DBS digibank app
Frequently Asked Questions
Customers who have purchased their Manulife policies with HKID as an individual account owner can view their policies on the Insurance Account Summary via DBS iBanking, DBS digibank app and DBS iWealth®.
For other types of account owners (eg. joint owners) or customers holding other document types (eg. passports), your Manulife policies might not be displayed.
Why do the policy details displayed on the Insurance Account Summary differ from those on my paper statement?
Details of insurance policies and riders displayed on the Insurance Account Summary via DBS iBanking, DBS digibank app and DBS iWealth® are provided by Manulife for reference only. There may be inconsistency between the Insurance Account Summary and your consolidated statement due to the time of data extraction. The premium amount displayed on your account summary post login and "View Insurance Summary" will become ‘0’ when all premium of your policy has been due and paid. DBS shall assume no responsibility/ liability for any such inconsistency or discrepancy. For enquiry, please contact Manulife Customer Service Hotline at +852 2510 3383.
For other enquiries, please visit here.