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Fraud Alert: Stay alert to phishing email and SMS

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HONG KONG, 6 Sep 2022

HKMA poster


DBS Bank (Hong Kong) Limited (“The Bank”) would like to alert customers and members of the public to fraudulent websites, phishing email and SMS. The Bank will never ask customers for their iBanking login credentials or one-time passwords through embedded links in email or SMS.

If customers are concerned that they may have disclosed their personal information or have conducted any transactions through such website or mobile app, they should immediately contact the Police and DBS Bank (Hong Kong) Limited’s Customer Service Hotline at (852) 2290 8888.

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Alert: Fraudulent Facebook Pages and Suspicious Websites

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HONG KONG, 1 Sep 2022 (updated on 21 Sep 2022)

DBS Bank (Hong Kong) Limited (“The Bank”) would like to alert our customers and the public of fraudulent Facebook pages of DBS credit card / COMPASS VISA. These fraudulent Facebook pages lure readers into clicking on one of the following suspicious links for prize-winning registration:

  • linkr[.]bio/cungrationoficial
  • linkr[.]bio/helikopter
  • linkr[.]bio/COMPASSVISATTEAM
  • linkfly[.]to/40826pByUUK
  • linkfly[.]to/40826dSnMKR
  • linkr[.]bio/team.officiall

The newly identified fraudulent Facebook pages of DBS include:

  • www[.]facebook[.]com/profile.php?id=100085854343383
  • www[.]facebook[.]com/profile.php?id=100085754027252

Public should also be aware of these fraudulent Facebook pages and suspicious websites.


Please note that the official Facebook pages of DBS credit card / COMPASS VISA are certified by Facebook with the blue verified badge. The official website of DBS in Hong Kong is www.dbs.com.hk. The bank has no connection to the above fraudulent Facebook pages and websites. We have reported the matter to the Hong Kong Monetary Authority.

If customers are concerned that they may have disclosed their personal information or have conducted any transactions through such channel, they should immediately contact the Police and DBS Bank (Hong Kong) Limited’s bogus calls enquiry hotline at (852) 2290 8345.

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Alert: Suspicious email with fraudulent link

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HONG KONG, 26 Jul 2022

DBS Bank (Hong Kong) Limited (“The Bank”) would like to alert our customers and the public of a suspicious email from “[email protected][-]pb[.]com”, which claims to be from “DBS Hong Kong” and provides login credentials to lure the recipient to log into a suspicious link “https[:]//pb[-]dbs[.]com/hk/” to transfer funds. Public should be aware of such suspicious message.

Please note that the bank has no connection to the fraudulent message and website.  We have reported the matter to the Hong Kong Monetary Authority.

If customers are concerned that they may have disclosed their personal information or have conducted any transactions through such channel, they should immediately contact the Police and DBS Bank (Hong Kong) Limited’s bogus calls enquiry hotline at (852) 2290 8345.

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Alert: Suspicious Emails and Website

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HONG KONG, 6 Jul 2022

DBS Bank (Hong Kong) Limited (“The Bank”) would like to alert our customers and the public of suspicious emails sent from spoofed official DBS email addresses with email domain “@dbshkltd[.]com”. The suspicious emails contain a suspicious link “www[.]dbshkltd[.]com” with a login webpage.

Please note that the bank has no connection to the suspicious emails and website. We have reported the matter to the Hong Kong Monetary Authority.

If customers are concerned that they may have disclosed their personal information or have conducted any transactions through such channel, they should immediately contact the Police and DBS Bank (Hong Kong) Limited’s bogus calls enquiry hotline at (852) 2290 8345.

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Alert: Suspicious SMS and Website

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HONG KONG, 6 Jul 2022

DBS Bank (Hong Kong) Limited (“The Bank”) would like to alert our customers and the public of a phishing SMS, which claims that recipient has added a new payee and lures the recipient to click on a suspicious link “DBSing[-]hk[.]com” with fake online banking login page with DBS name. Public should be aware of such suspicious message.

Please note that the bank has no connection to the fraudulent message and website. We have reported the matter to the Hong Kong Monetary Authority.

