devices).

For your account security, we suggest you use the latest versions of the operating system, applications and browser.

If I would like to update my email address after Digital Token set up, what should I do?

With your Digital Token, you may update your email address in “Update Personal Details” via DBS iBanking.

However, you will need to verify this once with the additional One Time Password sent to your current email address for your first-time high-risk transaction with your Digital Token.