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At a Glance

Travel Insurance - Personal Accident Protection

Personal Accident Protection

Up to HK$2,000,000 coverage

Travel Insurance - Amateur Dangerous Sports Extension

Amateur Dangerous Sports Extension

Covers amateur dangerous sports at no extra cost

Travel Insurance - Chubb Assistance

Chubb Assistance

24-Hour Worldwide Assistance Services

Travel Insurance - Overseas Medical Expenses and Follow-up Expenses

Overseas Medical Expenses and Follow-up Expenses

Covers overseas medical expenses and follow-up expenses in Hong Kong

Travel Insurance - Home Contents Cover

Home Contents Cover

Protects you against burglary and loss of home contents while you travel

Enjoy stress-free holidays with TravellerShield.

Covered by our Single Trip or Annual Travel Insurance, TravellerShield will assist you to travel the world with complete peace of mind.

 

 

Latest promotions

TravellerShield Single Trip Travel Insurance

45% off premium, HK$86 up

 

Exclusive offer

For Gold Plan successful applications

If choose Japan or South Korea as destination, each policy can enjoy

Insured person Enjoy
2 or 3 HK$100 Supermarket Coupons
4 or above HK$200 Supermarket Coupons

 

TravellerShield Annual Travel Insurance

40% off first-year premium, HK$1,108 up

Plan Enjoy
Gold Plan HK$600 Supermarket Coupons

The coffee e-Voucher or redemption letter for redeeming the supermarket coupon will be sent to the eligible Customer’s email address provided in the online application.

 

DBS Omni Extra Discount (From 1 Oct to 31 Oct 2019)

Omni-SIR-offer

Get up to extra HK$100 using the InstaRedeem feature via the DBS Omni App

Policy Amount (per policy) InstaRedeem Discount
HK$300 – HK$999 HK$25
HK$1,000 or above HK$100

InstaRedeem Steps

The promotional offers are subject to Terms and Conditions.

Apply Online

By clicking the “Apply now” button, you will be leaving our website to access Chubb’s website where their terms of use and privacy policies will apply to you. Please ensure that you understand Chubb’s product features and terms before purchasing.

Apply Now

For enquiry, please call DBS Chubb Insurance Service Hotline at (852) 3191 6618
(Office Hours: Mondays to Fridays, from 9:00am to 6:00pm, excluding public holidays)

 

Features & Benefits

Coverage

Gold Plan
(Sum Insured in HKD)

Silver Plan
(Sum Insured in HKD)

A. Personal Accident

(a) Accident whilst travelling on a Public Conveyance/sustained an armed robbery

HK$2,000,000

HK$1,000,000

(b) Other Accident

HK$1,000,000

HK$500,000

B. Medical Expenses

(a) Medical Expenses

HK$800,000

HK$500,000

(b) Follow-up Medical Expenses

 

 

Maximum Sum Insured for Follow-up Medical Expenses

HK$50,000

HK$50,000

  (b) (i) Maximum amount for Chinese Medicine Practitioner

HK$1,500

HK$1,500

  (b) (ii) Daily maximum amount for Chinese Medicine Practitioner

HK$150

HK$150

(c) Trauma Counselling

HK$20,000

HK$20,000

  (c) (i) Daily maximum amount for Trauma Counselling

HK$1,000

HK$1,000

(d) Hospital Cash

HK$5,000

HK$3,000

  (d) (i) Daily maximum amount for Hospital Cash

HK$500

HK$500

(e) Hotel Accommodation for Convalescence

HK$6,000

HK$6,000

C. Chubb Assistance – 24-Hour Worldwide Assistance Services

Maximum Amount for Section (C) - Chubb Assistance

HK$2,000,000

HK$2,000,000

(a) Emergency Medical Evacuation and/or Repatriation

HK$2,000,000

HK$2,000,000

(b) Return of Mortal Remains

HK$500,000

HK$500,000

(c) Compassionate Visit

HK$30,000

HK$30,000

  (c) (i) Daily maximum amount for accommodation

HK$1,200

HK$1,200

(d) Child Escort

HK$20,000

HK$20,000

(e) Chubb Assistance – 24-Hour Telephone Hotline and Referral Services

Applicable

Applicable

D. Trip Cancellation and Curtailment

Maximum Amount for Section (D) – Trip Cancellation and Curtailment

HK$30,000

HK$20,000

(a) Trip Cancellation

HK$30,000

HK$20,000

(b) Trip Curtailment

HK$30,000

HK$20,000

  (c) (i) Black Alert Extension – Administration charge for trip cancellation

HK$300

HK$300

  (c) (ii) Black Alert Extension – Accommodation allowance for trip curtailment

HK$1,000

HK$1,000

E. Travel Delay and Missed Departure

(a) Travel Delay

HK$2,500

HK$1,000

  (a) (i) Cash Benefit for each period of delay*
*Each 8 hour period of delay

HK$250

HK$250

(b) Missed Departure

HK$10,000

HK$5,000

  (b) (i) Maximum amount for additional accommodation

HK$5,000

HK$2,500

(c) Loss of Passport

HK$2,000

HK$1,000

F. Personal Baggage and Personal Money

(a) Personal Property

 

