Your opinion matters!

We CareTo improve customer experience, we provide different channels to collect customers’ feedback. We would love to hear your thoughts so that we can better meet your expectations. Remark: The above data is collected from DBS Credit Card, Personal Loan and DBS Card+ Customer Satisfaction Surveys and DBS Card+ user ratings from in-app survey, Apple App Store and Google Play Store during April 2022 to March 2023.

We ListenThank you for your continued support. We appreciate all your compliments and kind words.

The image shows positive customer feedback to DBS.

Remark: The above data is collected from DBS Credit Card, Personal Loan and DBS Card+ Customer Satisfaction Surveys and DBS Card+ user ratings from in-app survey, Apple App Store and Google Play Store during April 2022 to March 2023.

The image shows some positive feedbackfrom customers.

We heard you!

Credit card payment reminder has been updated. Information you need to settle your credit card payment, including statement balance, due date is provided with email and DBS Card+ app push notification. If you are also a Cashline or Personal Loan customer, you will receive the payment reminder of your Cashline/Personal Loan account too which is newly introduced for you.

Set up the payment reminders in DBS Card+ app, and notifications will be sent to you according to your selected number of days before payment due date.
1. Log in to DBS Card+
2. Select “App & Security Settings” under “More” page
3. Tap "Push Notifications"
4. Turn on “Payment Reminder” and select number of days

(Update was released in May 2023)

We heard you!

Whether you want to settle utility bills, pay a merchant, or transfer money to your friends and family, it can never be done more easily by using DBS Credit Cards via FPS with the new Pay & Transfer function in DBS Card+ app!

You can tap “Scan & Pay” to scan the FPS QR code before login or tap “Pay & Transfer” under “Cards” tab after login and follow the instructions to complete the transaction.

(Update was released in Feb 2023)

We heard you!

An updated version of DBS Card+ with improved “Timeline” interface is now available!
The new “Timeline” interface comes with bigger fonts and higher colour contrast between text and background to make it easier to see. In addition, we have also updated the “InstaRedeem” interface – the “InstaRedeem” discount will turn grey after redemption and you can view your cash rebate redemption status of spending at a glance.

(Updates were released in Jun 2022)

We heard you!

We have made the interface of “Timeline” easier for you to check transaction details. To prevent credit card fraud, it is important to build a habit of checking your credit card account activities. With the new interface, you can view your transaction details at a glance.
Check your transaction history on DBS Card+ to make sure there are no unauthorised transactions on your account.

(Update was released in Jan 2022)

Your opinion matters!

We heard you!

We heard you!

We heard you!

We heard you!

We heard you!

We heard you!

We heard you!

Card Application

Important information

Useful links

Need help?

Markets