IDEAL eReports

Receive reports, alerts and advices at your fingertips

IDEAL eReports

Receive reports, alerts and advices at your fingertips

At a Glance
Free up time and better monitor your company finances with DBS’ subscription-based IDEAL eReports.


Choose to receive instant advices and reports via email or SMS upon transaction completion


Go Green

Reduce paper usage to save our environment

Features & Benefits

Banking Reports That Suit Your Need

Choose from a comprehensive range of parameters to customise your advices and reports


Real-time Alerts for Key Banking Activities

Flexible choice of alert delivery modes including email or SMS and receive alerts for important banking activities of remittance advice

smart devices

Stay informed with detailed transaction advices

Detailed information including originator / beneficiary details (partial masking of account numbers enabled for data confidentiality), payment details, applied FX, involved charges, etc. is displayed

How to Apply

If you are an:
Existing DBS SME Banking customer and would like to sign up for IDEAL eReports
Download and complete the IDEAL eReports Application Form 

Existing IDEAL eReports customer who wishes to add, update or remove users
Download and complete the Maintenance Form

How will I receive notifications through IDEAL eReports?

You will receive eReport notifications through email and SMS.

Who can sign up for IDEAL eReports?

DBS Bank (Hong Kong) Limited customers who maintain at least one Business Account may apply. Please check with your Relationship Manager or call our Customer Services Hotline at 2290 8068 to verify if you are a DBS (Hong Kong) Limited or DBS Hong Kong Branch customer.

What are the service charges for IDEAL eReports?

Monthly service charges for SMS notification
- Free of charge
Monthly service charges for Email notification
- Free of charge

What are the language options of IDEAL eReports?

For SMS alerts, may choose (via the Application Form) to receive messages in either English or Traditional Chinese.

For email alerts, the messages are always delivered in both English and Traditional Chinese.

What kind of transaction alerts I can choose for IDEAL eReport?

You can choose from a wide range of transaction alerts: Inward CHATS, Inward Telegraphic Transfer, Outward CHATS, Outward Telegraphic Transfer; trade application processed by bank, new letter of credit advised, and new bill received.

What is the expected turnaround time to set up IDEAL eReports?

Once we’ve received your completed registration form, we will set up your IDEAL eReports within five business days.

Who should I contact if I have a problem or enquiry regarding IDEAL eReports?

If you have any questions or experience any problems with IDEAL eReports, please call DBS Business Care at 2290 8068 for assistance. The operating hours are: Monday to Friday: 9am to 6pm (excluding public holidays).