Important Notes

System Maintenance
Due to system maintenance, there will be a service interruption on some services. Please click here for details.

System Maintenance
Due to system maintenance, DBS iBanking and DBS digibank HK will be intermittently unavailable from 00:00 am to 06:00 am on 15 Jun 2024 (Saturday). Moreover, access to some wealth management services will be intermittently unavailable from 00:00 am to 04:30 am on 16 Jun 2024 (Sunday). For all service interruptions details, Please click here to learn more.

"Beware of scam!"
Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our Bank! For more information, please click here or call (852) 2290 8345.

Stay vigilant
DBS has detected unauthorized use of its logo to promote cryptocurrency-related services. Please contact the bank directly to ascertain the legitimacy of any company using the DBS logo.

Mobile Malware Advisory for iOS users
Beware of scammers specifically targeting Apple iPhone and iPad users using mobile malware. This malware is designed to collect sensitive information and intercept SMS messages. Scammers make use of this facial data, combined with ID documents and the ability to intercept SMS, to gain unauthorized access to the victim’s banking account. Please click here for details.

Important
With effect from 28 January 2024, the sender address of one-way SMS sent by DBS will be replaced by four Registered SMS Sender IDs #DBSHK, #DBS-HK, #DBS.HK and #DBS_HK. For more details, please refer to Online Security Page

With effect from 5 June 2024:

  1. the Terms and Conditions Governing Multi-currency Revolving Term Loan is renamed as the Terms and Conditions Governing Uncommitted Multi-currency Revolving Term Loan (“Terms and Conditions”);
  2. the following clauses of the Terms and Conditions are amended:
    1. Clause 1 Definitions and Interpretation - the definition of “Bank’s Cost of Funds”, and
    2. Clause 21 Variation - the notice period for variation of the Terms and Conditions; and
  3. the notice period is amended in Clause 15.2 Amendments of the CHARGE over CASH DEPOSITS, STOCKS, SHARES AND OTHER SECURITIES to secure LIABILITIES OF THE DEPOSITOR (“Deed”).

You may visit our website at www.dbs.com.hk/personal/news.page to obtain a copy of the Notice of Amendment.

The Terms and Conditions and / or the Deed will be updated from time to time. In order for you to keep track of the changes and store a copy for future reference, the respective copy of the Terms and Conditions and the Notice of Amendment are available for download for at least 30 days from the effective date of the changes at our website go.dbs.com/hk-antnc-en. You may also visit any of our branches to obtain a copy of the documents.

Assess the risk of fraud and cyber security by using Scameter
If you have any doubt on an incoming call number, email address, web address, platform account, payment account, etc., you can use the Scameter in the CyberDefender website of the Hong Kong Police Force or download the Scameter+ App to assess the risk of fraud and cyber security. Please click here to learn more.

Arrangement of funds transfer to China for property purchase in the nine Mainland cities of GBA
If you wish to transfer funds to Mainland China for property purchase in the nine Mainland cities of GBA, please contact your Relationship Manager, 24-hour hotline or visit our branch for more details.

Be wary of instant messaging account hacking attempts
Scammers can hijack a victim’s instant messaging account, such as WhatsApp, by sending an SMS to the victim with a hyperlink or a fake instant messaging login webpage which may be shown... Read more as a search result in a search engine. They will then disguise themselves as the victim and ask the victim’s family or friends to transfer money to the scammers by using excuses such as paying insurance premiums, buying gifts for family, etc.

Stay vigilant and protect yourself from scams: (i) don’t click on any suspicious hyperlink; (ii) when logging in to your instant messaging account via webpage, ensure it is the official login webpage; (iii) never respond to any incoming video and voice phone calls from an unknown number to protect your identity.

Update your DBS digibank HK version
Please be reminded to update your DBS digibank HK to the latest version to continue enjoying the seamless and safe digital banking services. Please click here to learn more.

Don't Lend/Sell Your Account
Do not sell or lend your accounts to others as these may be abused for unlawful purposes and you may expose yourselves to the risk of committing money laundering offences. Please click here to learn more.

Migration of Standing Instruction/Recurring transfer service to FPS
Banks in Hong Kong will gradually migrate from standing instruction/ recurring transfer service to Faster Payment System (FPS) by Sep 2024. Please set up or update your standing instruction/ recurring transfer service using the payee’s FULL account name registered with his/ her bank to facilitate the verification of the payee’s name and avoid funds transfer being rejected by recipient bank.

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