At a Glance

HomeShield Insurance - Comprehensive Home Contents Cover

Comprehensive Home Contents Cover

Protect your home contents against a range of unforeseen incidents such as fire, typhoon, water damage, burglary.

HomeShield Insurance - Replacement to window caused by typhoon

Replacement to window caused by typhoon

Cover the replacement to window caused by fire, explosion, lightning, earthquake, typhoon, storm, flood, riot.

HomeShield Insurance - Third-party liability coverage

Third-party liability coverage of up to HK$5,000,000

Whether you are the landlord (occupier) or tenant, a full liability covers up to HK$5,000,000 in the event of your negligence causing third party injury or property damage.

HomeShield Insurance - Worldwide Protection of Personal Belongings

Worldwide Protection of Personal Belongings

Your family members and you can also be protected overseas. Wherever you travel, your personal belongings or valuables that you carry are protected against loss or damage at no additional cost.

Your home is a place to enjoy your life with your family. Safeguard your home with HomeShield Insurance – an affordable home contents insurance plan underwritten by Chubb Insurance Hong Kong Limited.

 

 

Latest promotions

25% Off first-year premium

For successful applications


PlanEnjoy
Plan IHK$100 Supermarket Coupons
Plan IIHK$1000 Supermarket Coupons

The redemption letter for redeeming the supermarket coupon will be sent to the eligible Customer’s email address provided in the online application.

The above promotional offer is subject to relevant Terms and Conditions.

 

Apply Online

By clicking the “Apply now” button, you will be leaving our website to access Chubb’s website where their terms of use and privacy policies will apply to you. Please ensure that you understand Chubb’s product features and terms before purchasing.

Apply Now

For enquiry, please call DBS Chubb Insurance Service Hotline at (852) 3191 6618
(Office Hours: Mondays to Fridays, from 9:00am to 6:00pm, excluding public holidays)

 

Features and Benefits

 

Plan I
(in HKD)

Plan II
(in HKD)

Home Contents

HK$500,000 per policy year

HK$1,000,000 per policy year

Any Unforeseen accidental loss of or damage to Home Contents, such as by fire, typhoon, explosion, burglary, flooding

 

 

Furniture or home appliances (e.g. leather sofa, hi-fi)

HK$50,000 per item / set / collection

HK$100,000 per item / set / collection

Valuable property (e.g. jewellery, watches)

HK$100,000 per policy year
HK$15,000 per item

HK$200,000 per policy year
HK$15,000 per item

Household Removal

HK$100,000 per policy year

HK$100,000 per policy year

Accidental damage to Home Contents during the course of removal by professional mover

 

 

Temporary Removal

HK$50,000 per policy year

HK$50,000 per policy year

Accidental damage to Home Contents while being kept in other premises due to renovation, cleaning, etc.

 

 

Alternative Accommodation

HK$50,000 per policy year

HK$50,000 per policy year

Cost of temporary accommodation when home is damaged and made uninhabitable by accident

HK$1,500 per day

HK$1,500 per day

Replacement of Door Locks, Windows and Keys

HK$2,500 per policy year

HK$2,500 per policy year

Replacement of locks and keys due to damage by burglary

 

 

Frozen Food & Drinks

HK$5,000 per policy year

HK$5,000 per policy year

If food & drinks in the freezer rot due to the freezer failure

 

 

Domestic Helper Personal Effect

HK$1,500 per year
HK$500 per item

HK$1,500 per year
HK$500 per item

Any accidental loss of or damage to domestic helper’s Contents

 

 

Replacement of Glass

HK$2,000 per policy year

HK$2,000 per policy year

Accidental loss caused by fire, explosion, lightning, earthquake, typhoon, storm, flood, riot

 

 

Personal Liability

HK$5,000,000 per event

HK$5,000,000 per event

Protects you and your family members against any Legal Liability in the event of you or your family member's negligence causing third party Injury, or property damage

 

 

Worldwide Personal Belongings and Valuables

HK$50,000 per policy year

HK$100,000 per policy year

Personal belongings (e.g. watches or clothes)

HK$10,000 per event
HK$5,000 per item
HK$50,000 per year

HK$10,000 per event
HK$5,000 per item
HK$50,000 per year

Money

HK$2,500 per event

HK$2,500 per event

Unauthorised Use of Credit Cards

HK$10,000 per event

HK$10,000 per event

Personal Documents

HK$1,000 per year

HK$1,000 per year

Sports Equipment

HK$1,500 per year

HK$2,500 per year

24-Hour Home Assistance Service

Referral Service is provided

Referral Service is provided

Locksmith, plumber, electrician, air-conditioner engineer, home cleaning, general repair assistance etc.

