Online & Mobile Service
What is eLaisee service? eLaisee is a transfer service in the DBS digibank HK app which allows you to send digital "Laisees" to your family and friends.
Scam Prevention Alert You can use the scam prevention alert to identify whether the FPS proxy ID (i.e. mobile number/ email address/ FPS Identifier) is flagged as “High Risk” to avoid any loss of money.
What is DBS Card+? DBS Card+ is a brand new card companion digital platform, available for access via mobile application and website, With its brand new features, DBS cardholders can manage and access their daily cards related transaction at a glance.
InstaRedeem Offset your spending at any merchants around the globe with DBS$ or COMPASS Dollar with just a few taps!
EasyPayment EasyPayment is a credit card payment method through DBS Card+.
eSHOP Use DBS$ / COMPASS Dollar to redeem a variety of featured products and Flying Miles instantly in eSHOP
What is DBS digibank HK? DBS digibank HK is a mobile banking app that aims to make banking simpler, smarter, faster and more secure, so that you have more time for the things you love.
What is peek balance? You can check balance of your designated account on mobile phone or Apple Watch without login.
What is a One Time Password (OTP)? An OTP is a security feature in DBS iBanking, a password sent by us to your registered mobile phone number via Short Message Service (SMS).
What is DBS iBanking? DBS iBanking is a one-stop online banking service provided by DBS Bank (Hong Kong) Limited that allows you to access your bank accounts and perform various transactions at any time and from anywhere.
First login to DBS iBanking You can activate your DBS iBanking and DBS digibank HK services using your card number or username or secure devices.
Request a new secure device If you are an existing DBS iBanking customer, you can request a new secure device through DBS iBanking or our branches.
Unlock DBS iBanking You can unlock your DBS iBanking by resetting DBS iBanking password using your card number, username or secure devices.
Introduction of secure device The secure device, on top of the current SMS One Time Password ("SMS OTP"), is implemented as an additional gateway to enhance internet and mobile banking security.
Lost secure device Please contact our 24-hour Customer service hotline to deactivate your lost secure device immediately.
Secure device damaged If your secure device is damaged, you could request replacement through DBS iBanking.
New Digital Token The Digital Token is introduced to provide a secure way of performing transactions which requires a higher level of authentication without the hassle of a physical token and SMS OTP. You can now authenticate all internet banking transactions with a simple tap of your Digital Token on your DBS digibank HK app.
General enquiries of Alert Service Alert Service provides you with instant notifications of your banking and/or investment activities status. You can choose to be notified by e-mail or Short Messaging Service (SMS) when certain transactions have taken place.