System Maintenance Due to our internal system update, FPS-related services including funds transfer, addressing registration and transfer in via eDDA will be unavailable from 12:00 am to 06:00 am on 4 May 2024 (Saturday). You may wish to make advance arrangements for your payment activities if necessary. Also, please note that DBS iBanking and DBS digibank HK will be unavailable from 12:00 am to 06:00 am on 28 Apr 2024 (Sunday). For enquiry, please contact our Customer Service Hotline at 22908888. Please click here for details.
Mobile Malware Advisory for iOS users
Beware of scammers specifically targeting Apple iPhone and iPad users using mobile malware. This malware is designed to collect sensitive information and intercept SMS messages. Scammers make use of this facial data, combined with ID documents and the ability to intercept SMS, to gain unauthorized access to the victim’s banking account. Please click here for details.
Important With effect from 28 January 2024, the sender address of one-way SMS sent by DBS will be replaced by four Registered SMS Sender IDs #DBSHK, #DBS-HK, #DBS.HK and #DBS_HK. For more details, please refer to Online Security Page
Assess the risk of fraud and cyber security by using Scameter If you have any doubt on an incoming call number, email address, web address, platform account, payment account, etc., you can use the Scameter in the CyberDefender website of the Hong Kong Police Force or download the Scameter+ App to assess the risk of fraud and cyber security. Please click here to learn more.
Arrangement of funds transfer to China for property purchase in the nine Mainland cities of GBA If you wish to transfer funds to Mainland China for property purchase in the nine Mainland cities of GBA, please contact your Relationship Manager, 24-hour hotline or visit our branch for more details.
The name of the Financial Reporting Council will be changed to the Accounting and Financial Reporting Council Effective from 22 November 2023, the name of the Financial Reporting Council (FRC) will be changed to the Accounting and Financial Reporting Council (AFRC). Consequently, the FRC Transaction Levy will be renamed as AFRC Transaction Levy. However, this change may not be timely reflected on the trading platform, client statements, contract notes and advices. Prior to system update, please note that “FRC Transaction Levy” refers to “AFRC Transaction Levy” on the trading platform, client statements, contract notes and advices. The system will be updated to reflect the changes soon.
Be wary of instant messaging account hacking attempts
Scammers can hijack a victim’s instant messaging account, such as WhatsApp, by sending an SMS to the victim with a hyperlink or a fake instant messaging login webpage which may be shown... Read more as a search result in a search engine. They will then disguise themselves as the victim and ask the victim’s family or friends to transfer money to the scammers by using excuses such as paying insurance premiums, buying gifts for family, etc.
Stay vigilant and protect yourself from scams: (i) don’t click on any suspicious hyperlink; (ii) when logging in to your instant messaging account via webpage, ensure it is the official login webpage; (iii) never respond to any incoming video and voice phone calls from an unknown number to protect your identity.
Update your DBS digibank HK version
Please be reminded to update your DBS digibank HK to the latest version to continue enjoying the seamless and safe digital banking services. Please click here to learn more.
Don't Lend/Sell Your Account
Do not sell or lend your accounts to others as these may be abused for unlawful purposes and you may expose yourselves to the risk of committing money laundering offences. Please click here to learn more.
Migration of Standing Instruction/Recurring transfer service to FPS Banks in Hong Kong will gradually migrate from standing instruction/ recurring transfer service to Faster Payment System (FPS) by Sep 2024. Please set up or update your standing instruction/ recurring transfer service using the payee’s FULL account name registered with his/ her bank to facilitate the verification of the payee’s name and avoid funds transfer being rejected by recipient bank.
"Protect your Personal Digital Keys, Beware of Fraudulent Links!" Stay alert of emails or SMS with embedded links that claim to be from DBS. We will never ask you to log in to your online banking or provide your login credentials or one-time passwords ... Read morethrough those embedded links. For more information, please click here or call (852) 2290 8345.