 

 

Excess (for each and every claim)

 

 

Contents

HK$250

HK$250

Household Removal

HK$1,000

HK$1,000

Landslip and Subsidence

HK$10,000 or 10% of adjusted loss whichever is greater

HK$10,000 or 10% of adjusted loss whichever is greater

Worldwide Personal Belongings and Valuables

HK$250

HK$250

 

Frequently Asked Questions

Yes. The premise or building must be less than 40 years of age.


Yes. HomeShield Insurance is not applicable for sub-divided homes, sub-let property and village houses or the like.


No, HomeShield Insurance is not applicable for premises situated on ground floor.


No. The property must be located in Hong Kong SAR.


Yes. In your capacity as a tenant, HomeShield Insurance provides coverage for your contents and personal belongings as well as those owned by your family members living in the same premise.


No. You just need to choose the plan with the Sum Insured that represents the full value (as new) of your Contents and Renovations (including those of your family members residing with you).


You can pay annually by credit card (Visa and MasterCard).


HomeShield Insurance will be renewed automatically provided that the premium is received by Chubb.

 

How to Make a Claim

You can call DBS Chubb Insurance Service Hotline at (852) 3191 6618 (Monday to Friday, 9am to 6pm, excluding public holidays) or email to dbscs.hk@chubb.com for any enquiries on how to submit a claim.


Upon receiving your claim and all supporting documentation, we will begin assessing your claim, which will take 5-7 business days. Once your claim is accepted, you will be reimbursed via cheque or bank transfer within the following 5-7 business days.

 

Contact Us

For enquiry, please call DBS Chubb Insurance Service Hotline at (852) 3191 6618 (Monday to Friday, 9am to 6pm, excluding public holidays)

 

Important Notes

  1. The above insurance plans are underwritten by Chubb Insurance Hong Kong Limited ("Chubb"). Chubb reserves the right of final approval. DBS Bank (Hong Kong) Limited (the "Bank") is an insurance agent authorised by Chubb.
  2. DBS Chubb Insurance Service Hotline is a dedicated enquiry hotline for DBS customers serviced by Chubb.
  3. This policy will be automatically renewed upon the policy expiry date of each subsequent policy year unless written cancellation notice has been given to Chubb.
  4. Major Exclusions apply: War, terrorism, scratching, corrosion, wear and tear, mechanical or electrical breakdown, home unoccupied for more than 30 consecutive days, malicious damage or vandalism by a person residing lawfully in the home, contact or corneal lens, mobile or portable telephone, etc.
  5. The above information are the highlights of plan’s coverage only. For the plan's details, please refer to the terms and conditions and exclusions of the policy. In the event of any discrepancy between English and Chinese version, the English version shall prevail.
  6. In the event of an eligible dispute (as defined in the Terms of Reference for the Financial Dispute Resolution Centre) arising between the Bank and the customer out of the selling process or processing of the related transaction, the Bank will enter into a Financial Dispute Resolution Scheme process with the customer; however any disputes over the contractual terms of the policy should be resolved directly between Chubb and the customer.

 

Under the “Insurance Ordinance”(Cap. 41), the Insurance Authority (IA) has started to collect the levy on insurance premiums from policyholders through insurance companies from 1 January 2018. For more details, please refer to : www.ia.org.hk/en/levy.

Thank you. Your feedback will help us serve you better.

Was this information useful ?

Thank you for your feedback
Let us know how this article helped:
We're sorry to hear that.
How can we do better?
Please enter only letters, numbers, @!$&-()',./