DBS Bank (Hong Kong) Branch Services

In the interest of safe health for its employees and clients from the novel coronavirus, DBS Bank (Hong Kong) has adjusted its branch services until further notice. We apologise for the inconvenience caused. Customers are encouraged to continue to access their banking services via internet, mobile or phone banking.

From 10 February 2020, our branches are closing earlier than usual as listed below.

All DBS Hong Kong branches Monday to Friday: 9am – 4pm
Saturday: 9am – 12pm
DBS Finance Branch Monday to Friday: 9am – 7pm
Saturday: 9am – 12pm

Details of Hong Kong branches are available here on our website.

The following branches have suspended counter services:

Branch Name Branch Address
Amoy Plaza Branch Shops G193-195, Amoy Plaza, 77 Ngau Tau Kok Road, Ngau Tau Kok, Kowloon
Causeway Bay Branch G/F, 12-14 Yee Wo Street, Causeway Bay, H.K.
Happy Valley Branch G/F, 18A-22 King Kwong Street, Happy Valley, H.K.
North Point Branch G/F., 391 King's Road North Point, H.K.
Queen's Road East Branch Shop A, G/F, Jonsim Place, 228 Queen's Road East, Wanchai, H.K.
Taikoo Shing Branch Shop 37, G/F, Cityplaza, 18 Taikoo Shing Road, Taikoo Shing, H.K.
United Centre Branch Shops 1015-1018 on 1/F & Shops 2032-2034 on 2/F, United Centre, 95 Queensway, Admiralty, H.K.
West Point Branch G/F, 441 Queen's Road West, H.K.
Cheung Sha Wan Plaza Branch Unit G09, G09A1, G/F & M09A, M/F, Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Cheung Sha Wan, Kowloon
Kowloon Branch G/F., Punfet Building, 701 Nathan Road, Mongkok, Kowloon
Yaumatei Branch G/F & 1/F, 131-137 Woo Sung Street, Yaumatei, Kowloon
Ma On Shan Branch Shops No.205-206, Level 2, Ma On Shan Plaza, Ma On Shan, N.T.
Sheung Shui Branch G/F., 5 San Tsoi Street, Sheung Shui, N.T.

Special arrangements to curb novel coronavirus infections

Meanwhile, to support efforts to curb infections, we encourage customers to wear a face mask and we will conduct body temperature screening upon customers’ arrival at our branches. We apologise that customers with body temperature above 37.3 degree Celsius, will not be able to access the branch, and customers are advised to seek medical consultation immediately.

Our branches are also carrying out the following preventive measures:

  1. All staff should conduct body temperature check before work. Persons with symptoms like fever and coughing should consult a doctor immediately and stay at home to rest.
  2. Alcohol-based hand-rub is prepared in all branches for clients and staff to disinfect their hands before meeting.
  3. All staff must wear masks.
  4. Disinfection of all facilities in each branch has been strengthened to ensure environmental hygiene.

For enquiries, general banking customers can contact our Customer Service Hotline at (852) 2290 8888, Treasures Customers at (852) 2961 2338, Treasures Private Client or Private Bank Clients at (852) 2290 8822.

DBS Bank (Hong Kong) Limited
21 February 2020