 

Maximum amount

HK$15,000

HK$10,000

  (a) (i) Maximum amount for each item/set/pair of Personal Property

HK$2,000

HK$2,000

  (a) (ii) Maximum amount for sport equipment

HK$5,000

HK$5,000

(b) Baggage Delay*
* At least 8 hour period of delay

HK$2,500

HK$1,500

(c) Personal Money and Personal Documents

HK$3,000

HK$2,500

(d) Excess per event under Section F (except for F(b) Baggage Delay)

HK$200

HK$200

G. Personal Liability

HK$2,500,000

HK$2,500,000

H. Rental Vehicle Excess

HK$5,000

HK$5,000

I. Home Contents Cover

HK$20,000

HK$10,000

J. Credit Card Protection

HK$10,000

HK$10,000


Coverage

Gold Plan
(Sum Insured in HKD)

Silver Plan
(Sum Insured in HKD)

A. Personal Accident

(a) Accident whilst travelling on a Public Conveyance/sustained an armed robbery

HK$2,000,000

HK$1,000,000

(b) Other Accident

HK$1,000,000

HK$500,000

B. Medical Expenses

(a) Medical Expenses

HK$800,000

HK$500,000

(b) Follow-up Medical Expenses

 

 

Maximum Sum Insured for Follow-up Medical Expenses

HK$100,000

HK$100,000

  (b) (i) Maximum amount for Chinese Medicine Practitioner

HK$1,500

HK$1,500

  (b) (ii) Daily maximum amount for Chinese Medicine Practitioner

HK$150

HK$150

(c) Trauma Counselling

HK$20,000

HK$20,000

  (c) (i) Daily maximum amount for Trauma Counselling

HK$1,000

HK$1,000

(d) Hospital Cash

HK$5,000

HK$3,000

  (d) (i) Daily maximum amount for Hospital Cash

HK$500

HK$300

(e) Hotel Accommodation for Convalescence

HK$6,000

HK$4,000

(f) Hospital Interpreter Services

HK$4,000

HK$4,000

C. Chubb Assistance – 24-Hour Worldwide Assistance Services

Maximum Amount for Section (C) - Chubb Assistance

HK$2,000,000

HK$2,000,000

(a) Emergency Medical Evacuation and/or Repatriation

HK$2,000,000

HK$2,000,000

(b) Return of Mortal Remains

HK$500,000

HK$500,000

(c) Compassionate Visit

HK$30,000

HK$20,000

  (c) (i) Daily maximum amount for accommodation

HK$1,200

HK$1,200

(d) Child Escort

HK$30,000

HK$20,000

(e) Chubb Assistance – 24-Hour Telephone Hotline and Referral Services

Applicable

Applicable

D. Trip Cancellation and Curtailment

Maximum Amount for Section (D) – Trip Cancellation and Curtailment

HK$30,000

HK$20,000

(a) Trip Cancellation

HK$30,000

HK$20,000

(b) Trip Curtailment

HK$30,000

HK$20,000

  (c) (i) Black Alert Extension – Administration charge for trip cancellation

HK$300

HK$300

  (c) (ii) Black Alert Extension – Accommodation allowance for trip curtailment

HK$1,000

HK$1,000

(d) Employee Replacement

HK$20,000

HK$10,000

E. Travel Delay and Missed Departure

(a) Travel Delay

HK$3,500

HK$2,000

  (a) (i) Cash Benefit for each period of delay*
*Each 8 hour period of delay

HK$250

HK$250

(b) Missed Departure

HK$12,000

HK$6,000

  (b) (i) Maximum amount for additional accommodation

HK$5,000

HK$2,500

(c) Loss of Passport

HK$4,000

HK$2,000

(d) Hijack Extension

HK$2,500

Not Applicable

  (d) (i) Hijack Extension daily benefit

HK$500

Not Applicable

F. Personal Baggage and Personal Money

(a) Personal Property

 

 

Maximum amount

HK$25,000

HK$15,000

  (a) (i) Maximum amount for each item/set/pair of Personal Property

HK$3,000

HK$3,000

  (a) (ii) Maximum amount for sport equipment

HK$10,000

HK$5,000

(b) Baggage Delay*
* At least 8 hour period of delay

HK$2,000

HK$1,500

(c) Business Documents or Samples

HK$2,500

HK$1,500

  (c) (i) Maximum amount for each item/set/pair of Business Documents or Samples

HK$1,000

HK$1,000

(d) Personal Money and Personal Documents

HK$3,000

HK$1,500

(e) Excess per event under Section F (except for F(b) Baggage Delay)

HK$200

HK$200

G. Personal Liability

HK$2,500,000

HK$1,500,000

H. Rental Vehicle Excess

HK$5,000

HK$5,000

I. Home Contents Cover

HK$20,000

HK$10,000

J. Credit Card Protection

HK$10,000

HK$5,000

 

Frequent Ask Question

For TravellerShield Single Trip Insurance, policyholder and/or insured person not required to be a HKID holder.  For TravellerShield Annual Travel Insurance, policyholder and/or insured person must be a HKID holder.  All trips need to have a Hong Kong origin.


