Alert: bogus call

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HONG KONG, 29 Sept 2021 - DBS Bank (Hong Kong) Limited (“The Bank”) would like to alert our customers and the public of bogus calls impersonating DBS Bank staff from DBS China.
 
If you receive any bogus call, please do not reply.  You should also alert us immediately at (852) 2290 8888.
 
If you are concerned that you may have disclosed your personal information or have conducted any transactions through such calls, you should immediately contact the Police and the Bank’s customer hotline at (852) 2290 8888. 

 

 

 

DBS Bank (Hong Kong) Limited 
星展銀行(香港)有限公司 
29 September 2021


 

 

Alert: phishing website

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HONG KONG, 24 Sept 2021 - DBS Bank (Hong Kong) Limited (“The Bank”) would like to alert our customers and the public of a phishing website sent from instant message or social media, claimed to be related to “DBS 50th Anniversary lucky draw” and lured customer to register for it. Public should also be aware of such suspicious phishing website.

Please note that the official website of DBS in Hong Kong is www.dbs.com.hk. The bank has no connection to the phishing website. We have reported the matter to the Hong Kong Monetary Authority.

If customers are concerned that they may have disclosed their personal information or have conducted any transactions through such websites, they should immediately contact the Police and DBS Bank (Hong Kong) Limited’s bogus calls enquiry hotline at (852) 2290 8345.

 

phishing website

 

DBS Bank (Hong Kong) Limited 
星展銀行(香港)有限公司 
24 September 2021


 

 

Alert: phishing website

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HONG KONG, 18 August 2021 - DBS Bank (Hong Kong) Limited (“The Bank”) would like to alert our customers and the public of a suspicious phishing website “dbs[.]onyourmarkstudio[.]com”. This website impersonates DBS Treasures Hong Kong webpage for account opening purpose.

Please note that the official website of DBS in Hong Kong is www.dbs.com.hk. The bank has no connection to the phishing website. We have reported the matter to the Hong Kong Monetary Authority.

If customers are concerned that they may have disclosed their personal information or have conducted any transactions through such website, they should immediately contact the Police and DBS Bank (Hong Kong) Limited’s bogus calls enquiry hotline at (852) 2290 8345.

 

DBS Bank (Hong Kong) Limited 
星展銀行(香港)有限公司 
18 August 2021


 

 

Alert: phishing SMS and bogus websites

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HONG KONG, 14 August 2021 - DBS Bank (Hong Kong) Limited (“The Bank”) would like to alert our customers and the public of a phishing SMS, which claims that customer has added a new payee and lures the customer to click on a suspicious link “secure[-]dbs[.]com”.

If you receive any suspicious SMS and bogus websites, please alert us immediately at (852) 2290 8345 and do not open any hyperlinks nor reply. We have reported the matter to the Hong Kong Monetary Authority.

If customers are concerned that they may have disclosed their personal information or have conducted any transactions through such SMS and websites, they should immediately contact the Police and DBS Bank (Hong Kong) Limited’s bogus calls enquiry hotline at (852) 2290 8345.

 

DBS Bank (Hong Kong) Limited 
星展銀行(香港)有限公司 
14 August 2021


 

 

Alert: phishing emails

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HONG KONG, 16 July 2021 - DBS Bank (Hong Kong) Limited (“The Bank”) would like to alert our customers and the public of a phishing email sent from an email address “BANKALERTS@DBSBANKING.SG”. The potential phishing email claimed that customer had unauthorized transactions on credit card account and the transaction has been blocked. Public should also be aware of this suspicious phishing email.

If you receive any suspicious emails, please alert us immediately at (852) 2290 8888 and do not open any hyperlinks nor reply. We have reported the matter to the Hong Kong Monetary Authority.

If customers are concerned that they may have disclosed their personal information or have conducted any transactions through such emails, they should immediately contact the Police and DBS Bank (Hong Kong) Limited’s customer hotline at (852) 2290 8888.

