Features & Benefits

TravellerShield Single Trip Travel Insurance
Coverage

Gold Plan
(Sum Insured in HKD)

Silver Plan
(Sum Insured in HKD)

A. Personal Accident

(a) Accident whilst travelling on a Public Conveyance/sustained an armed robbery
(Insured Person aged between 18 and 70 on the first day of that Journey)

HK$3,000,000

HK$1,000,000

Accident whilst travelling on a Public Conveyance/sustained an armed robbery
(Insured Person aged below 18 or above 70 on the first day of that Journey)

HK$1,500,000

HK$500,000

(b) Other Accident
(Insured Person aged between 18 and 70 on the first day of that Journey)

HK$1,500,000

HK$500,000

Other Accident
(Insured Person aged below 18 or above 70 on the first day of that Journey)

HK$750,000

HK$250,000

B. Medical Expenses

(a) Medical Expenses
(Insured Person aged below 70 on the first day of that Journey)

HK$1,000,000

HK$500,000

Medical Expenses
(Insured Person aged 70 or above on the first day of that Journey)

HK$500,000

HK$250,000

(b) Follow-up Medical Expenses

 

 

Maximum Sum Insured for Follow-up Medical Expenses

HK$50,000

HK$50,000

  (b) (i) Maximum amount for Chinese Medicine Practitioner

HK$1,500

HK$1,500

  (b) (ii) Daily maximum amount for Chinese Medicine Practitioner

HK$150

HK$150

(c) Trauma Counselling

HK$20,000

HK$20,000

  (c) (i) Daily maximum amount for Trauma Counselling

HK$1,000

HK$1,000

(d) Hospital Cash

HK$5,000

HK$3,000

  (d) (i) Daily maximum amount for Hospital Cash

HK$500

HK$500

(e) Hotel Accommodation for Convalescence

HK$6,000

HK$6,000

C. Chubb Assistance – 24-Hour Worldwide Assistance Services

Maximum Amount for Section (C) - Chubb Assistance

HK$2,000,000

HK$2,000,000

(a) Emergency Medical Evacuation and/or Repatriation

HK$2,000,000

HK$2,000,000

(b) Return of Mortal Remains

HK$500,000

HK$500,000

(c) Compassionate Visit

HK$30,000

HK$30,000

  (c) (i) Daily maximum amount for accommodation

HK$1,200

HK$1,200

(d) Child Escort

HK$20,000

HK$20,000

(e) Chubb Assistance – 24-Hour Telephone Hotline and Referral Services

Applicable

Applicable

D. Trip Cancellation and Curtailment

Maximum Amount for Section (D) – Trip Cancellation and Curtailment

HK$30,000

HK$20,000

(a) Trip Cancellation

HK$30,000

HK$20,000

(b) Trip Curtailment

HK$30,000

HK$20,000

  (c) (i) Black Alert Extension – Administration charge for trip cancellation

HK$300

HK$300

  (c) (ii) Black Alert Extension – Accommodation allowance for trip curtailment

HK$1,000

HK$1,000

(d)(i) Red Alert Extension – Administration charge for trip cancellation

HK$150

HK$150

(d)(ii) Red Alert Extension – Accommodation allowance for trip curtailment

HK$500

HK$500

(e) Special Occasion Interruption Extension

HK$2,000

HK$1,000

E. Travel Delay and Missed Departure

(a) Travel Delay

HK$2,500

HK$1,000

  (a) (i) Cash Benefit for the first period of delay*
*First 4 hour period of delay

HK$150

HK$150

  (a) (ii) Cash Benefit for subsequent period of delay*
*Each 8 hour period of delay

HK$250

HK$250

(b) Missed Departure

HK$10,000

HK$5,000

  (b) (i) Additional Accommodation Extension

HK$5,000

HK$2,500

(c) Loss of Passport

HK$2,000

HK$1,000

F. Personal Baggage and Personal Money

(a) Personal Property

 

 

Maximum amount

HK$15,000

HK$10,000

  (a) (i) Maximum amount for each item/set/pair of Personal Property

HK$2,000

HK$2,000

  (a) (ii) Maximum amount for Sports Equipment

HK$5,000

HK$5,000

(b) Baggage Delay*
* At least 8 hour period of delay

HK$2,500

HK$1,500

(c) Personal Money and Personal Documents

HK$3,000

HK$2,500

(d) Excess per event under Section F (except for F(b) Baggage Delay)

