At a Glance

Traffic Accident cash benefit

Lump sum payment of up to HK$150,000 in the event of you as a passenger suffer from traffic accident resulting in death or permanent disablement

Flexible Accidental Medical Expenses

Reimbursement of medical expenses incurred as a result of an accidental injury as a passenger

Annual premium of only HK$365 with No Claim Bonus HK$200

Offering you No Claims Bonus of HK$200 if no claim has been made in the previous Policy Year

Safeguard against unexpected risks as a passenger with PassengerOne plan, underwritten by Chubb Insurance Hong Kong Limited.


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Features and Benefits

Benefit Sum Insured

Accidental Death and Permanent Disablement Benefit

  • Due to traffic accident as a passenger

Accidental Medical Expenses

  • As a passenger
HK$1,500 per Event

No Claim Bonus

  • If no claim in the previous Policy Year
HK$200 per Policy Year

Frequently Asked Questions

PassengerOne insures the Insured Person 24 hours a day anywhere in the world.

Traffic Accident means an accident involving one (1) or more vehicle(s), vessel(s) or plane(s), which is reported to the police with police report obtained.

Passenger means a person riding on a public or private Conveyance other than the driver, pilot, crew member, captain, or ship crew and he/she is not driving or working on it.

Conveyance means

  1. train, tram, railway, or
  2. mechanically propelled road vehicles (including motor cycle, motor tricycle, motor scooter) that have been registered and licensed by the governmental authorities of the jurisdiction in which it is operated, or
  3. mechanically propelled watercrafts that have been registered and licensed by the governmental authorities of the jurisdiction in which it is operated, or
  4. multi-engine fixed-wing aeroplane or helicopter.

Electric bicycle/ tricycle, electronic scooter, segway, jet ski or any other similar conveyance are not classified as Conveyance in this Policy.

No, your policy will be automatically renewed on a yearly basis until the Insured Person reaches age 71, as long as your Premium is pay within thirty one (31) days of Renewal Date.

Any incident where the Insured Person is not a Passenger in a Conveyance will not be covered.

How to Make a Claim

You can submit your claim to Chubb online at Chubb Claim Centre, via e-copy to, or directly to Chubb's mailing address (Chubb Insurance Hong Kong Limited   39/F, One Taikoo Place, 979 King’s Road, Quarry Bay, Hong Kong   Attn: Claims Department)

You should complete a claim form and submit together with the supporting documents, including (i) original receipts for any expenses incurred; (ii) any reports that have been obtained from the police, a carrier or other authorities about an accident; and (iii) any other documentary evidence required by Chubb to Chubb Insurance Hong Kong Limited within thirty (30) days of the event taking place.

Chubb must take all reasonable steps to pay a valid claim promptly.

Unless specified otherwise, Chubb will pay amounts under your policy to you.

No payments under this Policy shall carry interest.


Contact Us

For enquiry, please call DBS Chubb Insurance Service Hotline at (852) 3191 6618 (Monday to Friday, 9am to 6pm, excluding public holidays)


Important Notes

  1. The above insurance plans are underwritten by Chubb Insurance Hong Kong Limited ("Chubb"). Chubb reserves the right of final approval. DBS Bank (Hong Kong) Limited (the "Bank") is an insurance agent authorised by Chubb.
  2. DBS Chubb Insurance Service Hotline is a dedicated enquiry hotline for DBS customers serviced by Chubb.
  3. This policy will be automatically renewed upon the policy expiry date of each subsequent policy year unless written cancellation notice has been given to Chubb provided that premium is paid within thirty one (31) days of Renewal Date.
  4. Major exclusions of PassengerOne apply to any incident where the Insured Person is not a Passenger in a Conveyance, Insured Person is a Passenger and/or engaging or participate in any kind of test drive, any pre-existing medical conditions, suicide, intentional self-infliction, pregnancy, childbirth, miscarriage, cosmetic surgery, dental care (unless due to accidents); war, civil war, insurrection, revolution, performing duties as a member of armed forces or other law enforcing agencies; participation in any professional sports, competition; any loss or expenses with respect to Cuba or a specially designated person, entity, group or company on the Specially Designated List or which if reimbursed or paid by Chubb would result in Chubb being in breach of trade or economic sanctions or other such similar laws or regulations, etc.
  5. The above information are the highlights of plan’s coverage only. For the plan's details, please refer to the terms and conditions and exclusions of the policy. In the event of any discrepancy between English and Chinese version, the English version shall prevail.
  6. In the event of an eligible dispute (as defined in the Terms of Reference for the Financial Dispute Resolution Centre) arising between the Bank and the customer out of the selling process or processing of the related transaction, the Bank will enter into a Financial Dispute Resolution Scheme process with the customer; however any disputes over the contractual terms of the policy should be resolved directly between Chubb and the customer.

Under the “Insurance Ordinance”(Cap. 41), the Insurance Authority (IA) has started to collect the levy on insurance premiums from policyholders through insurance companies from 1 January 2018. For more details, please refer to:


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