If customers are concerned that they may have disclosed their personal information or have conducted any transactions through such channel, they should immediately contact the Police and DBS Bank (Hong Kong) Limited’s bogus calls enquiry hotline at (852) 2290 8345.

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Alert: Staff impersonation on suspicious instant messages

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HONG KONG, 23 May 2022

DBS Bank (Hong Kong) Limited (“The Bank”) would like to alert our customers and the mass public of suspicious WhatsApp instant messages sent from fraudster pretending to be staff of the Bank offering financial services. The recipient will be lured to provide personal information and may be told to transfer money to fraudster’s bank accounts. For details, please refer to the alert message published on DBS Singapore webpage on 20 May 2022: https://www.dbs.com.sg/personal/deposits/bank-with-ease/protecting-yourself-online#security-and-you (English version only).

The mass public should be alerted when receiving suspicious instant messages who self-claimed to be the staff of the Bank.

Please note that:

  • Do not provide your personal information to third party.
  • Do not transfer your money to unknown bank account.

If customers are suspicions against the identity of the caller/ sender who claimed to be associated with the Bank, or are concerned that they may have disclosed their personal information or conducted any transactions with questionable parties, please immediately contact the Hong Kong Police and DBS Bank (Hong Kong) Limited via bogus calls enquiry hotline at (852) 2290 8345.

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Alert: Suspicious SMS and phishing websites

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HONG KONG, 31 Mar 2022 

DBS Bank (Hong Kong) Limited (“The Bank”) would like to alert our customers and the public of a suspicious SMS, which claims that the recipient had a login attempt from a new device, and lures the recipient to click on one of the following URLs of the phishing website: 

•    http[:]//dbs-conflrm[.]com[/]
•    https[:]//e-sigin[.]com[/]
•    https[:]//dbs-verify[.]me[/]

The website impersonates login webpage with DBS name and logo. Public should be aware of such suspicious instant message. 

Please note that the official website of DBS in Hong Kong is www.dbs.com.hk.  The bank has no connection to the phishing SMS and websites.  We have reported the matter to the Hong Kong Monetary Authority.

If customers are concerned that they may have disclosed their personal information or have conducted any transactions through such websites, they should immediately contact the Police and DBS Bank (Hong Kong) Limited’s bogus calls enquiry hotline at (852) 2290 8345.

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Alert: Suspicious SMS and phishing websites

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HONG KONG, 30 Mar 2022 

DBS Bank (Hong Kong) Limited (“The Bank”) would like to alert our customers and the public of a suspicious SMS, which claims that the recipient had a login attempt from a new device, and lures the recipient to click on an URL of the phishing website either “http[:]//dbs-conflrm[.]com[/]” or “https[:]//e-sigin[.]com[/]”. The two websites impersonate login webpage with DBS name and logo. Public should be aware of such suspicious instant message.

Please note that the official website of DBS in Hong Kong is www.dbs.com.hk. The bank has no connection to the phishing SMS and websites.  We have reported the matter to the Hong Kong Monetary Authority.

If customers are concerned that they may have disclosed their personal information or have conducted any transactions through such websites, they should immediately contact the Police and DBS Bank (Hong Kong) Limited’s bogus calls enquiry hotline at (852) 2290 8345.

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Alert: Suspicious instant messages and fake business name cards

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HONG KONG, 8 Feb 2022 

DBS Bank (Hong Kong) Limited (“the Bank”) would like to alert our customers and the mass public of suspicious WhatsApp instant messages sent from fraudsters pretending to be staff of the Bank. The fraudsters made use of fake business name cards and referred the victims to third-party intermediaries, which are not associated with the Bank, for mortgage application. 
The mass public should be alerted when receiving suspicious instant messages and fake business name cards issued from unidentified individuals who self-claimed as the Bank staff.
 
Please note that:

  • The Bank has no connection to the fraudulent messages or fake business name cards.
  • The Bank does not require the customers to make any advance payment or deposit to facilitate mortgage applications.  

If customers have suspicions against the identity of the caller/ sender who claimed to be associated with the Bank, or are concerned that they may have disclosed their personal information or conducted any transactions with questionable parties, please immediately contact the Hong Kong Police and DBS Bank (Hong Kong) Limited via bogus calls enquiry hotline at (852) 2290 8345.