HK$200

HK$200

G. Personal Liability

HK$2,500,000

HK$2,500,000

H. Rental Vehicle Excess

HK$5,000

HK$5,000

I. Home Contents Cover

HK$20,000

HK$10,000

J. Credit Card Protection

HK$10,000

HK$10,000

TravellerShield Annual Travel Insurance
Coverage

Gold Plan
(Sum Insured in HKD)

Silver Plan
(Sum Insured in HKD)

A. Personal Accident

(a) Accident whilst travelling on a Public Conveyance/sustained an armed robbery
(Insured Person aged between 18 to 70 on the first day of that Journey)

HK$3,000,000

HK$1,000,000

Accident whilst travelling on a Public Conveyance/sustained an armed robbery
(Insured Person aged below 18 or above 70 on the first day of that Journey)

HK$1,500,000

HK$500,000

(b) Other Accident
(Insured Person aged between 18 to 70 on the first day of that Journey)

HK$1,500,000

HK$500,000

Other Accident
(Insured Person aged below 18 or above 70 on the first day of that Journey)

HK$750,000

HK$250,000

B. Medical Expenses

(a) Medical Expenses
(Insured Person aged below 70 on the first day of that Journey)

HK$1,000,000

HK$600,000

Medical Expenses
(Insured Person aged 70 or above on the first day of that Journey)

HK$500,000

HK$300,000

(b) Follow-up Medical Expenses

 

 

Maximum Sum Insured for Follow-up Medical Expenses

HK$100,000

HK$100,000

  (b) (i) Maximum amount for Chinese Medicine Practitioner

HK$1,500

HK$1,500

  (b) (ii) Daily maximum amount for Chinese Medicine Practitioner

HK$150

HK$150

(c) Trauma Counselling

HK$20,000

HK$20,000

  (c) (i) Daily maximum amount for Trauma Counselling

HK$1,000

HK$1,000

(d) Hospital Cash

HK$5,000

HK$3,000

  (d) (i) Daily maximum amount for Hospital Cash

HK$500

HK$300

(e) Hotel Accommodation for Convalescence

HK$6,000

HK$4,000

(f) Hospital Interpreter Services

HK$4,000

HK$4,000

C. Chubb Assistance – 24-Hour Worldwide Assistance Services

Maximum Amount for Section (C) - Chubb Assistance

Unlimited

Unlimited

(a) Emergency Medical Evacuation and/or Repatriation

Unlimited

Unlimited

(b) Return of Mortal Remains

Unlimited

Unlimited

(c) Compassionate Visit

HK$30,000

HK$20,000

  (c) (i) Daily maximum amount for accommodation

HK$1,200

HK$1,200

(d) Child Escort

HK$30,000

HK$20,000

(e) Chubb Assistance – 24-Hour Telephone Hotline and Referral Services

Applicable

Applicable

D. Trip Cancellation and Curtailment

Maximum Amount for Section (D) – Trip Cancellation and Curtailment

HK$30,000

HK$20,000

(a) Trip Cancellation

HK$30,000

HK$20,000

(b) Trip Curtailment

HK$30,000

HK$20,000

  (c) (i) Black Alert Extension – Administration charge for trip cancellation

HK$300

HK$300

  (c) (ii) Black Alert Extension – Accommodation allowance for trip curtailment

HK$1,000

HK$1,000

(d)(i) Red Alert Extension – Administration charge for trip cancellation

HK$150

HK$150

(d)(ii) Red Alert Extension – Accommodation allowance for trip curtailment

HK$500

HK$500

(e) Special Occasion Interruption Extension

HK$2,000

HK$1,000

(f) Employee Replacement

HK$20,000

HK$10,000

E. Travel Delay and Missed Departure

(a) Travel Delay

HK$3,500

HK$2,000

  (a) (i) Cash Benefit for the first period of delay*
*First 4hour period of delay

HK$150

HK$150

  (a) (i-b) Cash Benefit for subsequent period of delay*
*Each 8 hour period of delay

HK$250

HK$250

(a)(ii) Maximum amount for additional accommodation or transportation expenses after 10 hours delay

