Corporate ATM Card

1.    Destroy the original printed copy of the PIN
2.    Change your PIN immediately if you suspect it has been exposed to others or the moment you suspect any unauthorised access
3.    Do not allow anyone else to use your card and your PIN; 
4.    Bank staff will never ask you for the PIN. Do not disclose your PIN to anyone, including family, friends and people claiming to be bank employees under any circumstances
5.    Never to write down the PIN on the card or on anything usually kept with or near it; 
6.    Do not to write down or record the PIN without disguising it. Keep your PIN separate from your Card
7.    Change your PIN and check your transaction records regularly
8.    If your card is lost, stolen or retained by a DBS ATM, or disclosure of PIN, or in case of any suspicious transactions or situations, call our call DBS BusinessCare at 2290 8068 immediately
9.    Ensure the contact details registered with us are up-to-date for the purpose of receiving important notifications (such as SMS and email notifications) from us
10.    Pay attention to all notifications sent by the bank as there may be important messages that require you to act promptly
11.    Do not use easily accessible personal information such as telephone numbers or date of birth as PIN
12.    Do not use your PIN in other services (such as services on the internet)
13.    refer to the security advice provided by us from time to time
 

1.    Your personal and card information including HKID, bank account number, ATM card, ATM PIN, IDEAL user ID & password, etc should be kept in a safe place. Please keep your card and account user ID separate from the password/PIN. Do not share or reveal this personal information with any third parties to avoid misuse of your account information. 
2.    Inform the bank if you lose your personal identity documents (e.g. HKID, Passport) to prevent fraudsters from trying to access your accounts unauthorised using your identity. Remember to update your contact information such as your company phone number, mobile phone number, and registered address so that all bank notifications are addressed timely to the right contact. 

1.    Do not enter your PIN when someone else can see you keying it in
2.    When conducting an ATM transaction, use your hand to shield your PIN number
3.    Beware of objects attached to an ATM (e.g. pin hole camera) and anything unusual about the card insertion slot, keypad and keypad cover and its unusual operation (e.g. retaining your card for no good reason)
4.    Do not remove any banknotes from a cash dispenser and ATM card from a card insertion slot left behind by a previous user. The banknotes and ATM card will be automatically retrieved by the ATM
5.    Count the banknotes immediately after cash withdrawal

1.    Always enter the full URL of DBS Hong Kong website (www.dbs.com.hk) into your browser to access DBS iBanking.
2.    If you receive an email warning you that your DBS account will close unless you reconfirm your personal information, do not reply or click on the link in the email.
3.    Avoid emailing personal and financial information. Before submitting financial information through a website, look for the "lock" icon on the browser's status bar. It signals that your information is secure during the transmission. DBS will never solicit personal and financial information from you via a form or in an email.

1.    Do not reveal your PIN to anyone. Be suspicious of any e-mail asking you to provide sensitive account information.
2.    Disregard and delete spam, chain and junk e-mails.
3.    Do not access the DBS website via hyperlinks embedded in e-mails or search engines.
4.    Always type www.dbs.com.hk into your browser address bar or use Favorites/Bookmarks to access our site.
5.    Avoid accessing DBS iBanking on any Internet services which needs your input of passwords through public/shared computers at Internet cafes, public libraries, etc.