collections

Virtual Account

Know who’s paying you with easy reconciliation

Virtual Account

Know who’s paying you with easy reconciliation

At a Glance
Assign a Virtual Account (VA) to each of your customers for easy reconciliation of your collections.
clarity

Clarity

Identify customers and the purpose of payments clearly

connected

Connected

All VAs are electronically connected to your registered account

control

Convenience

Check your daily account activity via IDEAL easily

Features & Benefits
smart

Save time and lower costs

Assigning a VA number to each paying customer helps you keep track of payments from each of them

auto

Create instant VAs

You are free to create and change the VA numbers assigned to your payers at any time

insight

Better control and insights

Manage your day-to-day incoming funds from your key customers easily

stay updated

Stay updated

Check your summary and account activity for each VA via DBS IDEAL (our online banking platform) or IDEAL Connect (our host to host solution). Easy to use and access in PDF, Excel and CSV formats

How it Works

 

How to Apply

Arrange for our Relationship Manager to call you.
Call us at 2290 8068.

FAQs
What is a Virtual Account?

A Virtual Account (VA) is an account created and assigned to each of your paying customer, for example, a main distributor or buyer, so that your company will be able to differentiate each payment from the payment source. The payments made to the different VA will be automatically directed into your account registered for the VA.        

Do I need a DBS Business Account to use a VA?

Yes, you will need to have a Business Account with us to use this service. Your business account will act as your Master Account that gets credited when your payers pay into a Virtual Account.

How many VA numbers can I create?

You can create as many VA numbers as required for your business. Each VA number has up to 16 digits. All you have to do is to customise the last 9 to 11 digits of your VA number and assign that VA number to one of your paying customers. You repeat the same process for other paying customers.        

When my customer pays me through the VA number, does the fund go directly to the VA or my account registered for the VA?

The funds will go directly to the account registered for the VA, since the VA serves only as a mirror account for the account registered. The purpose for a VA is to help your business accounting with a better process for consolidation and tracking of payments from the same payer.

Which account should I register for the VA?

The Current Account that you hold with us is referred to as the account registered for the VA.