HK$3,500

Not Applicable

(b) Missed Departure

HK$12,000

HK$6,000

  (b) (i) Additional Accommodation Extension

HK$5,000

HK$2,500

(c) Loss of Passport

HK$4,000

HK$2,000

(d) Hijack Extension

HK$2,500

Not Applicable

  (d) (i) Hijack Extension daily benefit

HK$500

Not Applicable

F. Personal Baggage and Personal Money

(a) Personal Property

 

 

Maximum amount

HK$25,000

HK$15,000

  (a) (i) Maximum amount for each item/set/pair of Personal Property

HK$3,000

HK$3,000

  (a) (ii) Maximum amount for Valuables and Sports Equipment

HK$10,000

HK$5,000

(b) Baggage Delay*
* At least 8 hour period of delay

HK$2,000

HK$1,500

(c) Business Documents or Samples

HK$2,500

HK$1,500

  (c) (i) Maximum amount for each item/set/pair of Business Documents or Samples

HK$1,000

HK$1,000

(d) Personal Money and Personal Documents

HK$3,000

HK$1,500

(e) Excess per event under Section F (except for F(b) Baggage Delay)

HK$200

HK$200

G. Personal Liability

HK$2,500,000

HK$1,500,000

H. Rental Vehicle Excess

HK$5,000

HK$5,000

I. Home Contents Cover

HK$20,000

HK$10,000

J. Credit Card Protection

HK$10,000

HK$5,000

Frequent Ask Questions

Can a non-HKID holder apply for TravellerShield Travel Insurance?

For TravellerShield Single Trip Insurance, policyholder and/or insured person not required to be a HKID holder.  For TravellerShield Annual Travel Insurance, policyholder and/or insured person must be a HKID holder.  All trips need to have a Hong Kong origin.

Can an insured person purchase TravellerShield Travel Insurance the moment he/she arrives at his/her travel destination?

No, an insured person has to purchase TravellerShield Travel Insurance before he/she departs from Hong Kong.

Can TravellerShield Travel Insurance provide cover for business trips?

Yes, TravellerShield is designed for travellers who are travelling for leisure travel or for business travel (limited to administrative, clerical and non-manual works purposes only) purposes. For TravellerShield Single Trip Travel Insurance, the journey should originate from Hong Kong and the maximum journey duration is 182 days.

For TravellerShield Annual Travel Insurance, each return journey should originate from and return to Hong Kong and the maximum journey duration is 90 days; each one-way journey should originate from Hong Kong and the maximum journey duration is 30 days.

What is the policy renewal arrangement for TravellerShield Annual Travel Insurance?

To ensure your coverage will not be interrupted, your policy will be renewed automatically for a further annual period upon the expiry date and the annual premium will be debited from the provided credit card. The renewal insurability is subject to the terms and conditions in the renewal notice and policy wording. If you do not wish to renew the policy, you should notify Chubb upon receipt of the renewal notice.

What is the definition of Immediate Family Member?

Immediate Family Member means an insured person’s spouse, parents, parents-in-law, grandparents, children, siblings, grandchildren, legally adopted children or legal guardians.

What can the insured person do if he/she gets sick or suffers an injury during the journey?

If the insured person gets sick or suffers an injury during the journey, he/she can visit a qualified medical practitioner for medical consultation overseas. Moreover, TravellerShield Travel Insurance also provides coverage for follow-up medical expenses incurred in Hong Kong within 90 days after he/she returns to Hong Kong. Please remember to keep all doctor report(s)/ receipt(s) for claims purposes.

What number should I call for Emergency Medical Evacuation?

In the event of a medical emergency, please call the Chubb Assistance 24-Hour emergency hotline at (852) 3723 3030.

In case an accident occurs during the journey, what kind of support is available from TravellerShield Travel Insurance?

TravellerShield Travel Insurance provides emergency assistance services. In the event of an injury of the insured person, he/she may call the 24-Hour Chubb assistance hotline for medical service referral. If the insured person requires medical evacuation to another location or return to Hong Kong for appropriate medical treatment on the advice of a physician, Chubb Assistance will provide evacuation arrangements. Chubb Assistance hotline also provides the following services:

  • Loss of luggage assistance
  • Loss of travel document assistance; and
  • Embassy / interpreter referral, etc.

For full details of Chubb Assistance services, please refer to Policy Wording.

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