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Alert: Suspicious Instant Messages

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HONG KONG, 26 Jan 2022 

DBS Bank (Hong Kong) Limited (“The Bank”) would like to alert our customers and the public of phishing SMS that lures recipient to click on an URL which points to suspicious login webpage displayed with the bank’s name and logo.  Public should be aware of such suspicious instant message. 


Please note that the bank has no connection to the fraudulent message.  We have reported the matter to the Hong Kong Monetary Authority.
If customers are concerned that they may have disclosed their personal information or have conducted any transactions through such channel, they should immediately contact the Police and DBS Bank (Hong Kong) Limited’s bogus calls enquiry hotline at (852) 2290 8345.

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Alert: phishing website

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HONG KONG, 24 September 2021 

DBS Bank (Hong Kong) Limited (“The Bank”) would like to alert our customers and the public of a phishing website sent from instant message or social media, claimed to be related to “DBS 50th Anniversary lucky draw” and lured customer to register for it. Public should also be aware of such suspicious phishing website.


Please note that the official website of DBS in Hong Kong is www.dbs.com.hk.  The bank has no connection to the phishing website.  We have reported the matter to the Hong Kong Monetary Authority.

If customers are concerned that they may have disclosed their personal information or have conducted any transactions through such websites, they should immediately contact the Police and DBS Bank (Hong Kong) Limited’s bogus calls enquiry hotline at (852) 2290 8345.

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Alert: phishing website

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HONG KONG, 18 August 2021 

DBS Bank (Hong Kong) Limited (“The Bank”) would like to alert our customers and the public of a suspicious phishing website “dbs[.]onyourmarkstudio[.]com”. This website impersonates DBS Treasures Hong Kong webpage for account opening purpose. 

Please note that the official website of DBS in Hong Kong is www.dbs.com.hk.  The bank has no connection to the phishing website.  We have reported the matter to the Hong Kong Monetary Authority.

If customers are concerned that they may have disclosed their personal information or have conducted any transactions through such website, they should immediately contact the Police and DBS Bank (Hong Kong) Limited’s bogus calls enquiry hotline at (852) 2290 8345.

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Alert: phishing SMS and bogus websites

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HONG KONG, 14 August 2021

DBS Bank (Hong Kong) Limited (“The Bank”) would like to alert our customers and the public of a phishing SMS, which claims that customer has added a new payee and lures the customer to click on a suspicious link “secure[-]dbs[.]com”.

If you receive any suspicious SMS and bogus websites, please alert us immediately at (852) 2290 8345 and do not open any hyperlinks nor reply. We have reported the matter to the Hong Kong Monetary Authority.

If customers are concerned that they may have disclosed their personal information or have conducted any transactions through such SMS and websites, they should immediately contact the Police and DBS Bank (Hong Kong) Limited’s bogus calls enquiry hotline at (852) 2290 8345.

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Alert: phishing emails

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HONG KONG, 30 July 2021

DBS Bank (Hong Kong) Limited (“The Bank”) would like to alert our customers and the public of a phishing email sent from an email address “[email protected]”. The potential phishing email provided a link that lures customer to click on it. Public should also be aware of this suspicious phishing email.

If you receive any suspicious emails and bogus call, please alert us immediately at (852) 2290 8345 and do not open any hyperlinks nor reply. We have reported the matter to the Hong Kong Monetary Authority.

If customers are concerned that they may have disclosed their personal information or have conducted any transactions through such emails and calls, they should immediately contact the Police and DBS Bank (Hong Kong) Limited’s bogus calls enquiry hotline at (852) 2290 8345.

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Alert: phishing emails

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HONG KONG, 16 July 2021

DBS Bank (Hong Kong) Limited (“The Bank”) would like to alert our customers and the public of a phishing email sent from an email address “[email protected]”. The potential phishing email claimed that customer had unauthorized transactions on credit card account and the transaction has been blocked. Public should also be aware of this suspicious phishing email.

If you receive any suspicious emails, please alert us immediately at (852) 2290 8888 and do not open any hyperlinks nor reply. We have reported the matter to the Hong Kong Monetary Authority.