DBS Bank (Hong Kong) Limited 
星展銀行(香港)有限公司 
16 July 2021


 

 

Fraud Alert: Stay alert to phishing email and SMS

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HONG KONG, 6 July 2021 - DBS Bank (Hong Kong) Limited (“The Bank”) would like to alert our customers and the public of fraudulent websites, phishing email and SMS. The Bank will never ask you to provide your iBanking login credentials or one-time passwords through embedded links in email or SMS.

If customers are concerned that they may have disclosed their personal information or have conducted any transactions through such website or mobile app, they should immediately contact the Police and DBS Bank (Hong Kong) Limited’s Customer Service Hotline at (852) 2290 8888.


DBS Bank (Hong Kong) Limited 
星展銀行(香港)有限公司 
6 July 2021


 

 

Alert: Suspicious Website and Mobile App

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HONG KONG, 30 June 2021 - DBS Bank (Hong Kong) Limited (“The Bank”) would like to alert our customers and the public of a suspicious website “https://www[.]allfreeapk[.]com/dbs-hong-kong-idealife,2510141/” suspected of targeting our customers. The suspicious website hosts a malicious mobile app called “DBS Hong Kong ideaLife” that featured counterfeit DBS name and logo.



Please note that the official website of DBS in Hong Kong is www.dbs.com.hk.  The bank has no connection to the phishing website and does not put up any of our official applications on its site. We have reported the matter to the Hong Kong Monetary Authority.

If customers are concerned that they may have disclosed their personal information or have conducted any transactions through such website or mobile app, they should immediately contact the Police and DBS Bank (Hong Kong) Limited’s customer hotline at (852) 2290 8888.


DBS Bank (Hong Kong) Limited 
星展銀行(香港)有限公司 
30 June 2021


 

 

Alert: phishing emails and bogus websites

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HONG KONG, 25 June 2021 - DBS Bank (Hong Kong) Limited (“The Bank”) would like to alert our customers and the public of a phishing email sent from a spoofed official DBS email address potential phishing emails from “dbsremittance@dbsghk.com” which lures informant to login through “www[.]dbsghk[.]com/online-login/”.

If you receive any suspicious emails and bogus websites, please alert us immediately at (852) 2290 8888 and do not open any hyperlinks nor reply. We have reported the matter to the Hong Kong Monetary Authority.

If customers are concerned that they may have disclosed their personal information or have conducted any transactions through such emails and websites, they should immediately contact the Police and DBS Bank (Hong Kong) Limited’s customer hotline at (852) 2290 8888.

 

DBS Bank (Hong Kong) Limited
星展銀行(香港)有限公司
25 June 2021


 

 

Alert: phishing email and bogus call

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HONG KONG, 10 June 2021 - DBS Bank (Hong Kong) Limited (“The Bank”) would like to alert our customers and the public of a phishing email sent from a spoofed official DBS email address “DBSeAdvice@dbss.com” and containing a malicious website.

The Bank would also like to alert our customers and the public of bogus calls impersonating DBS Bank staff from DBS China.

If you receive any suspicious emails and bogus call, please alert us immediately at (852) 2290 8888 and do not open any hyperlinks nor reply. We have reported the matter to the Hong Kong Monetary Authority.

If customers are concerned that they may have disclosed their personal information or have conducted any transactions through such emails and calls, they should immediately contact the Police and DBS Bank (Hong Kong) Limited’s customer hotline at (852) 2290 8888.


DBS Bank (Hong Kong) Limited
星展銀行(香港)有限公司
10 June 2021

 

 

Alert: phishing website

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HONG KONG, 5 May 2021 - DBS Bank (Hong Kong) Limited would like to alert our customers and the member of the public to a suspicious internet banking website suspected of targeting our customers. The phishing website features the bank’s logo, and mobile application downloading links.

False URL identified as follows:
hxxps://apkplz[.]net/developer/dbs[-]bank[-]ltd
hxxps://apkplz[.]net/developer/dbs[-]bank[-]hong[-]kong[-]limited

 

 

Please note that the official website of DBS in Hong Kong is www.dbs.com.hk.  The bank has no connection to the phishing website and does not put up any of our official applications on its site. We have reported the matter to the Hong Kong Monetary Authority.

If customers are concerned that they may have disclosed their personal information or have conducted any transactions through such website, they should immediately contact the Police and DBS Bank (Hong Kong) Limited’s customer hotline at (852) 2290 8888.


