DBS Private Bank Manned Phone Banking
Call our DBS Treasures Manned Customer Service Hotline and receive immediate attention.
DBS Private Bank Manned Phone Banking
Features
- Priority banking services
- Access from 20 designated locations worldwide
- Immediate assistance from customer service officers
- Free of charge
Daily Limits
| Transaction Item | Daily Limit |
|---|---|
| Bill Payment | HK$200,000 (HK$50,000 per Transaction) |
| Registered AC Transfer (within Bank) | HK$50,000 |
| Registered AC Transfer (other Bank) | HK$50,000 |
| Third-party Credit Card Payment | HK$50,000 |
| Own Credit Card Payment | No Limit |
| Credit Card Cash Advance | HK$6,000 |
| FX Transfer | Unlimited |
Set up Personal Menu
The Personal Menu Services enable you to access your DBS Treasures account information more readily.
With your Phone Banking Service (PBS) Account Number and Personal Identification Number (PIN), you can set up your Personal Menu with ease by following the steps below:
Step 1: Call 2961 2338
Step 2: Select language
Step 3: Press 1 > enter your PBS Account Number > enter your PIN > then press 5 - 1
Step 4: Select max 5 services at your choice
For example:
Press 1 – 01 to select “Account Balance Enquiry”
Press 2 – 28 to select “Foreign Currency Exchange Rate Enquiry”
Press 3 – 02 to select “Same Currency Fund Transfer”
Please click here to see the list of services which are applicable in setting the Personal Menu
Learn more about DBS Private Bank
- Visit our Centre – 17/F, The Center, 99 Queen's Road Central, Central, Hong Kong
- Call our 24-hour Customer Service Hotline at (852) 3668 8008 for enquiries
Useful link
Remarks
Customers are advised not to leave their bank cards unattended in public areas, including public lockers. Fraudsters may be able to steal / duplicate bank cards and then impersonate bank staff to obtain cardholders' ATM Personal Identity Number ("PIN") or the Telephone Identity Number ("TIN") for phone banking services. Please note that DBS staff will NOT ask customers for their PINs or TINs - for any purpose. Please call our branches at 2290 8888.
Thank you for your feedback
Let us know how this article helped:We're sorry to hear that.
How can we do better?