No, an insured person has to purchase TravellerShield Travel Insurance before he/she departs from Hong Kong.


Yes, TravellerShield is designed for travellers who are travelling for leisure travel or for business travel (limited to administrative, clerical and non-manual works purposes only) purposes. For TravellerShield Single Trip Travel Insurance, the journey should originate from Hong Kong and the maximum journey duration is 182 days.

For TravellerShield Annual Travel Insurance, each return journey should originate from and return to Hong Kong and the maximum journey duration is 90 days; each one-way journey should originate from Hong Kong and the maximum journey duration is 30 days.


To ensure your coverage will not be interrupted, your policy will be renewed automatically for a further annual period upon the expiry date and the annual premium will be debited from the provided credit card. The renewal insurability is subject to the terms and conditions in the renewal notice and policy wording. If you do not wish to renew the policy, you should notify Chubb upon receipt of the renewal notice.


Immediate Family Member means an insured person’s spouse, parents, parents-in-law, grandparents, children, siblings, grandchildren, legally adopted children or legal guardians.


If the insured person gets sick or suffers an injury during the journey, he/she can visit a qualified medical practitioner for medical consultation overseas. Moreover, TravellerShield Travel Insurance also provides coverage for follow-up medical expenses incurred in Hong Kong within 90 days after he/she returns to Hong Kong. Please remember to keep all doctor report(s)/ receipt(s) for claims purposes.


In the event of a medical emergency, please call the Chubb Assistance 24-Hour emergency hotline at (852) 3723 3030.


TravellerShield Travel Insurance provides emergency assistance services. In the event of an injury of the insured person, he/she may call the 24-Hour Chubb assistance hotline for medical service referral. If the insured person requires medical evacuation to another location or return to Hong Kong for appropriate medical treatment on the advice of a physician, Chubb Assistance will provide evacuation arrangements. Chubb Assistance hotline also provides the following services:

  • Loss of luggage assistance
  • Loss of travel document assistance; and
  • Embassy / interpreter referral, etc.

For full details of Chubb Assistance services, please refer to Policy Wording.

 

How to Claim

To avoid delay and to ensure your claim is handled promptly and efficiently, please submit your claims within 30 days of the event taking place.

You may submit your claims online at www.chubbclaims.com/dbs/hk-en. Alternatively, you may contact Chubb’s Customer Service Hotline at +852 3191 6618 (Monday to Friday, 9:00am to 6:00pm, excluding Public Holiday) or email to dbsahclaims.hk@chubb.com

 

Contact Us

For enquiry, please call DBS Chubb Insurance Service Hotline at (852) 3191 6618 (Office Hours: Mondays to Fridays, from 9:00am to 6:00pm, excluding public holidays)

 

Important Notes

  1. The above insurance plans are underwritten by Chubb Insurance Hong Kong Limited ("Chubb"). Chubb reserves the right of final approval. DBS Bank (Hong Kong) Limited (the "Bank") is an insurance agent authorised by Chubb.
  2. DBS Chubb Insurance Service Hotline is a dedicated enquiry hotline for DBS customers serviced by Chubb.
  3. Major exclusions of TravellerShield Single Trip or Annual Travel Insurance apply to any pre-existing medical condition, congenital or heredity condition, suicide, intentional self-infliction, pregnancy, childbirth, miscarriage, cosmetic surgery, dental care (unless due to accidents), mental or nervous disorder, AIDS or AIDS related complex; war, civil war, insurrection, revolution, performing duties as a member of armed forces or other law enforcing agencies; participation in any professional sports, competition, riding in aircraft except as a passenger or engaging in labor work; any loss or expenses with respect to Cuba or a specially designated person, entity, group or company on the Specially Designated List or which if reimbursed or paid by Chubb would result in Chubb being in breach of trade or economic sanctions or other such similar laws or regulations etc.
  4. These insurance plans cover journey departures from Hong Kong only.
  5. The above information are the highlights of plan’s coverage only. For the plan's details, please refer to the terms and conditions and exclusions of the policy. In the event of any discrepancy between English and Chinese version, the English version shall prevail.
  6. In the event of an eligible dispute (as defined in the Terms of Reference for the Financial Dispute Resolution Centre) arising between the Bank and the customer out of the selling process or processing of the related transaction, the Bank will enter into a Financial Dispute Resolution Scheme process with the customer; however any disputes over the contractual terms of the policy should be resolved directly between Chubb and the customer.

Under the “Insurance Ordinance”(Cap. 41), the Insurance Authority (IA) has started to collect the levy on insurance premiums from policyholders through insurance companies from 1 January 2018. For more details, please refer to : www.ia.org.hk/en/levy.

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