DBS gives full support to SMEs

DBS gives full support to SMEs

We stand by you as always

Dear Customer,

At DBS, we strive to put our customers first and support our community. As we continue to be affected by the COVID-19 outbreak, we continue to be here for you, our customers. 

To address your cashflow needs, we have a range of loan products and digital trade finance solution to keep your cash flow running. As well as fully supporting Hong Kong Monetary Authority’s Pre-approved Principal Payment Holiday Scheme to help relief financial pressure of corporate borrowers.

To support your ongoing business operations without stepping out, our DBS IDEAL online banking platform allows you to manage your banking needs conveniently at your fingertips. From 24x7 FX to money transfers, they are all available online. We’ve also prepared up to 50 free HKD FPS payments per month (valued at HK$3,000) for you to handle your payments anytime, anywhere. In addition, our exclusive COVID-19 cover by Chubb can help safeguard you and your employees during these tough times. Learn more on our support solutions and services below.

We recognise that this is a challenging time for all of us, we encourage you to stay home and bank safe. Please reach out to your dedicated Relationship Manager or our DBS BusinessCare team if you need any support. Rest assured that DBS will continue to support you every step of the way. As we look forward to brighter days ahead, stay safe and healthy.

Yours sincerely,

Alex Cheung
Managing Director and Head of Institutional Banking Group
DBS Bank (Hong Kong) Limited 

DBS support measures

In these difficult times, we strive to make banking simpler and seamless with our digital solutions for our SME clients so that you can focus on sustaining your business. 

  Supporting your cashflow needs

  • To address your cashflow needs, you can apply online and get a preliminary loan amount approval of up to HKD 8 million without pledging collaterals in as fast as 3 working days1.
    Learn More
  • Speed up your cash conversion cycles, our Account Receivable Financing solution allows you to keep your cash flow running, by receiving immediate payment through digitally discounting your receivables.
    Learn more
  • Fully supporting Hong Kong Monetary Authority’s Pre-approved Principal Payment Holiday Scheme* to relief financial pressure of corporate borrowers.

* Latest updates on Hong Kong Monetary Authority’s Pre-approved Principal Payment Holiday Scheme

  • Press Release on Trade Finance Repayment deferred for another 90 days (11 January 2022)
  • Press Release on Extension of Pre-approved Principal Payment Holiday Scheme for another 6 months (21 September 2021)

  Digital banking solutions to help you continue your business operations 

  • Manage your domestic money transfers contact-free with Faster Payment System (FPS). We have prepared up to 50 free HKD FPS payments per month by rebating $5 per transaction (valued at HK$3,000) 2 for you to handle your payments anytime, anywhere.
  • DBS IDEAL Online Banking Platform provides you with simple and personalised online banking experience, enabling you to:
    • Check your account details, incoming/outgoing funds and acquire account statement to better manage your company’s cash flow
    • Make payments quickly and approve them promptly on DBS IDEAL anytime, anywhere
    • 24x7 real-time FX services with price alert tool allow you to execute foreign exchange on-the-go to catch the market trend
  • DBS RAPID (Real-time APIs) provides a unique banking experience to accelerate your business operations and co-create the innovative digital solutions for your end customers during the pandemic.
    • We offer around 100 use cases via DBS APIs to allow you to accelerate your business with real-time key benefits:
      • Enjoy flexible banking product with simple integration
      • Receive end-to-end real-time transactions to fulfill various business needs
      • Secure APIs for eCommerce or platform with encrypted connectivity
      • Enjoy broad banking services including instant payments, collections, FX and Trade

      Exclusive COVID-19 cover by Chubb to safeguard you and your employees

    Enjoy COVID-19 coverage to help our customers and their employees tide through this period with employees’ compensation insurance (provided by Chubb Work Guard Policy and Chubb Enterprise Guard Policy)

    COVID-19 extension

    • Additional benefit of HK $3,000 per employee with a confirmed diagnosis of COVID-19 (contracted during the course of work and incidental to their employment), subject to HK$15,000 maximum per policy

    Work From Home extension

    • Indemnify your full time employees against bodily injury and death in respect of clerical work undertaken in the course of their employment when they are requested or permitted to work from home

    No additional underwriting information and/or premium is required until policy expiry. Upon policy renewal, if the extension is still required, underwriting information and additional premium will be applied to the policy.

    If you have any questions, please call our DBS Chubb Insurance Service Hotline at 3191 6618 for more information.

    Terms and Conditions apply to the above insurance benefits.

    Important Notes

    1. The above insurance plans are underwritten by Chubb Insurance Hong Kong Limited ("Chubb"). Chubb reserves the right of final approval. DBS Bank (Hong Kong) Limited (the "Bank") is an licensed insurance agency authorised by Chubb.

    2. DBS Chubb Insurance Service Hotline is a dedicated enquiry hotline for DBS customers serviced by Chubb.

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Terms and condition

  1. The preliminary loan amount approval’s 3 working days process time is calculated from the first working day after the loan application is submitted. The applicant will be notified individually of the indicative loan approval result in the next working day after preliminary loan amount approval completed. The preliminary approval time does not include the approval time from The Hong Kong Mortgage Corporate Limited. The preliminary approval amount of an indicative ec-Loan Program under SFGS is only applicable to successfully submission via online submission in DBS Online Loan application for Business platform and fulfillment of all documents and requirements requested by the Bank. Such indicative amount ec-Loan Program under SFGS is subject to the Bank’s further approval and final decision, the final decision may be different from the preliminary loan approval.

  2. FPS Payment Fee Waiver, offer value to be capped at HK$3,000 per annum. FPS Payment Fee Waiver is subject to a maximum fee waiver for up to 50 transactions per month. Applicable to FPS payments in HKD only and subject to Bank’s discretion. Eligible customer will be charged at the relevant standard transaction fee upfront and will be rebated $5 per transaction