Special arrangement for postal services

Hongkong Post has implemented a special arrangement for postal services following the special work arrangement announced by the Government. Customers may have some delays in receiving physical copies of banking service related documents including but not limited to:

  • bank statements
  • credit card statements
  • trade advices
  • other transaction advices and notifications
  • cheque books
  • returned cheques

We are sorry for the inconvenience and will provide relevant updates accordingly.

To avoid delay in receiving physical bank or credit card statements, we recommend customers to register for our eStatement service. You can enquire and download your eStatements via DBS iBanking anytime, anywhere. Please click here for more details.