DBS Branches and ATM Network

DBS Branches and ATM Network

DBS Branches and ATM Network

 

Services and Benefits

Banking Services via our ATM Networks, including:

  • Cash withdrawal (HKD/RMB)
  • Cash/Cheque deposit *
  • Balance enquiry
  • Funds transfer *
  • Cheque book/statement request
  • Overseas Transaction Setting
  • JET payment service (including credit card payment, bill payment and charity donation)

* The name of the recipient account is shown on the advice for your easy reference

DBS ATM Card - Services and Benefits

  • Manage up to 10 accounts through the JETCO ATMs in Hong Kong, Macau, and China, and China UnionPay ATMs around the globe
  • Make payment through the EPS and China UnionPay's merchant Point-of-sale (POS) terminals and Payment-by-phone services (PPS)
  • Preset daily limits for cash withdrawal, funds transfer and payments
  • Simpler cash withdrawal service with "Fast Cash Card" for seniors aged 65 or above
  • No annual card fee
 

Service Overview

ATM network Services Applicable accounts Handling fee per cash withdrawal transaction
DBS ATMs in Hong Kong
  • Cash withdrawal(HKD/RMB)1
  • Cash / Cheque Deposits3
  • Funds transfer
  • Balance enquiry
  • Cheque book / statement request
  • Password change
  • JET payment
  • Fast Cash Service2
  • HKD Account
  • RMB Account
  • Free
JETCO
  • Cash withdrawal1
  • Funds transfer
  • Balance enquiry
  • Cheque book / statement request
  • Password change
  • JET payment
  • Fast Cash Service2
  • HKD Account
  • In Hong Kong: Free
  • Outside Hong Kong: HK$25 handling fee per transaction
China UnionPay
  • Cash withdrawal
  • Balance enquiry
  • POS payment at China UnionPay merchant terminal
  • HKD Account4
  • RMB Account5
  • From HKD Account: HK$15 handling fee per transaction
  • From RMB Account: RMB15 handling fee per transaction
 

Limit Overview

Services Daily limits per ATM card
ATM cash withdrawal (HKD/RMB)
  • HKD Account: HK$20,000
  • RMB Account: RMB20,000
Funds transfer to account(s) linked to the ATM card
  • HK$200,000 (including funds transfer to DBS Credit Card Accounts for bill payment)
Funds transfer to account(s) not linked to the ATM card
  • HK$50,000 (including funds transfer to self-named accounts not linked to the ATM card, third party accounts, and JET payment via ATM)
Jet payments
POS payment at EPS merchant terminals
  • HKD Account: HK$50,000 (including up to HK$50,000 Jockey Club CIT Telebet transactions and cash voucher purchase*)
  • RMB Account: RMB50,000 (only applicable to POS payment at China UnionPay merchant terminals)
*Currently preset at HK$0
POS payment at China UnionPay merchant terminals
PPS debit and eIPO via ATM
  • Total: HK$100,000
 

Useful Links

 

  1. The minimum withdrawal amount is HK$100/RMB100 for DBS ATMs and HK$400/RMB400 for other ATMs.
  2. Only applicable to Fast Cash cardholders
  3. Deposit limits of different channels :
    Deposit Channel Maximum Amount per Transaction Maximum number of Cheques / Notes Accepted per Transaction Daily Cash Deposit Limit per Account
    Cash Deposit Not Applicable 100 Notes HKD100,000
    Cheque Deposit HKD999,999 20 Cheques Not Applicable
  4. Only applicable to the DBS ATM Card with HKD Account registered as the first account
  5. Only applicable to ATMs/POS terminals in Mainland China
  6. Cheque deposit will be processed on the following clearing day after cut-off time. Please refer to the cut-off time indicated on the ATMs.
  7. ATM transactions shall be cut-off at 11:30pm from Monday to Saturday (unless otherwise indicated). Transactions processed after the cut-off time will be booked / recorded as a transaction conducted on the following bank business day.
  8. Cash withdrawal at an ATM outside Hong Kong or POS payment made at a merchant terminal outside Hong Kong will be paid in local currency. If the transaction involves currency exchange, the exchange rate will be determined by the relevant network.
  9. The dispensing limits of ATMs in different countries or regions may be different.
  10. Making POS payment with DBS ATM cards at China UnionPay's merchant terminals over the "Discover" network is currently not supported.
  11. ATM cards with China UnionPay logo may access ATMs of China UnionPay network in mainland China.
  12. For ATMs which support multiple ATM networks, the financial institution that the ATM belongs shall determine through which ATM network shall an ATM service request be performed. Fees and Charges may apply based on the ATM network used.
  13. Please refer to our Bank Charges Schedule for other ATM related charges.

Remark:
You should ensure security of your ATM card, Personal Identity Number (“PIN”) and Telephone Identity Number (“TIN”). Fraudsters who have stolen / duplicated your ATM card may impersonate a bank staff to obtain your PIN and / or TIN. Please note that DBS staff will NOT ask customers for their PINs or TINs for any purpose. Please call our customer service hotline at 2290 8888 if you have any questions.

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