Counter services of all our branches and Treasures Private Client Centres have been resumed (our service hours are Monday to Friday 9:00am – 5:00pm and Saturday 9:00am – 1:00pm). Customers are encouraged to continue to access their banking services via internet, mobile or phone banking. Please click here for more details.

Due to the latest development of the COVID-19 pandemic, customers may have some delays in receiving physical copies of banking service documents including but not limited to banking statements, credit card account statements, trade advices, notifications, cheque books and returned cheque, etc. We endeavor to deliver these physical documents as soon as possible and appreciate your kind patience.

Fraud Alert

  • Stay alert to fraudulent websites, bogus calls, phishing emails, SMS and instant messages on mobile purporting to be made by DBS. The bank will never ask you to provide your iBanking login credentials or one-time passwords through embedded links in the above channels. Click here for more information or call hotline at (852) 2290 8345.
  • The Hong Kong Monetary Authority (“HKMA”) and Hong Kong Police Force have provided a series of useful information on preventing money laundering traps and anti-deception tips to the general public. Please click here for more information.

Implementation of the Common Reporting Standard (CRS) will commence in Hong Kong on 1 Jan 2017. Visit What's New for more information on how it may affect you.