If customers are concerned that they may have disclosed their personal information or have conducted any transactions through such emails, they should immediately contact the Police and DBS Bank (Hong Kong) Limited’s customer hotline at (852) 2290 8888.

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Fraud Alert: Stay alert to phishing email and SMS

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HONG KONG, 6 July 2021

DBS Bank (Hong Kong) Limited (“The Bank”) would like to alert our customers and the public of fraudulent websites, phishing email and SMS. The Bank will never ask you to provide your iBanking login credentials or one-time passwords through embedded links in email or SMS.

If customers are concerned that they may have disclosed their personal information or have conducted any transactions through such website or mobile app, they should immediately contact the Police and DBS Bank (Hong Kong) Limited’s Customer Service Hotline at (852) 2290 8888.

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Alert: Suspicious Website and Mobile App

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HONG KONG, 25 June 2021

DBS Bank (Hong Kong) Limited (“The Bank”) would like to alert our customers and the public of a suspicious website “https://www[.]allfreeapk[.]com/dbs-hong-kong-idealife,2510141/” suspected of targeting our customers. The suspicious website hosts a malicious mobile app called “DBS Hong Kong ideaLife” that featured counterfeit DBS name and logo.

 

Please note that the official website of DBS in Hong Kong is www.dbs.com.hk. The bank has no connection to the phishing website and does not put up any of our official applications on its site. We have reported the matter to the Hong Kong Monetary Authority.

If customers are concerned that they may have disclosed their personal information or have conducted any transactions through such website or mobile app, they should immediately contact the Police and DBS Bank (Hong Kong) Limited’s customer hotline at (852) 2290 8888.

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Alert: phishing emails and bogus websites

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HONG KONG, 25 June 2021

DBS Bank (Hong Kong) Limited (“The Bank”) would like to alert our customers and the public of a phishing email sent from a spoofed official DBS email address potential phishing emails from “[email protected]” which lures informant to login through “www[.]dbsghk[.]com/online-login/”.

If you receive any suspicious emails and bogus websites, please alert us immediately at (852) 2290 8888 and do not open any hyperlinks nor reply. We have reported the matter to the Hong Kong Monetary Authority.

If customers are concerned that they may have disclosed their personal information or have conducted any transactions through such emails and websites, they should immediately contact the Police and DBS Bank (Hong Kong) Limited’s customer hotline at (852) 2290 8888.

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Alert: phishing email and bogus call

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HONG KONG, 10 June 2021

DBS Bank (Hong Kong) Limited (“The Bank”) would like to alert our customers and the public of a phishing email sent from a spoofed official DBS email address “[email protected]” and containing a malicious website.

The Bank would also like to alert our customers and the public of bogus calls impersonating DBS Bank staff from DBS China.

If you receive any suspicious emails and bogus call, please alert us immediately at (852) 2290 8888 and do not open any hyperlinks nor reply. We have reported the matter to the Hong Kong Monetary Authority.

If customers are concerned that they may have disclosed their personal information or have conducted any transactions through such emails and calls, they should immediately contact the Police and DBS Bank (Hong Kong) Limited’s customer hotline at (852) 2290 8888.

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Alert: phishing website

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HONG KONG, 5 May 2021

DBS Bank (Hong Kong) Limited would like to alert our customers and the member of the public to a suspicious internet banking website suspected of targeting our customers. The phishing website features the bank’s logo, and mobile application downloading links.

False URL identified as follows:
hxxps://apkplz[.]net/developer/dbs[-]bank[-]ltd 
hxxps://apkplz[.]net/developer/dbs[-]bank[-]hong[-]kong[-]limited

url 1 preview

Please note that the official website of DBS in Hong Kong is www.dbs.com.hk. The bank has no connection to the phishing website and does not put up any of our official applications on its site. We have reported the matter to the Hong Kong Monetary Authority.

If customers are concerned that they may have disclosed their personal information or have conducted any transactions through such website, they should immediately contact the Police and DBS Bank (Hong Kong) Limited’s customer hotline at (852) 2290 8888.

DBS Bank (Hong Kong) Limited
星展銀行(香港)有限公司
5 May 2021