DBS Bank (Hong Kong) Limited
星展銀行(香港)有限公司
5 May 2021


 

 

Fraudulent Alert: Bogus Whatsapp messages and Whatsapp group

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HONG KONG, 24 March 2021 - DBS Bank (Hong Kong) Limited would like to alert our customers and the public of suspicious Whatsapp message(s) and Whatsapp group(s) sent by individual purportedly to be DBS staff to solicit public to invest in stocks.

Customers are reminded to protect their property and personal information at all times. If you receive any bogus Whatsapp messages, please alert us immediately at (852) 2290 8888, to verify, and do not disclose any sensitive personal information.

If customers are concerned that they may have made any investment decisions or have disclosed their personal information accordingly, they should immediately contact the Police and DBS Bank (Hong Kong) Limited’s customer hotline at (852) 2290 8888.

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In light of recent bogus voice message phone calls and fraudulent activity by persons impersonating as employees or agents of banks or financial institutions, DBS Bank (Hong Kong) Limited (the “Bank”) would like to caution members of the public about these fraudulent activities.

Bogus voice message phone calls or emails usually claim that there are irregularities in the customers’ bank / credit card accounts and request customers to input personal information or divert customers to an operator for account authentication. 

Report has also been received about fraudulent SMS messages purportedly to be sent from a bank. These SMS messages claim that there were credit card transactions conducted using a customer’s credit card, and request the customer to call a bogus hotline number mentioned in the messages to check the credit card transactions. 

The Bank reminds members of the public to stay alert and verify the hotline numbers with the bank concerned before calling rather than just following the information provided in SMS messages. Customers may find the Bank’s hotline numbers at the back of ATM/credit cards or on the Bank’s websites. At the same time, a list of all retail banks’ hotline numbers can be found at the dedicated webpages of the Hong Kong Monetary Authority and the Hong Kong Association of Banks.

Other fraudulent activities may be promoted through telephone calls by persons alleged as DBS representatives. However, the Bank does not notify customers of their account irregularities through pre-recorded messages nor request customers to provide sensitive personal information (including login passwords or one time passwords) through phone calls, or emails. Furthermore, bank employees do not take fees for any loan application processing.

Press here to watch the animated video produced by Hong Kong Monetary Authority (Chinese only) and relevant materials to understand how to safeguard yourself from the bogus message purported from banks.

The Bank urges members of the public not to respond to any suspicious call, email or SMS message and protect themselves by taking the following actions:

  1. Do not disclose your personal financial information to third party.
  2. Do not transfer your money to unknown party account.
  3. Ask for the caller’s contact number and information, and verify with the Bank’s designated hotline at (852) 2290 8345.
  4. If you have disclosed or suspected that you have disclosed any personal information to any suspicious third parties, you should immediately contact the bank concerned and report such cases to any local Police Station or the Hong Kong Police Force at (852) 2860 5012.
  5. You may exercise your opt-out right by notifying the Bank at any time and without charge. To opt-out marketing calls, you may use any of the following ways:
    1. you may simply notify our telemarketer during the marketing call.
    2. you may inform our designated hotline (as above) when you verify the caller identity.
    3. if you are customer of the Bank, please click here to download the Opt-out Request Form or from any of our branches.

You may visit our Online Security page for more details.


DBS Bank (Hong Kong) Limited
星展銀行(香港)有限公司
Updated on 30 March 2021


 

 

Alert: phishing email

HONG KONG, 19 March 2021 - DBS Bank (Hong Kong) Limited would like to alert our customers and the public of a phishing email sent from a spoofed official DBS email address and may contain suspicious links.

phishing email phishing email

If you receive any suspicious emails, please alert us immediately at (852) 2290 8888 and do not open any hyperlinks nor reply. We have reported the matter to Hong Kong Monetary Authority.

If customers are concerned that they may have disclosed their personal information or have conducted any transactions through such emails, they should immediately contact the Police and DBS Bank (Hong Kong) Limited’s customer hotline at (852) 2290 8888.

DBS Bank (Hong Kong) Limited
星展銀行(香港)有限公司
19 March 2021